Dear Crocs Customer,
We're truly sorry for the inconvenience, but due to duplicated and unauthorized promotional codes (our fault, not yours), your recent order has been cancelled. If you received a physical "Crocs 15 Year Anniversary" VIP discount card from a friend or family member, please reach out to them for a replacement. We apologize for the mistake.
TAKE 40% OFF YOUR NEXT PURCHASE*
To reward your patience and understanding, please enjoy 40% OFF your next purchase at crocs.com, using this code at checkout:
XXXXXXXXXX
This code is valid for one-time use, for a maximum of 3 pairs of shoes. This offer expires June 30th, 2017, and cannot be combined with other offers.
Thank you again for your support.
Sincerely,
The Crocs Team
Crocs canceled orders like a champ.
They didn't blame a computer glitch or blame the customers, they simply blamed themselves for the mistake.
It was never gonna be honored but it's very refreshing to see a company own up to their mistakes.
