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[Updated With More Changes] Major Changes Are Coming For American Express Benefits! Master Chart Of What’s Being Added And Removed - https://www.dansdeals.com/credit-cards/major-changes-coming-american-express-benefits-master-chart-whats-added-removed/


$300 per item, 1K per card per year. So if you have an SPG card and a PRG card you'll only have 2k of total RP coverage, regardless of how many AUs you have on each card.

If you are unsure if an item qualifies for RP, then instead of asking for opinions here (slightly better than asking medical advice on facebook mind you), PUTPAC and ask the RP reps. You don't need to give your name or card info, just say you have an item or you will be buying an item and the store has a crappy return policy and want to make sure if there is a problem you can return it.


Direct number: 800-225-3750

Link to Claims Center: https://online.americanexpress.com/myca/onlineclaims/us/onlineclaims.do?request_type=authreg_onlineclaims&intlink=us-ser-onlineclaims-welcome-claimscenter
or
Return Protection:  www.americanexpress.com/return This is for when, in the first 3 months, the original seller won't accept a return, and the product is still in new condition.
Purchase Protection:  www.americanexpress.com/purchase This is for when, in the first 3 months, a purchase is lost, stolen, or broken.
Extended Warranty: www.americanexpress.com/warranty This covers only what the original warranty covers and extends it for up to 1 year.

Amex can approve RP claims even after the card is closed/cancelled, though YMMV.

CLICK HERE to see the full T&C for the Return Protection on your specific Amex card.

Author Topic: AMEX Return Protection: Did They Make You Return The Item?  (Read 1180927 times)

Offline noturbizniss

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Re: AMEX Return Protection: Did They Make You Return The Item?
« Reply #2920 on: February 09, 2018, 12:52:22 AM »
you just seem to always get angry when people ask questions which you think are obvious. Do you have any subject you are weak at and dont know answers to or are you perfect?
Sure. But when it's.spmething clearly in the terms and conditions your just being lazy. Or your lookingnfor someone to tell you that no, am oven is not in fact a built in appliance. The terms are.
READ THE DARN WIKI!!!!

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Offline davidrotts63

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Re: AMEX Return Protection: Did They Make You Return The Item?
« Reply #2921 on: February 09, 2018, 12:55:16 AM »
Sure. But when it's.spmething clearly in the terms and conditions your just being lazy. Or your lookingnfor someone to tell you that no, am oven is not in fact a built in appliance. The terms are. Only talking about some other appliance but not the one YOU want to return. Tatila, you can get anything!
I feel like details of a benefit, which can be interesting to hear from experience, is nothing like the stupidly asked elsewhere, which is either answered or at most ignored. There is no reason pit persons against each other.
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Offline ben89

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Re: AMEX Return Protection: Did They Make You Return The Item?
« Reply #2922 on: February 09, 2018, 12:56:24 AM »
Sure. But when it's.spmething clearly in the terms and conditions your just being lazy. Or your lookingnfor someone to tell you that no, am oven is not in fact a built in appliance. The terms are.
i said i read the terms. Gosh go to sleep and wake up in a good mood for once in your life

Offline davidrotts63

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Re: AMEX Return Protection: Did They Make You Return The Item?
« Reply #2923 on: February 09, 2018, 12:57:41 AM »
i said i read the terms. Gosh go to sleep and wake up in a good mood for once in your life
"Can't we all just get along?" הרוצה בעלים שמו
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Offline Yammer

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Re: AMEX Return Protection: Did They Make You Return The Item?
« Reply #2924 on: February 09, 2018, 03:12:33 AM »
"Can't we all just get along?" הרוצה בעלים שמו
Actually בשם כל ישראל...

Offline noturbizniss

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Re: AMEX Return Protection: Did They Make You Return The Item?
« Reply #2925 on: February 09, 2018, 09:27:58 AM »
Seriously? On what planet is an oven not a built in kitchen appliance?

And your question about it not being installed? Return protection never works on a used item!
READ THE DARN WIKI!!!!

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Offline ben89

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Re: AMEX Return Protection: Did They Make You Return The Item?
« Reply #2926 on: February 09, 2018, 11:34:56 AM »
Return protection never works on a used item!
who told you it’s used?

Offline davidrotts63

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Re: AMEX Return Protection: Did They Make You Return The Item?
« Reply #2927 on: February 09, 2018, 11:35:29 AM »
(Quit) pulling out the flowers, and watering the weeds. -Peter Lynch

Offline noturbizniss

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Re: AMEX Return Protection: Did They Make You Return The Item?
« Reply #2928 on: February 09, 2018, 11:38:37 AM »
who told you it’s used?
1. Terms exclude built in kitchen appliances.
1. Terms also exclude used items
An oven installed is by definition used since it is out of box with adjustments and connections made.
Therefore, to attempt to return a stove it must be in box/not installed (by item 2)
ergo, item 1 applies to a brand new, uninstalled (i.e. in the box) oven
READ THE DARN WIKI!!!!

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...can still do FT method
...READS THE WIKI!!!

Offline ben89

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Re: AMEX Return Protection: Did They Make You Return The Item?
« Reply #2929 on: February 09, 2018, 11:46:25 AM »
Please
I’ll spare you. Still not sure why noturbizniss is always in a grumpy mood.

Offline davidrotts63

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Offline noturbizniss

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Re: AMEX Return Protection: Did They Make You Return The Item?
« Reply #2931 on: February 09, 2018, 11:59:29 AM »
I’ll spare you. Still not sure why noturbizniss is always in a grumpy mood.
Still not sure why people get mad and start name calling when they are lazy and someone calls them out.
READ THE DARN WIKI!!!!

Chuck Norris...
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...READS THE WIKI!!!

Offline davidrotts63

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Re: AMEX Return Protection: Did They Make You Return The Item?
« Reply #2932 on: February 10, 2018, 11:44:09 PM »


Anyone else find that you have a bigger chance of auto approval when filing over the phone?

Anyone else? I find this with both Return protection and purchase protection.
(Quit) pulling out the flowers, and watering the weeds. -Peter Lynch

Offline shapsam

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Re: AMEX Return Protection: Did They Make You Return The Item?
« Reply #2933 on: February 11, 2018, 01:34:42 AM »

Anyone else? I find this with both Return protection and purchase protection.
Even for more than $100?

Offline davidrotts63

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Re: AMEX Return Protection: Did They Make You Return The Item?
« Reply #2934 on: February 11, 2018, 01:35:02 AM »
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Offline Davidthebest

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Re: AMEX Return Protection: Did They Make You Return The Item?
« Reply #2935 on: February 12, 2018, 05:11:32 AM »
I just wanted to file a return protection claim on my blue business plus, for some reason I don't see that option available, only purchase protection and extended warranty are showing up.
Isn't this card coming with return protection?

Offline davidrotts63

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Re: AMEX Return Protection: Did They Make You Return The Item?
« Reply #2936 on: February 12, 2018, 07:25:40 AM »
I just wanted to file a return protection claim on my blue business plus, for some reason I don't see that option available, only purchase protection and extended warranty are showing up.
Isn't this card coming with return protection?
Seems you are correct, return protection isn't listed as the card benefits
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Offline AJK

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Re: AMEX Return Protection: Did They Make You Return The Item?
« Reply #2937 on: February 12, 2018, 08:07:21 AM »
I just wanted to file a return protection claim on my blue business plus, for some reason I don't see that option available, only purchase protection and extended warranty are showing up.
Isn't this card coming with return protection?
No.
2015: 116K bkd | 1.6M brnd | F: OZ,NH,AA,EK | J: UA,CA,TK,DL,TN,AF,VA | LIH,NRT,ROR,PEK,CNS,BOB,MEL,TLV & Pacific Hopper

Offline yitzgar

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Re: AMEX Return Protection: Did They Make You Return The Item?
« Reply #2938 on: February 12, 2018, 08:45:50 AM »
Are there other amex cards without return protection too?

Offline AJK

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Re: AMEX Return Protection: Did They Make You Return The Item?
« Reply #2939 on: February 12, 2018, 08:50:08 AM »
Yes.
2015: 116K bkd | 1.6M brnd | F: OZ,NH,AA,EK | J: UA,CA,TK,DL,TN,AF,VA | LIH,NRT,ROR,PEK,CNS,BOB,MEL,TLV & Pacific Hopper