Rakuten.com
Hello from Rakuten.com,
This is regarding your recent order for one or more of the following products:
BestOffice Ergonomic Mesh Midback Office Chair w/ Metal Base
Set of 2 Zero Gravity Outdoor Patio Chairs
Due to the popularity of these items, we regret to inform you that our marketplace seller Factory Direct Wholesale is unable to fulfill your order and your order will be cancelled.
You will not be billed for this item, and the hold on your method of payment should drop off shortly. If you received a shipment notification for this item, please disregard it, as the order will be cancelled. We will submit a full refund to your method of payment.
As an apology, we will be issuing you a $15 gift certificate to be used at Rakuten.com. There is no expiration date for this gift certificate. You will receive a separate email with instructions on how to claim and use your gift certificate.
To claim your gift certificate, please create an account on Rakuten.com. To create a new account:
Visit
https://www.rakuten.comClick the "My Account" link at the top of our homepage
Click the "Create an Account" under the "My Account" dropdown
Create an account under "New Customer" with a new email address
Please accept our sincerest apologies for this inconvenience. If you have any further questions, please let us know and we will be glad to help. Your satisfaction is our top priority. Thank you very much.
Sincerely,
Rakuten.com Customer Support