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Best offer available right now is $50 for internet & phone for 6 months, afterwards bumped up to $60/month.
Standalone internet service isn't cheaper. You can try calling retention to extend your promotional rate, though recently DDFers have been unsuccessful.

The best available promo for Optimum internet (only), is the $40/month for 12 months for new customers.
Many people reported success in retaining the $40/month plan (after 12 months) after calling Optimum to cancel.

The old promo for internet was $30, but that has been replaced with the $40 plan around May 2013.
As of now, it isn't coming back, even with persistent HUCA, but users have had success upgrading to a higher speed plan for $45/month


« Last edited by yuneeq on August 19, 2014, 03:26:52 PM »

Author Topic: Optimum internet  (Read 85951 times)

Offline AsherO

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Optimum internet
« on: May 10, 2011, 11:44:39 PM »
I've had optimum internet for several years now. After 12 months or so, my monthly fee went up from $29.95 to $49.95, so I closed my account and switched to a new account on a different name. I'm thinking of doing this again now that another year is up, anyone know if it'll work again?

Also, do any of you know if Optimum is currently running any promotions? (Preferably for internet only, but Internet + phone might be an option as well).
PGF24BMGS

Offline Chaikel

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Re: Optimum internet
« Reply #1 on: May 10, 2011, 11:49:23 PM »
When you canceled did you say why?
Don't know if it still works, but I've had friends that got the promo rate extended for many, many years
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Offline AsherO

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Re: Optimum internet
« Reply #2 on: May 10, 2011, 11:51:28 PM »
When you canceled did you say why?
Don't know if it still works, but I've had friends that got the promo rate extended for many, many years

Yes, I only tried once, said I couldn't afford more than $29.95, the 'disconnection department' guy kept saying he can only discount the more expensive packages (e.g. internet + phone or internet + TV). Do you think I should keep trying?
PGF24BMGS

Offline Chaikel

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Re: Optimum internet
« Reply #3 on: May 10, 2011, 11:56:03 PM »
Yes, I only tried once, said I couldn't afford more than $29.95, the 'disconnection department' guy kept saying he can only discount the more expensive packages (e.g. internet + phone or internet + TV). Do you think I should keep trying?
can't hurt to try 3-4 more times
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Offline jong

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Re: Optimum internet
« Reply #4 on: May 11, 2011, 12:16:40 AM »
i had the promo go on for as long as i liked, up until today, when i switched to fios. i did have the triple play package, but with optimum, ime, ive had the reps do whatever i wanted just by asking enough times

Offline champ1ons26

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Re: Optimum internet
« Reply #5 on: May 11, 2011, 12:24:09 AM »
ive had no luck with getting the discount rate i have tried numerouse times

Offline AsherO

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Re: Optimum internet
« Reply #6 on: May 11, 2011, 12:25:05 AM »
ive had no luck with getting the discount rate i have tried numerouse times

What plan do you have? What price are you paying?
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Offline smurf

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Re: Optimum internet
« Reply #7 on: May 11, 2011, 12:42:27 AM »
I had the double play and after a year all i got was a $15 credit which only lasted one month and for me cancelling was tough because I had to port my number but if all you have is internet call and cancel they know you have  nothing to lose and from what i hear internet only customers usually get the discount because optimum doesn't have any leverage on them.   

Offline AsherO

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Re: Optimum internet
« Reply #8 on: May 11, 2011, 12:46:55 AM »
I had the double play and after a year all i got was a $15 credit which only lasted one month and for me cancelling was tough because I had to port my number but if all you have is internet call and cancel they know you have  nothing to lose and from what i hear internet only customers usually get the discount because optimum doesn't have any leverage on them.   

The problem is there's no good competition in my area. I think the only viable alternative for me is DSL. Fios isn't yet available on my block.
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Offline champ1ons26

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Re: Optimum internet
« Reply #9 on: May 11, 2011, 09:00:20 AM »
I have only the internet plan. canceled phone a while ago im paying the same as AsherO

Offline muttman

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Re: Optimum internet
« Reply #10 on: May 11, 2011, 09:04:08 AM »
The problem is there's no good competition in my area. I think the only viable alternative for me is DSL. Fios isn't yet available on my block.

The reps usually know this and they offer the discounts to costumers where FIOS is available. But then again, I think if you keep on calling you should convince a rep to give you the special price for a year
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Offline MarkS

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Re: Optimum internet
« Reply #11 on: May 11, 2011, 09:26:41 AM »
I have double play and was paing $60 for the first year. At the end of the year they wanted to raise it to $85!!

I contemplated opening a new optimum account under my wifes name and getting a new signup bonus (Ipod) and another year at $60.

Optimum said they wouldn't port a numer from one person to a new account at the same address. I then considered opening a verizon account for one month, then porting that back to a new optimum account in my wifes name. All the porting and new account would have negated the signup bonus and involved alot of logistics.

Although I had been told by many people that Optimum doesn't budge on the price, I convinced a rep to give me a rate of $65 for phone + internet!!!!

Offline elikay

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Re: Optimum internet
« Reply #12 on: May 11, 2011, 09:40:15 AM »
when porting to prepaid cellphone porting is free.

Offline smurf

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Re: Optimum internet
« Reply #13 on: May 11, 2011, 09:51:25 AM »
@elikay
That's exactly what I did I ported to ppc.now I'm gonna port back in to ov

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Re: Optimum internet
« Reply #14 on: May 11, 2011, 09:54:56 AM »
I bet this was brought up numerous times, so excuse me for asking:
In this thread, and in many others, I see this idea of trying your luck with other Rep. Don't the CSR write down every conversation you have with them?
I understand this may help getting a discount, as chances are they won't read up, but if they do I would be quite embarrassed.