Topic Wiki

1)   What is a Financial Review?
In short - American Express occasionally freezes the credit card accounts of individuals with high-risk patterns, or for new account holders.
They request a lot of personal information, such as IRS tax returns, bank statements, letters from Banks ect…

Let’s break it down into 2 different types of Financial Reviews
A)   Mini Financial Review
B)   Financial Review

A)   Mini Financial Review

(please fill in info) This form of financial review, is usually a short process, it could be as short as one phone call. American Express might feel a need to verify your finances for whatever reason, and they could call you to verify information. Your accounts could be suspended from using until you get in touch with them, typically they will restore your accounts after a simple phone call.

B)   Financial Review
This type of Financial Review is very common. It often happens when opening a new account for the first time, usually if you are opening a Charge Card, or a Business Card or if on a new account you start off will a lot of high spending.
American Express will suspend your account/s, they will not remove the suspension until the review is over, which takes around 2 weeks.

If you cannot provide the required information, shut down your account right away.

2)   Triggers

Look below for a list of triggers and links.
 
3)   What will happen?
Your accounts will get suspended. You will be able to log in online, and see account activity, but you will get a message that charging is suspended.

They will contact you via phone and email. Once you get in touch with them, (typically) you will be assigned a specific representative to work on your case.

The will require mainly IRS Tax returns. The point of a Financial Review is to verify your income. They may also require Back statements, a letter from a Bank to verify your address, and other documents. People have reported that they did survive a Financial Review with just bank statements.

As long as you could provide the documents they request you will be fine, they might lower your credit lines, but you should be able keep your account open. Even as low as a $6000 tax return people have been able to survive a Financial Review.

In cases of a Financial Review after opening a Business Card, you will need proof of Business income.

If you cannot provide the required information, shut down your account right away.

As long as you could provide the documents they request you will be fine, they might lower your credit lines, but you should be able keep your account open. Even as low as a $6000 tax return people have been able to survive a Financial Review.

4)   What Steps Should I take?

Get in touch with Amex as soon as you could. Send in the request inform promptly. You will have a rep that will be working with you, and telling you what documents are needed. 4506-t is a transcript request from the IRS for you last tax return. You will need to fill out this form, fax it to Amex, it will take them 24-48 hours until they receive this form, they will request the tax return from the IRS that could take about a week.

Important: you only have 2 attempts to send them the fax, if they reject it after 2 attempts you will get shut down. You don't get more than 2 attempts. (source)
You may be able to get 3 attempts if you ask for a manager.

You need to be on top of it, if you don’t follow thru, they could shut your accounts down.


5)   What to do if American Express closed your accounts?

Once American Express closes your accounts, the only way to get back on is if you have the required information needed to pass a Financial Review. They will require you to request a 4506 form from the IRS (which will cost you $57) before they even approve any of your future applications.


To start you may want to read up here:

F/R triggers:
[/color]


Credit line of $25k or more
http://www.dansdeals.com/forums/index.php?topic=1438.msg10906#msg10906

Family member receiving FR can cause other family members to get Fr'ed as well
http://www.dansdeals.com/forums/index.php?topic=6223.msg74003#msg74003 http://www.dansdeals.com/forums/index.php?topic=8.msg24759#msg24759

Living at same address as someone who was FR'ed
http://www.dansdeals.com/forums/index.php?topic=8.msg77046#msg77046

Using majority of CL
http://www.dansdeals.com/forums/index.php?topic=7526.msg87716#msg87716

Large cash advance
http://www.dansdeals.com/forums/index.php?topic=5908.msg82906#msg82906

Nothing...
http://www.dansdeals.com/forums/index.php?topic=2723.msg30062#msg30062

Changing name on business card
http://www.dansdeals.com/forums/index.php?topic=3589.msg38101#msg38101

Mint purchases
http://www.dansdeals.com/forums/index.php?topic=146.msg22932#msg22932

Amex Gift Card Purchases
http://www.dansdeals.com/forums/index.php?topic=2422.msg26670#msg26670
http://www.dansdeals.com/forums/index.php?topic=8.msg40106#msg40106

Unusual spending
http://www.dansdeals.com/forums/index.php?topic=8.msg7627#msg7627
http://www.dansdeals.com/forums/index.php?topic=3710.msg39597#msg39597

Amazon payments (possibly)
http://www.dansdeals.com/forums/index.php?topic=3657.msg88656#msg88656
http://www.dansdeals.com/forums/index.php?topic=3524.msg42436#msg42436

Using close to reported income
http://www.dansdeals.com/archives/2537

Logging in online too much (!)
http://www.dansdeals.com/forums/index.php?topic=8.msg13741#msg13741

Prepaying
http://www.dansdeals.com/forums/index.php?topic=1712.msg13732#msg13732
http://www.dansdeals.com/forums/index.php?topic=3710.msg39725#msg39725

Adding Cardholders (many?)
http://www.dansdeals.com/forums/index.php?topic=8.msg49318#msg49318

Refunds exceeding total payments made on the card since it was opened
http://forums.dansdeals.com/index.php?topic=8.msg845606#msg845606
[/font]
Though not exactly F/R, it's worth mentioning that Amex takes returned payments very seriously.
They often shut all accounts without going through the F/R process.

Author Topic: Amex F/R Master Thread  (Read 1855546 times)

Offline Dr Moose

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Re: Amex F/R Master Thread
« Reply #4380 on: July 28, 2015, 07:09:34 PM »
why didn't you just shut down the accounts yourself?
Hey there! I am using DansDeals Forums.

Offline Jm1248

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Re: Amex F/R Master Thread
« Reply #4381 on: July 28, 2015, 07:10:34 PM »
Thats what the supervisor told me...anyone have experience to contradict (hopefully)?
From wiki: (I'm assuming someone had this experience or it wouldn't be in the wiki)

5)   What to do if American Express closed your accounts?
Once American Express closes your accounts, the only way to get back on is if you have the required information needed to pass a Financial Review. They will require you to request a 4506 form from the IRS (which will cost you $57) before they even approve any of your future applications.

Offline Jm1248

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Re: Amex F/R Master Thread
« Reply #4382 on: July 28, 2015, 07:11:38 PM »
why didn't you just shut down the accounts yourself?
+1
Any reason or you just didn't know to do that?

Online bznt

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Re: Amex F/R Master Thread
« Reply #4383 on: July 28, 2015, 08:29:43 PM »
Interesting story. I was shut down for not sending in the 4506T form back in December of 2013. 4 months ago I applied and was approved for 2 personal and 2 biz cards. However I could not use the card . When I logged in there was a number for me to call. When I called it the system said that I am ok. So I pressed 0 for a operator. The rep said I see there is a block on your account from a old F/R I said how come , I just opened these cards. She said I don't know and she removed the block. So far so good b"h over 500k MR , der bashefer zol helfen vieter

Offline Jm1248

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Re: Amex F/R Master Thread
« Reply #4384 on: July 28, 2015, 08:35:43 PM »
Interesting story. I was shut down for not sending in the 4506T form back in December of 2013. 4 months ago I applied and was approved for 2 personal and 2 biz cards. However I could not use the card . When I logged in there was a number for me to call. When I called it the system said that I am ok. So I pressed 0 for a operator. The rep said I see there is a block on your account from a old F/R I said how come , I just opened these cards. She said I don't know and she removed the block. So far so good b"h over 500k MR , der bashefer zol helfen vieter
Good for you! But it sounds like you got lucky with a rep who didn't know how it works

Offline Dr Moose

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Re: Amex F/R Master Thread
« Reply #4385 on: July 28, 2015, 09:09:56 PM »
Interesting story. I was shut down for not sending in the 4506T form back in December of 2013. 4 months ago I applied and was approved for 2 personal and 2 biz cards. However I could not use the card . When I logged in there was a number for me to call. When I called it the system said that I am ok. So I pressed 0 for a operator. The rep said I see there is a block on your account from a old F/R I said how come , I just opened these cards. She said I don't know and she removed the block. So far so good b"h over 500k MR , der bashefer zol helfen vieter
did you shut down the accounts? or did you let amex do it?
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Offline Hamavin

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Re: Amex F/R Master Thread
« Reply #4386 on: July 28, 2015, 09:48:50 PM »
From wiki: (I'm assuming someone had this experience or it wouldn't be in the wiki)

5)   What to do if American Express closed your accounts?
Once American Express closes your accounts, the only way to get back on is if you have the required information needed to pass a Financial Review. They will require you to request a 4506 form from the IRS (which will cost you $57) before they even approve any of your future applications.
I did send in a 4506t form per request but still they said they cant open cuz of history....Any tips? think I should send in 4506?

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Re: Amex F/R Master Thread
« Reply #4387 on: July 28, 2015, 11:15:56 PM »
did you shut down the accounts? or did you let amex do it?
They shut me down.

Offline DMYD

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Re: Amex F/R Master Thread
« Reply #4388 on: July 28, 2015, 11:20:45 PM »
They shut me down.
Wow you are lucky!

Offline Jm1248

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Re: Amex F/R Master Thread
« Reply #4389 on: July 28, 2015, 11:27:55 PM »
I did send in a 4506t form per request but still they said they cant open cuz of history....Any tips? think I should send in 4506?
I'm confused. You did send in 4506t or you didn't?

Offline Jm1248

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Re: Amex F/R Master Thread
« Reply #4390 on: July 28, 2015, 11:33:07 PM »
My wife's account is currently under review due to a large purchase on a new biz card as I wrote upthread. The rep assigned to the case said if we close the biz cards then we only need to provide verification of personal income to pass review. 2 questions:
1. Will she pass with 8k income even though her application said 55k?
2. If that will not be accepted will she have a chance to close personal cards as well before being shut down?
She only has 2 personal cards so it may not be worth the risk of getting shut down

Offline Aj3042

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Re: Amex F/R Master Thread
« Reply #4391 on: July 28, 2015, 11:42:24 PM »

Offline Jm1248

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Re: Amex F/R Master Thread
« Reply #4392 on: July 28, 2015, 11:47:33 PM »
Why's that?
Read a few posts up. He was shut down and when he reapplied the rep removed the block on his name because she didn't know what it was

Offline Hamavin

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Re: Amex F/R Master Thread
« Reply #4393 on: July 29, 2015, 09:06:12 AM »
I just got declined cuz was FR'd in 2013 and amex shut the card down then.  They told me since it was sent to collections (aka the bank shut it down with zero balance) The system will not let an approval for 10 years,,,HUH? Any truth??
A ny way around this SENTENCE?

Offline Jm1248

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Re: Amex F/R Master Thread
« Reply #4394 on: July 29, 2015, 09:18:47 AM »
A ny way around this SENTENCE?
Did you ask them if you can provide income verification now to remove the block?

Offline Hamavin

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Re: Amex F/R Master Thread
« Reply #4395 on: July 29, 2015, 09:25:00 AM »
Yea I sent in 4506t and bank statements and he told me its a policy.....did anyone else have this?

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Re: Amex F/R Master Thread
« Reply #4396 on: July 29, 2015, 11:44:38 PM »
My wife's account is currently under review due to a large purchase on a new biz card as I wrote upthread. The rep assigned to the case said if we close the biz cards then we only need to provide verification of personal income to pass review. 2 questions:
1. Will she pass with 8k income even though her application said 55k?
2. If that will not be accepted will she have a chance to close personal cards as well before being shut down?
She only has 2 personal cards so it may not be worth the risk of getting shut down
Do you have a joint tax return showing more income? I think people have passed with less than 8k on the books.
READ THE DARN WIKI!!!!

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Offline Jm1248

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Re: Amex F/R Master Thread
« Reply #4397 on: July 30, 2015, 12:05:07 AM »
Do you have a joint tax return showing more income? I think people have passed with less than 8k on the books.
Nope. Also that is 2013 return. We did not file at all in 2014 although i can provide bank statements showing 10-15k of income. Should the 2013 be fine?

Offline zer0k1

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Re: Amex F/R Master Thread
« Reply #4398 on: August 02, 2015, 12:53:46 PM »
I was just put under FR by Amex (USA this time). I have 50k MR pending that will post when my next statement closes on the 19th. I have until the 15th to submit the tax forms, which I am not doing. I tried to get them to expedite the 50k but they won't budge. Should I try and get an extension on sending in the tax forms so that I can get my 50k? What will happen if I cancel the card while they're pending? I assume I'll lose them... Should I cancel the card and then have it reinstated in 2 months? or would the 50k be lost that way as well....

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Re: Amex F/R Master Thread
« Reply #4399 on: August 02, 2015, 01:53:00 PM »
I don't think there is any way to save the points other than somehow getting them to post before you close the account