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Best offer available right now is $50 for internet & phone for 6 months, afterwards bumped up to $60/month.
Standalone internet service isn't cheaper. You can try calling retention to extend your promotional rate, though recently DDFers have been unsuccessful.

The best available promo for Optimum internet (only), is the $40/month for 12 months for new customers.
Many people reported success in retaining the $40/month plan (after 12 months) after calling Optimum to cancel.

The old promo for internet was $30, but that has been replaced with the $40 plan around May 2013.
As of now, it isn't coming back, even with persistent HUCA, but users have had success upgrading to a higher speed plan for $45/month


« Last edited by yuneeq on August 19, 2014, 03:26:52 PM »

Author Topic: Optimum internet  (Read 73148 times)

Offline MarkS

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Re: Optimum internet
« Reply #15 on: May 11, 2011, 10:03:40 AM »
I bet this was brought up numerous times, so excuse me for asking:
In this thread, and in many others, I see this idea of trying your luck with other Rep. Don't the CSR write down every conversation you have with them?
I understand this may help getting a discount, as chances are they won't read up, but if they do I would be quite embarrassed.

It's always worth it to keep trying. This morning I had a charge I was trying to get removed from my sprint bill.

I spoke to several reps who all referenced a previous time that this charge was credited and refused to do it again. This morning I called and the rep didn't check the notes (or that I called 5 times last week and was told no...) and immediately credited my account.

Offline muttman

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Re: Optimum internet
« Reply #16 on: May 11, 2011, 10:06:53 AM »
I have the triple play + a DVR
I pay 75.99 plus tax  the total comes out to like $78
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Offline Zeeeeks

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Re: Optimum internet
« Reply #17 on: May 11, 2011, 10:11:52 AM »
The problem is there's no good competition in my area. I think the only viable alternative for me is DSL. Fios isn't yet available on my block.

I don't have DSL in my area either... I called a couple times and finally got a rep that gave me the $29.95 for the year.

Offline Shua

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Re: Optimum internet
« Reply #18 on: May 11, 2011, 09:18:02 PM »
I have the triple play + a DVR
I pay 75.99 plus tax  the total comes out to like $78

How are you getting it for so cheap? When I had triple play it cost $108 for triple play + DVR. Since my year is up and they wouldnt let me change it to my wife's name at the same address, so I said I would switch to direct TV and they gave me triple play for another year!

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Re: Optimum internet
« Reply #19 on: May 11, 2011, 09:58:23 PM »
I've had optimum internet for several years now. After 12 months or so, my monthly fee went up from $29.95 to $49.95, so I closed my account and switched to a new account on a different name. I'm thinking of doing this again now that another year is up, anyone know if it'll work again?

Also, do any of you know if Optimum is currently running any promotions? (Preferably for internet only, but Internet + phone might be an option as well).

Done it a few times already (different name). The last time I called they offered to through in a $200 AMEX gift card if I take phone service too for a total of $60 a month, which I gladly accepted although I had to pay $40 to port my number and $20 for a tech to come down. Did this about 8 months ago.

Offline AsherO

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Re: Optimum internet
« Reply #20 on: May 11, 2011, 11:03:42 PM »
Done it a few times already (different name). The last time I called they offered to through in a $200 AMEX gift card if I take phone service too for a total of $60 a month, which I gladly accepted although I had to pay $40 to port my number and $20 for a tech to come down. Did this about 8 months ago.

I tried again, agent + supervisor, no luck.
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Re: Optimum internet
« Reply #21 on: May 11, 2011, 11:42:57 PM »
I tried again, agent + supervisor, no luck.

Did you already cancel yet? You'd first have to cancel (and maybe wait a few weeks like i did?), then call with another family members name and ask them what's the best promo they have for internet. I don't know if their still giving out the $200 GC's, but they most likely have anther promo out. Just make sure to say you only want internet and theill then try to bribe you to take phone service too (actually TV too).

Offline AsherO

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Re: Optimum internet
« Reply #22 on: May 11, 2011, 11:45:01 PM »
Did you already cancel yet? You'd first have to cancel (and maybe wait a few weeks like i did?), then call with another family members name and ask them what's the best promo they have for internet. I don't know if their still giving out the $200 GC's, but they most likely have anther promo out. Just make sure to say you only want internet and theill then try to bribe you to take phone service too (actually TV too).

Thanks for the suggestion.

1. Two weeks without internet? :o ???
2. I don't need the phone service.
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Offline sim

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Re: Optimum internet
« Reply #23 on: May 11, 2011, 11:45:51 PM »
i had internet and phone for 59 after the year switched to my wife got the $59 plan and 200 gc. when i was discussing this with the rep he told me if u switch to adifferent provider (even for a day) and then switch back to optimum your eligible for the promo

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Re: Optimum internet
« Reply #24 on: May 12, 2011, 12:07:28 AM »
Thanks for the suggestion.

1. Two weeks without internet? :o ???
2. I don't need the phone service.

1) I borrowed someones portable Clear (I think it's like $40 a month) for the duration. I definitely couldn't breathe without it for that long ;).
2) Then see if they'll give you just internet at the 29.99 price. BTW, they give me the option of getting the reduced price for internet alone too, the promo was just for adding the landline, BUT, the promo will run for two years instead of one (previously).

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Re: Optimum internet
« Reply #25 on: May 12, 2011, 12:08:34 AM »
i had internet and phone for 59 after the year switched to my wife got the $59 plan and 200 gc. when i was discussing this with the rep he told me if u switch to adifferent provider (even for a day) and then switch back to optimum your eligible for the promo

Cool, how long ago?

Offline BAHayman

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Re: Optimum internet
« Reply #26 on: May 12, 2011, 12:37:36 AM »
ive had luck saying i was thinking of switching to fios and they offered to extend the promo... and no fios was not available at the address at the time... when i moved i said i was coming from fios and they matched my "existing" fios plan :)

Offline AsherO

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Re: Optimum internet
« Reply #27 on: May 12, 2011, 12:44:58 AM »
ive had luck saying i was thinking of switching to fios and they offered to extend the promo... and no fios was not available at the address at the time... when i moved i said i was coming from fios and they matched my "existing" fios plan :)

Hmmm, but I bet you've got double/triple play, no?
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Offline BAHayman

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Re: Optimum internet
« Reply #28 on: May 12, 2011, 12:51:43 AM »
Hmmm, but I bet you've got double/triple play, no?

at the original address where they extended promo its just internet. my new address i have the triple play + dvr and boost for under $100 after taxes... mind you i have never plugged a phone into the modem (its just cheaper to have it then cancel it and lose triple play benefits), tho i have my gv number forwarded to it so it displays the caller id on tv :)

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Re: Optimum internet
« Reply #29 on: May 12, 2011, 12:53:04 AM »
at the original address where they extended promo its just internet. my new address i have the triple play + dvr and boost for under $100 after taxes... mind you i have never plugged a phone into the modem (its just cheaper to have it then cancel it and lose triple play benefits), tho i have my gv number forwarded to it so it displays the caller id on tv :)

Nerd :P

I've mentioned Fios each time I called, no luck so far.
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