Topic Wiki

1)   What is a Financial Review?
In short - American Express occasionally freezes the credit card accounts of individuals with high-risk patterns, or for new account holders.
They request a lot of personal information, such as IRS tax returns, bank statements, letters from Banks ect…

Let’s break it down into 2 different types of Financial Reviews
A)   Mini Financial Review
B)   Financial Review

A)   Mini Financial Review

(please fill in info) This form of financial review, is usually a short process, it could be as short as one phone call. American Express might feel a need to verify your finances for whatever reason, and they could call you to verify information. Your accounts could be suspended from using until you get in touch with them, typically they will restore your accounts after a simple phone call.

B)   Financial Review
This type of Financial Review is very common. It often happens when opening a new account for the first time, usually if you are opening a Charge Card, or a Business Card or if on a new account you start off will a lot of high spending.
American Express will suspend your account/s, they will not remove the suspension until the review is over, which takes around 2 weeks.

If you cannot provide the required information, shut down your account right away.

2)   Triggers

Look below for a list of triggers and links.
 
3)   What will happen?
Your accounts will get suspended. You will be able to log in online, and see account activity, but you will get a message that charging is suspended.

They will contact you via phone and email. Once you get in touch with them, (typically) you will be assigned a specific representative to work on your case.

The will require mainly IRS Tax returns. The point of a Financial Review is to verify your income. They may also require Back statements, a letter from a Bank to verify your address, and other documents. People have reported that they did survive a Financial Review with just bank statements.

As long as you could provide the documents they request you will be fine, they might lower your credit lines, but you should be able keep your account open. Even as low as a $6000 tax return people have been able to survive a Financial Review.

In cases of a Financial Review after opening a Business Card, you will need proof of Business income.

If you cannot provide the required information, shut down your account right away.

As long as you could provide the documents they request you will be fine, they might lower your credit lines, but you should be able keep your account open. Even as low as a $6000 tax return people have been able to survive a Financial Review.

4)   What Steps Should I take?

Get in touch with Amex as soon as you could. Send in the request inform promptly. You will have a rep that will be working with you, and telling you what documents are needed. 4506-t is a transcript request from the IRS for you last tax return. You will need to fill out this form, fax it to Amex, it will take them 24-48 hours until they receive this form, they will request the tax return from the IRS that could take about a week.

Important: you only have 2 attempts to send them the fax, if they reject it after 2 attempts you will get shut down. You don't get more than 2 attempts. (source)
You may be able to get 3 attempts if you ask for a manager.

You need to be on top of it, if you don’t follow thru, they could shut your accounts down.


5)   What to do if American Express closed your accounts?

Once American Express closes your accounts, the only way to get back on is if you have the required information needed to pass a Financial Review. They will require you to request a 4506 form from the IRS (which will cost you $57) before they even approve any of your future applications.


To start you may want to read up here:

F/R triggers:
[/color]


Credit line of $25k or more
http://www.dansdeals.com/forums/index.php?topic=1438.msg10906#msg10906

Family member receiving FR can cause other family members to get Fr'ed as well
http://www.dansdeals.com/forums/index.php?topic=6223.msg74003#msg74003 http://www.dansdeals.com/forums/index.php?topic=8.msg24759#msg24759

Living at same address as someone who was FR'ed
http://www.dansdeals.com/forums/index.php?topic=8.msg77046#msg77046

Using majority of CL
http://www.dansdeals.com/forums/index.php?topic=7526.msg87716#msg87716

Large cash advance
http://www.dansdeals.com/forums/index.php?topic=5908.msg82906#msg82906

Nothing...
http://www.dansdeals.com/forums/index.php?topic=2723.msg30062#msg30062

Changing name on business card
http://www.dansdeals.com/forums/index.php?topic=3589.msg38101#msg38101

Mint purchases
http://www.dansdeals.com/forums/index.php?topic=146.msg22932#msg22932

Amex Gift Card Purchases
http://www.dansdeals.com/forums/index.php?topic=2422.msg26670#msg26670
http://www.dansdeals.com/forums/index.php?topic=8.msg40106#msg40106

Unusual spending
http://www.dansdeals.com/forums/index.php?topic=8.msg7627#msg7627
http://www.dansdeals.com/forums/index.php?topic=3710.msg39597#msg39597

Amazon payments (possibly)
http://www.dansdeals.com/forums/index.php?topic=3657.msg88656#msg88656
http://www.dansdeals.com/forums/index.php?topic=3524.msg42436#msg42436

Using close to reported income
http://www.dansdeals.com/archives/2537

Logging in online too much (!)
http://www.dansdeals.com/forums/index.php?topic=8.msg13741#msg13741

Prepaying
http://www.dansdeals.com/forums/index.php?topic=1712.msg13732#msg13732
http://www.dansdeals.com/forums/index.php?topic=3710.msg39725#msg39725

Adding Cardholders (many?)
http://www.dansdeals.com/forums/index.php?topic=8.msg49318#msg49318

Refunds exceeding total payments made on the card since it was opened
http://forums.dansdeals.com/index.php?topic=8.msg845606#msg845606
[/font]
Though not exactly F/R, it's worth mentioning that Amex takes returned payments very seriously.
They often shut all accounts without going through the F/R process.

Author Topic: Amex F/R Master Thread  (Read 1855317 times)

Offline rileywiles23

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Re: Amex F/R Master Thread
« Reply #4680 on: September 17, 2015, 05:32:20 PM »

Roughly how many was that?
I would prefer not to post exact amount. I have a bunch of accounts, and added approx. 6-8 on each card.
Life is as good as you make it...

Offline TimT

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Re: Amex F/R Master Thread
« Reply #4681 on: September 17, 2015, 05:51:18 PM »
I would prefer not to post exact amount. I have a bunch of accounts, and added approx. 6-8 on each card.
You sure there was nothing else, maybe some heavy spending on a new card ? 6-8 per account isn't a lot.

Offline rileywiles23

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Re: Amex F/R Master Thread
« Reply #4682 on: September 17, 2015, 06:34:11 PM »

You sure there was nothing else, maybe some heavy spending on a new card ? 6-8 per account isn't a lot.
No heavy spending at all.
Life is as good as you make it...

Offline Jm1248

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Re: Amex F/R Master Thread
« Reply #4683 on: September 17, 2015, 07:09:09 PM »
You sure there was nothing else, maybe some heavy spending on a new card ? 6-8 per account isn't a lot.
+1 it's not so much. This is what I was worried about awhile back - that adding lots of aus could trigger an fr.

Offline california

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Re: Amex F/R Master Thread
« Reply #4684 on: September 17, 2015, 07:11:27 PM »
Hi, i just got a call from Amex that they are closing my account, the story is that i have a gold charge card for a half year and this month  i made a huge amount of charges on this card and they asked for payment before the due date to use it further, i made a big payment over yum tov and the bank account was short with a few dollars so it didn't go through, do they called me and said that all my accounts are being closed, a gold, spg, and everyday.

Is there anything i can do about it?
If i pay everything off will it hurt my credit score?
Whats with my points?

Please help, thanks

Offline grodnoking

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Re: Amex F/R Master Thread
« Reply #4685 on: September 17, 2015, 07:24:44 PM »
Great wiki. Big thank you to all that contributed!
I'm not who you think I am.

Offline moka

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Re: Amex F/R Master Thread
« Reply #4686 on: September 17, 2015, 07:39:25 PM »
I changed the address on my card and called to say I'm making large purchases and then ordered 10 iPhones.... I got declined and now they want me to send pic of license...which doesn't match the new address on account.
Is this a FR?
What should I do?

Offline Jm1248

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Re: Amex F/R Master Thread
« Reply #4687 on: September 17, 2015, 08:36:30 PM »
I changed the address on my card and called to say I'm making large purchases and then ordered 10 iPhones.... I got declined and now they want me to send pic of license...which doesn't match the new address on account.
Is this a FR?
What should I do?
It may be just a verification. Or it may turn into an fr. Does it say charging suspended on your online account?

Offline moka

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Re: Amex F/R Master Thread
« Reply #4688 on: September 18, 2015, 12:25:00 AM »
no

Offline Jm1248

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Re: Amex F/R Master Thread
« Reply #4689 on: September 18, 2015, 01:15:55 AM »
no
Then you are not currently under financial review. Doesn't for sure mean you won't be placed under fr if they ask you questions and don't like the answers, but in the meantime call in and see what they want

Offline D93

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Re: Amex F/R Master Thread
« Reply #4690 on: September 18, 2015, 06:31:52 AM »
Is it possible to add an AU while under FR?
Answer is that you can.

Offline David Smith

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Re: Amex F/R Master Thread
« Reply #4691 on: September 18, 2015, 06:22:19 PM »
Opened account last week, loaded a grand onto serve, and am under fr already. That was fast. They want two months bank statements for the account being used to pay the bill, for now. This is gonna get in the way of meeting spend before succos.
Who do you think you are fooling? You think you are going to pull a quick one on your Creator? Good luck with that.
JTZ

Offline Jm1248

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Re: Amex F/R Master Thread
« Reply #4692 on: September 19, 2015, 08:25:02 PM »
Opened account last week, loaded a grand onto serve, and am under fr already. That was fast. They want two months bank statements for the account being used to pay the bill, for now. This is gonna get in the way of meeting spend before succos.
Really? Have you used serve a lot in the past? I always do this with brand new cc's and have yet to have any problems thank gd. How do you know it's an fr?

Offline David Smith

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Re: Amex F/R Master Thread
« Reply #4693 on: September 19, 2015, 08:34:17 PM »
Really? Have you used serve a lot in the past? I always do this with brand new cc's and have yet to have any problems thank gd. How do you know it's an fr?
Never to load cc. I have yet to spend a penny on my serve, just transfers in and out. I know it's an fr because they froze the spending, and I was told that when I called. Do they assign account managers if it's not an fr?
Who do you think you are fooling? You think you are going to pull a quick one on your Creator? Good luck with that.
JTZ

Offline yakrot

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Re: Amex F/R Master Thread
« Reply #4694 on: September 19, 2015, 08:42:31 PM »
Never to load cc. I have yet to spend a penny on my serve, just transfers in and out. I know it's an fr because they froze the spending, and I was told that when I called. Do they assign account managers if it's not an fr?
Nope it's definitely a f/r

Offline Dr Moose

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Re: Amex F/R Master Thread
« Reply #4695 on: September 19, 2015, 08:47:55 PM »
If that's all they're requesting, should be very easy to pass IME. (yes, I'm talking from personal experience)
Hey there! I am using DansDeals Forums.

Offline David Smith

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Re: Amex F/R Master Thread
« Reply #4696 on: September 19, 2015, 08:51:18 PM »
If that's all they're requesting, should be very easy to pass IME. (yes, I'm talking from personal experience)
Didn't sound too bad. Am I fr safe for a period of time after I pass one? Can I go wild on the au's? (I didn't add any yet, except for platinum au's for benefits.)
Who do you think you are fooling? You think you are going to pull a quick one on your Creator? Good luck with that.
JTZ

Offline yakrot

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Re: Amex F/R Master Thread
« Reply #4697 on: September 19, 2015, 08:57:59 PM »
Didn't sound too bad. Am I fr safe for a period of time after I pass one? Can I go wild on the au's? (I didn't add any yet, except for platinum au's for benefits.)
Iirc there were reports of ppl being f/red again.... But general consensus is if it didn't kill you it makes you stronger... (still wouldn't go absolutely crazy)

Offline David Smith

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Re: Amex F/R Master Thread
« Reply #4698 on: September 19, 2015, 09:01:24 PM »
Iirc there were reports of ppl being f/red again.... But general consensus is if it didn't kill you it makes you stronger... (still wouldn't go absolutely crazy)
Does this help, seeing as it's not a full fr? Bank statements sounded like a joke. (I don't have over five grand in any individual checking account, will that kill my cl?)
Who do you think you are fooling? You think you are going to pull a quick one on your Creator? Good luck with that.
JTZ

Offline Jm1248

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Re: Amex F/R Master Thread
« Reply #4699 on: September 19, 2015, 10:37:52 PM »
Does this help, seeing as it's not a full fr? Bank statements sounded like a joke. (I don't have over five grand in any individual checking account, will that kill my cl?)
According to reports upthread it doesn't seem like being fr'ed makes you safe in the future. Sounds like a mini fr being that they're not requesting any tax returns