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$300 per item, 1K per card per year. So if you have an SPG card and a PRG card you'll only have 2k of total RP coverage, regardless of how many AUs you have on each card.

If you are unsure if an item qualifies for RP, then instead of asking for opinions here (slightly better than asking medical advice on facebook mind you), PUTPAC and ask the RP reps. You don't need to give your name or card info, just say you have an item or you will be buying an item and the store has a crappy return policy and want to make sure if there is a problem you can return it.


Direct number: 1800-225-3750

Link to Claims Center: https://www295.americanexpress.com/onlineclaim/

or
Return Protection:  www.americanexpress.com/return This is for when, in the first 3 months, the original seller won't accept a return, and the product is still in its original packaging/labels are still attached.
Purchase Protection:  www.americanexpress.com/purchase This is for when, in the first 3 months, a purchase is lost, stolen, or broken.
Extended Warranty: www.americanexpress.com/warranty This covers only what the original warranty covers and extends it for up to 1 year.

Amex can approve RP claims even after the card is closed/cancelled, though YMMV.

CLICK HERE to see the full T&C for the Return Protection on your specific Amex card.
« Last edited by mmgfarb on December 25, 2016, 10:30:18 PM »

Author Topic: AMEX Return Protection: Did They Make You Return The Item?  (Read 252710 times)

Offline Dan

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Re: AMEX Return Protection: Did They Make You Return The Item?
« Reply #90 on: December 26, 2011, 05:34:21 PM »
Yes
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Offline AJK

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Re: AMEX Return Protection: Did They Make You Return The Item?
« Reply #91 on: December 26, 2011, 05:45:38 PM »
Then obviously you've decided its worth it for you.

A few months back I read an article, (I think it was this one) which led me to pass.

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Offline Dan

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Re: AMEX Return Protection: Did They Make You Return The Item?
« Reply #92 on: December 26, 2011, 05:56:33 PM »
Yes as did the $600 and the every card coverage.
Save your time, I don't answer PM. Post it in the forum and a dedicated DDF'er will get back to you as soon as possible.

Offline Jkhein

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Re: AMEX Return Protection: Did They Make You Return The Item?
« Reply #93 on: December 26, 2011, 05:59:04 PM »
Yes as did the $600 and the every card coverage.
Speak, speak, speak....

Offline gevaldig

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Re: AMEX Return Protection: Did They Make You Return The Item?
« Reply #94 on: December 26, 2011, 11:22:32 PM »
I'm getting an iphone, apple does not give any warranty, would i be covered with an SPG card? or it only gives you an extra year above the first year, if the company gave you the 1st year??   

Offline AsherO

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Re: AMEX Return Protection: Did They Make You Return The Item?
« Reply #95 on: December 27, 2011, 12:53:01 AM »
I'm getting an iphone, apple does not give any warranty, would i be covered with an SPG card? or it only gives you an extra year above the first year, if the company gave you the 1st year??   

The iPhone has no warranty? What?
It's no surprise that Freud is long dead, considering how frequently and how hard he slips.

Offline Ergel

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Re: AMEX Return Protection: Did They Make You Return The Item?
« Reply #96 on: December 27, 2011, 01:04:03 AM »
The iPhone has no warranty? What?
+1. And I think that extended warranty doesn't apply to phones. And even if it does, it would only cover up to the cost that you paid for the phone and not the actual value of the phone.
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Re: AMEX Return Protection: Did They Make You Return The Item?
« Reply #97 on: December 27, 2011, 01:20:16 AM »
I'm getting an iphone, apple does not give any warranty, would i be covered with an SPG card? or it only gives you an extra year above the first year, if the company gave you the 1st year??

This thread is about return protection, not extended warranty.

The iPhone has no warranty? What?

+1

And I think that extended warranty doesn't apply to phones. And even if it does, it would only cover up to the cost that you paid for the phone and not the actual value of the phone.

You think incorrectly.
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Offline creditor

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Re: AMEX Return Protection: Did They Make You Return The Item?
« Reply #98 on: December 27, 2011, 07:29:14 AM »
claimed a broken bluetooth over the phone didn't have to show receipt, other time I claimed childrens clothes 100$ that I lost (on way to Israel) also didn't have to send receipt,
they way I see it is, when you call over , they look at the charge on your statement, while when you file a claim online the don't bother to look into it by they're own untill you send them the receipt, as it is with alot of things, a person works more to the point , while the system works the way a system works

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Re: AMEX Return Protection: Did They Make You Return The Item?
« Reply #99 on: December 27, 2011, 10:15:17 AM »
made a claim for a womens skirt over the phone.  Told them it was a certain price.  They credited me the whole thing that day.  When I looked at the receipt I realized I had bought something else also on that receipt so they credited me too much.  I called them to tell them.  They told me just keep it. The lady mentioned that sometimes they just credit you when its under $100.

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Re: AMEX Return Protection: Did They Make You Return The Item?
« Reply #100 on: December 27, 2011, 10:24:17 AM »
The iPhone has no warranty? What?
the guy in store told me apple does not cover if your phone breaks etc,

Offline Dan

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Re: AMEX Return Protection: Did They Make You Return The Item?
« Reply #101 on: December 27, 2011, 10:30:00 AM »
the guy in store told me apple does not cover if your phone breaks etc,
Of course he did.  He makes most of his commish selling apple care.
Save your time, I don't answer PM. Post it in the forum and a dedicated DDF'er will get back to you as soon as possible.

Offline gevaldig

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Re: AMEX Return Protection: Did They Make You Return The Item?
« Reply #102 on: December 27, 2011, 02:27:39 PM »
so how long does apple stand behind there products?

Offline Dan

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Re: AMEX Return Protection: Did They Make You Return The Item?
« Reply #103 on: December 27, 2011, 02:44:42 PM »
so how long does apple stand behind there products?
Dunno about Apple, but 98% of new consumer electronics come with a 1 year warranty.  I'd be surprised if Apple products don't as well.
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Re: AMEX Return Protection: Did They Make You Return The Item?
« Reply #104 on: December 27, 2011, 03:55:12 PM »
so how long does apple stand behind there products?
This page should have all the warranty information.