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[Updated With More Changes] Major Changes Are Coming For American Express Benefits! Master Chart Of What’s Being Added And Removed - https://www.dansdeals.com/credit-cards/major-changes-coming-american-express-benefits-master-chart-whats-added-removed/


$300 per item, 1K per card per year. So if you have an SPG card and a PRG card you'll only have 2k of total RP coverage, regardless of how many AUs you have on each card.

If you are unsure if an item qualifies for RP, then instead of asking for opinions here (slightly better than asking medical advice on facebook mind you), PUTPAC and ask the RP reps. You don't need to give your name or card info, just say you have an item or you will be buying an item and the store has a crappy return policy and want to make sure if there is a problem you can return it.


Direct number: 800-225-3750

Link to Claims Center: https://online.americanexpress.com/myca/onlineclaims/us/onlineclaims.do?request_type=authreg_onlineclaims&intlink=us-ser-onlineclaims-welcome-claimscenter
or
Return Protection:  www.americanexpress.com/return This is for when, in the first 3 months, the original seller won't accept a return, and the product is still in new condition.
Purchase Protection:  www.americanexpress.com/purchase This is for when, in the first 3 months, a purchase is lost, stolen, or broken.
Extended Warranty: www.americanexpress.com/warranty This covers only what the original warranty covers and extends it for up to 1 year.

Amex can approve RP claims even after the card is closed/cancelled, though YMMV.

CLICK HERE to see the full T&C for the Return Protection on your specific Amex card.

Author Topic: AMEX Return Protection: Did They Make You Return The Item?  (Read 1175463 times)

Offline davidrotts63

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Re: AMEX Return Protection: Did They Make You Return The Item?
« Reply #2940 on: February 12, 2018, 08:53:23 AM »
Yes.
And they are? The everydays?
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Offline ben89

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Re: AMEX Return Protection: Did They Make You Return The Item?
« Reply #2941 on: February 12, 2018, 09:20:05 AM »
And they are? The everydays?
everyday does have

Offline ben89

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Re: AMEX Return Protection: Did They Make You Return The Item?
« Reply #2942 on: February 12, 2018, 09:23:01 AM »
@noturbizniss how come when I go to return something online there is an option like this:
Appliance
Stove
?

Offline davidrotts63

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Re: AMEX Return Protection: Did They Make You Return The Item?
« Reply #2943 on: February 12, 2018, 09:23:35 AM »
@noturbizniss how come when I go to return something online there is an option like this:
Appliance
Stove
?
Here we go....
(Quit) pulling out the flowers, and watering the weeds. -Peter Lynch

Offline noturbizniss

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Re: AMEX Return Protection: Did They Make You Return The Item?
« Reply #2944 on: February 12, 2018, 09:33:31 AM »


Here we go....

Nope

@noturbizniss how come when I go to return something online there is an option like this:
Appliance
Stove
?





Here's an idea that I've said a dozen times.
Pick up the phone and call them and ask!

What in the hell do a bunch of morons on a forum know??
He's literally proving my point. If I'm right it's not eligible, I was right. If I'm wrong and it is eligible then my point about wasting the time asking here is then proven correct. Either way he continues to waste his energy.

READ THE DARN WIKI!!!!

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Offline noturbizniss

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READ THE DARN WIKI!!!!

Chuck Norris...
...can still do FT method
...READS THE WIKI!!!

Offline ben89

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Re: AMEX Return Protection: Did They Make You Return The Item?
« Reply #2946 on: February 12, 2018, 11:38:58 AM »

Nope


He's literally proving my point. If I'm right it's not eligible, I was right. If I'm wrong and it is eligible then my point about wasting the time asking here is then proven correct. Either way he continues to waste his energy.
im not wasting my time. I just thought that since you answer most people’s questions in this thread, you may have some insight. I thought that from your answers here you have had multiple DP’s with returning stuff so you know a little bit. I guess I was wrong

Offline yitzgar

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Offline Avii

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Re: AMEX Return Protection: Did They Make You Return The Item?
« Reply #2948 on: February 12, 2018, 03:36:15 PM »
I filed a return protection claim for a pair of shoes worth less than $100 and I did not have to send it back.

Offline davidrotts63

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Re: AMEX Return Protection: Did They Make You Return The Item?
« Reply #2949 on: February 12, 2018, 03:45:50 PM »
I filed a return protection claim for a pair of shoes worth less than $100 and I did not have to send it back.
Still waiting for someone to report that they had to send something back
(Quit) pulling out the flowers, and watering the weeds. -Peter Lynch

Offline mmgfarb

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Re: AMEX Return Protection: Did They Make You Return The Item?
« Reply #2950 on: February 12, 2018, 04:22:30 PM »
If I have an outstanding purchase protection claim on a card that's waiting for me to send in documentation, will I still be eligible of I downgrade the card before the claim is finished?
"JS [is] a fetid cesspool of unvarnished linguistic manure, with lots of useless drivel and post-padding." -Moishebatchy

Offline davidrotts63

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Re: AMEX Return Protection: Did They Make You Return The Item?
« Reply #2951 on: February 12, 2018, 04:45:49 PM »
If I have an outstanding purchase protection claim on a card that's waiting for me to send in documentation, will I still be eligible of I downgrade the card before the claim is finished?
Just saying there is a thread for PP.
(Quit) pulling out the flowers, and watering the weeds. -Peter Lynch

Offline mmgfarb

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Re: AMEX Return Protection: Did They Make You Return The Item?
« Reply #2952 on: February 12, 2018, 04:50:23 PM »
Just saying there is a thread for PP.
Oh ok, thanks.
"JS [is] a fetid cesspool of unvarnished linguistic manure, with lots of useless drivel and post-padding." -Moishebatchy

Offline Moshke

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Re: AMEX Return Protection: Did They Make You Return The Item?
« Reply #2953 on: February 12, 2018, 07:36:46 PM »
Does Amex Canada also offer this return protection?

Offline yoshapman

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Re: AMEX Return Protection: Did They Make You Return The Item?
« Reply #2954 on: February 12, 2018, 08:55:50 PM »
Still waiting for someone to report that they had to send something back

I've had to send something back in the past, though it was a few years ago.

Offline davidrotts63

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Re: AMEX Return Protection: Did They Make You Return The Item?
« Reply #2955 on: February 12, 2018, 08:56:35 PM »
I've had to send something back in the past, though it was a few years ago.
My question was more recently, I know they used to.
(Quit) pulling out the flowers, and watering the weeds. -Peter Lynch

Offline Davidthebest

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Re: AMEX Return Protection: Did They Make You Return The Item?
« Reply #2956 on: February 13, 2018, 02:05:41 PM »
Are AU getting there own  $1000 limit annually to return items , or they are combined with the primary card account? 

Offline davidrotts63

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Re: AMEX Return Protection: Did They Make You Return The Item?
« Reply #2957 on: February 13, 2018, 02:07:15 PM »
Are AU getting there own  $1000 limit annually to return items , or they are combined with the primary card account?
Combined
(Quit) pulling out the flowers, and watering the weeds. -Peter Lynch

Offline Davidthebest

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Re: AMEX Return Protection: Did They Make You Return The Item?
« Reply #2958 on: February 14, 2018, 09:06:14 AM »
I filed a claim of less then $100 .
Now they sent me an email asking for itemized recipet, plus to fill out a new paper form then mail it in or upload it.
Is that the usual procedure?
I thought it's less headaches

Offline shapsam

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Re: AMEX Return Protection: Did They Make You Return The Item?
« Reply #2959 on: February 14, 2018, 12:04:00 PM »
I filed a claim of less then $100 .
Now they sent me an email asking for itemized recipet, plus to fill out a new paper form then mail it in or upload it.
Is that the usual procedure?
I thought it's less headaches
As of a few months ago its normal procedure.