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Best offer available right now is $50 for internet & phone for 6 months, afterwards bumped up to $60/month.
Standalone internet service isn't cheaper. You can try calling retention to extend your promotional rate, though recently DDFers have been unsuccessful.

The best available promo for Optimum internet (only), is the $40/month for 12 months for new customers.
Many people reported success in retaining the $40/month plan (after 12 months) after calling Optimum to cancel.

The old promo for internet was $30, but that has been replaced with the $40 plan around May 2013.
As of now, it isn't coming back, even with persistent HUCA, but users have had success upgrading to a higher speed plan for $45/month


« Last edited by yuneeq on August 19, 2014, 03:26:52 PM »

Author Topic: Optimum internet  (Read 72999 times)

Online ExGingi

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Re: Optimum internet
« Reply #990 on: April 04, 2017, 03:26:20 PM »
I called; said that he can only do business accounts, not residential....
I have a business account and my price keeps creeping up. Every time I set a maximum for the auto-bill to credit card, a few months later the charge doesn't go through because it's above the maximum threshold I put for automatic billing.

I started at under $60 for internet and phone with no taxes and no modem fees, and am now up to over $111 due to rate increase, modem fees, and some taxes.

I tried calling Optimum to get a better deal, but the agent on the phone was steadfast that I can't get a better deal.

Is my only option to switch to Verizon for a month or two, and then get them to offer me something in order to switch back?

Offline Eliyohu

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Re: Optimum internet
« Reply #991 on: April 04, 2017, 03:29:30 PM »
I have a business account and my price keeps creeping up. Every time I set a maximum for the auto-bill to credit card, a few months later the charge doesn't go through because it's above the maximum threshold I put for automatic billing.

I started at under $60 for internet and phone with no taxes and no modem fees, and am now up to over $111 due to rate increase, modem fees, and some taxes.

I tried calling Optimum to get a better deal, but the agent on the phone was steadfast that I can't get a better deal.

Is my only option to switch to Verizon for a month or two, and then get them to offer me something in order to switch back?
Call them to "close your account" or lower your speeds they seem to make offers pretty quickly

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Re: Optimum internet
« Reply #992 on: April 04, 2017, 03:38:58 PM »
Call them to "close your account" or lower your speeds they seem to make offers pretty quickly
residential as well?

Offline Eliyohu

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Re: Optimum internet
« Reply #993 on: April 04, 2017, 03:40:04 PM »

Offline Mordyk

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Re: Optimum internet
« Reply #994 on: April 04, 2017, 04:26:34 PM »
Call them to "close your account" or lower your speeds they seem to make offers pretty quickly
+1000.  i love it when they beg you to stay

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Re: Optimum internet
« Reply #995 on: April 04, 2017, 05:07:34 PM »
I called today and said that my neighbor got an offer of 24.95 per month. (I saw the mailer, and neighbor said I could take it.) she said that it is really $10 more for the modem rental, and that the slow speed of 10mpbs will be as bad as dial-up. I asked if this is only for a year, but she said it is their every day price. I happily switched to this rate. I use Internet only, not any of the other services like Voice or TV. I now will look for a modem to buy to save money on the rental.

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Re: Optimum internet
« Reply #996 on: April 04, 2017, 05:12:39 PM »
I called today and said that my neighbor got an offer of 24.95 per month. (I saw the mailer, and neighbor said I could take it.) she said that it is really $10 more for the modem rental, and that the slow speed of 10mpbs will be as bad as dial-up. I asked if this is only for a year, but she said it is their every day price. I happily switched to this rate. I use Internet only, not any of the other services like Voice or TV. I now will look for a modem to buy to save money on the rental.
modem should be $5 not 10.
If you're a new customer try getting the promo for "Optimum 20" for $20/month for 1 year (you can switch to 10/$25 after that)

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Re: Optimum internet
« Reply #997 on: April 04, 2017, 05:18:49 PM »
What are the rates for business accounts?

Offline ydbe

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Re: Optimum internet
« Reply #998 on: April 07, 2017, 01:02:26 PM »
modem should be $5 not 10.
If you're a new customer try getting the promo for "Optimum 20" for $20/month for 1 year (you can switch to 10/$25 after that)
I'm not a new customer so I don't know if I can get the optimum 20 deal. The modem fee on the optimum 24.95 deal I am now on clearly says $10/mo modem rental. I will buy one after pesach, too busy now.

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Re: Optimum internet
« Reply #999 on: April 07, 2017, 01:29:52 PM »
anyone with success dealing with retention lately? my promotional rate is almost up

Offline sguitarist18

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Re: Optimum internet
« Reply #1000 on: April 07, 2017, 03:07:02 PM »
Yep, asked for a current deal (I got sent at another address) and received it. Make sure you get email confirmation.

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Re: Optimum internet
« Reply #1001 on: April 19, 2017, 12:17:04 PM »
Yep, asked for a current deal (I got sent at another address) and received it. Make sure you get email confirmation.
they offered me a new "promo" of 60 for phone/internet (up from 50), but that was the best they would do