DansDeals Forum > Up In The Air

airline customer service hearing on capitol hill

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theyankel:
anyone watching/listening? thoughts?

theyankel:
united collected eight hundred million dollars - thats $800,000,000 in change fees alone last year

ar:

--- Quote from: theyankel on May 02, 2017, 10:49:37 AM ---united collected eight hundred million dollars - thats $800,000,000 in change fees alone last year

--- End quote ---

Wow

AsherO:

--- Quote from: theyankel on May 02, 2017, 10:49:37 AM ---united collected eight hundred million dollars - thats $800,000,000 in change fees alone last year

--- End quote ---

Chazzerei. I don't think there's an equivalent to this (and the rest of the shtick the airlines play)  in any other industry.

theyankel:
go to c-span live online
its amazing...

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