Topic Wiki

1)   What is a Financial Review?
In short - American Express occasionally freezes the credit card accounts of individuals with high-risk patterns, or for new account holders.
They request a lot of personal information, such as IRS tax returns, bank statements, letters from Banks ect…

Let’s break it down into 2 different types of Financial Reviews
A)   Mini Financial Review
B)   Financial Review

A)   Mini Financial Review

(please fill in info) This form of financial review, is usually a short process, it could be as short as one phone call. American Express might feel a need to verify your finances for whatever reason, and they could call you to verify information. Your accounts could be suspended from using until you get in touch with them, typically they will restore your accounts after a simple phone call.

B)   Financial Review
This type of Financial Review is very common. It often happens when opening a new account for the first time, usually if you are opening a Charge Card, or a Business Card or if on a new account you start off will a lot of high spending.
American Express will suspend your account/s, they will not remove the suspension until the review is over, which takes around 2 weeks.

If you cannot provide the required information, shut down your account right away.

2)   Triggers

Look below for a list of triggers and links.
 
3)   What will happen?
Your accounts will get suspended. You will be able to log in online, and see account activity, but you will get a message that charging is suspended.

They will contact you via phone and email. Once you get in touch with them, (typically) you will be assigned a specific representative to work on your case.

The will require mainly IRS Tax returns. The point of a Financial Review is to verify your income. They may also require Back statements, a letter from a Bank to verify your address, and other documents. People have reported that they did survive a Financial Review with just bank statements.

As long as you could provide the documents they request you will be fine, they might lower your credit lines, but you should be able keep your account open. Even as low as a $6000 tax return people have been able to survive a Financial Review.

In cases of a Financial Review after opening a Business Card, you will need proof of Business income.

If you cannot provide the required information, shut down your account right away.

As long as you could provide the documents they request you will be fine, they might lower your credit lines, but you should be able keep your account open. Even as low as a $6000 tax return people have been able to survive a Financial Review.

4)   What Steps Should I take?

Get in touch with Amex as soon as you could. Send in the request inform promptly. You will have a rep that will be working with you, and telling you what documents are needed. 4506-t is a transcript request from the IRS for you last tax return. You will need to fill out this form, fax it to Amex, it will take them 24-48 hours until they receive this form, they will request the tax return from the IRS that could take about a week.

Important: you only have 2 attempts to send them the fax, if they reject it after 2 attempts you will get shut down. You don't get more than 2 attempts. (source)
You may be able to get 3 attempts if you ask for a manager.

You need to be on top of it, if you don’t follow thru, they could shut your accounts down.


5)   What to do if American Express closed your accounts?

Once American Express closes your accounts, the only way to get back on is if you have the required information needed to pass a Financial Review. They will require you to request a 4506 form from the IRS (which will cost you $57) before they even approve any of your future applications.


To start you may want to read up here:

F/R triggers:
[/color]


Credit line of $25k or more
http://www.dansdeals.com/forums/index.php?topic=1438.msg10906#msg10906

Family member receiving FR can cause other family members to get Fr'ed as well
http://www.dansdeals.com/forums/index.php?topic=6223.msg74003#msg74003 http://www.dansdeals.com/forums/index.php?topic=8.msg24759#msg24759

Living at same address as someone who was FR'ed
http://www.dansdeals.com/forums/index.php?topic=8.msg77046#msg77046

Using majority of CL
http://www.dansdeals.com/forums/index.php?topic=7526.msg87716#msg87716

Large cash advance
http://www.dansdeals.com/forums/index.php?topic=5908.msg82906#msg82906

Nothing...
http://www.dansdeals.com/forums/index.php?topic=2723.msg30062#msg30062

Changing name on business card
http://www.dansdeals.com/forums/index.php?topic=3589.msg38101#msg38101

Mint purchases
http://www.dansdeals.com/forums/index.php?topic=146.msg22932#msg22932

Amex Gift Card Purchases
http://www.dansdeals.com/forums/index.php?topic=2422.msg26670#msg26670
http://www.dansdeals.com/forums/index.php?topic=8.msg40106#msg40106

Unusual spending
http://www.dansdeals.com/forums/index.php?topic=8.msg7627#msg7627
http://www.dansdeals.com/forums/index.php?topic=3710.msg39597#msg39597

Amazon payments (possibly)
http://www.dansdeals.com/forums/index.php?topic=3657.msg88656#msg88656
http://www.dansdeals.com/forums/index.php?topic=3524.msg42436#msg42436

Using close to reported income
http://www.dansdeals.com/archives/2537

Logging in online too much (!)
http://www.dansdeals.com/forums/index.php?topic=8.msg13741#msg13741

Prepaying
http://www.dansdeals.com/forums/index.php?topic=1712.msg13732#msg13732
http://www.dansdeals.com/forums/index.php?topic=3710.msg39725#msg39725

Adding Cardholders (many?)
http://www.dansdeals.com/forums/index.php?topic=8.msg49318#msg49318

Refunds exceeding total payments made on the card since it was opened
http://forums.dansdeals.com/index.php?topic=8.msg845606#msg845606
[/font]
Though not exactly F/R, it's worth mentioning that Amex takes returned payments very seriously.
They often shut all accounts without going through the F/R process.

Author Topic: Amex F/R Master Thread  (Read 1873945 times)

Offline pixi

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Re: Amex F/R Master Thread
« Reply #5860 on: November 29, 2015, 07:13:03 PM »
why should that make a difference?
I had the same,  the day I activated my card the available credit was zero.
money doesn't talk......      it SCREAMS !

Offline yochiek93

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Re: Amex F/R Master Thread
« Reply #5861 on: November 29, 2015, 07:15:18 PM »
I had the same,  the day I activated my card the available credit was zero.
And you tried to use it and it was declined? That's a first, ime never had a problem to use right after activation

Offline pixi

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Re: Amex F/R Master Thread
« Reply #5862 on: November 29, 2015, 07:16:36 PM »
And you tried to use it and it was declined? That's a first, ime never had a problem to use right after activation
I didn't try useing it.
money doesn't talk......      it SCREAMS !

Offline yochiek93

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Re: Amex F/R Master Thread
« Reply #5863 on: November 29, 2015, 07:17:58 PM »
I didn't try useing it.
Well he claims he got declined

Offline aro123

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Re: Amex F/R Master Thread
« Reply #5864 on: November 29, 2015, 07:24:03 PM »
i tried a few times and got denied . saw if showed $0 available so activated it but nothing changed. tried to check spending ability for $1 but gave an error to try again later. didnt want to call cuz always scared of the  f/r department but if no choice guess i will have to call 

Offline David Smith

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Re: Amex F/R Master Thread
« Reply #5865 on: November 29, 2015, 07:33:26 PM »
i tried a few times and got denied . saw if showed $0 available so activated it but nothing changed. tried to check spending ability for $1 but gave an error to try again later. didnt want to call cuz always scared of the  f/r department but if no choice guess i will have to call
If it's an FR, ignoring it won't make it go away. (And it would say charging suspended, but that's a side point.)
Who do you think you are fooling? You think you are going to pull a quick one on your Creator? Good luck with that.
JTZ

Offline pixi

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Re: Amex F/R Master Thread
« Reply #5866 on: November 29, 2015, 07:35:08 PM »
i tried a few times and got denied . saw if showed $0 available so activated it but nothing changed. tried to check spending ability for $1 but gave an error to try again later. didnt want to call cuz always scared of the  f/r department but if no choice guess i will have to call
Not calling never helps
money doesn't talk......      it SCREAMS !

Offline aro123

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Re: Amex F/R Master Thread
« Reply #5867 on: November 29, 2015, 07:41:17 PM »
i know its not an f/r yet just when you call sometimes they start asking you a lot of questions which can be the start of the f/r process . was wondering if anyone had this issue or maybe for some reason this card needed activation and it will get a credit line soon

Offline pixi

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Re: Amex F/R Master Thread
« Reply #5868 on: November 29, 2015, 07:56:59 PM »
i know its not an f/r yet just when you call sometimes they start asking you a lot of questions which can be the start of the f/r process . was wondering if anyone had this issue or maybe for some reason this card needed activation and it will get a credit line soon
Chat with them.
money doesn't talk......      it SCREAMS !

Offline Hershelsdeals

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Re: Amex F/R Master Thread
« Reply #5869 on: November 29, 2015, 08:06:17 PM »
i know its not an f/r yet just when you call sometimes they start asking you a lot of questions which can be the start of the f/r process . was wondering if anyone had this issue or maybe for some reason this card needed activation and it will get a credit line soon
You probably need to activate.  Just calllllllll

Offline aro123

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Re: Amex F/R Master Thread
« Reply #5870 on: November 29, 2015, 08:14:29 PM »
i activated already before i asked the question and it didnt help (yet)

Offline yochiek93

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Re: Amex F/R Master Thread
« Reply #5871 on: November 29, 2015, 08:16:04 PM »
i activated already before i asked the question and it didnt help (yet)
Chat with them to make sure

Offline pixi

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Re: Amex F/R Master Thread
« Reply #5872 on: November 29, 2015, 08:17:21 PM »
i activated already before i asked the question and it didnt help (yet)
We are not amex reps,  no one here can help you,  you gotta call! If you can't see yourself calling then this is not made for you.
money doesn't talk......      it SCREAMS !

Offline aro123

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Re: Amex F/R Master Thread
« Reply #5873 on: November 29, 2015, 08:29:39 PM »
chat rep told me to call the fraud team, so i hope that is the answer.

Offline Yehuda25

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Re: Amex F/R Master Thread
« Reply #5874 on: November 29, 2015, 09:54:46 PM »
chat rep told me to call the fraud team, so i hope that is the answer.
Ive had that before, sometimes if its some version of mini fr/identity alert you will spend a nice amount of time on the phone getting bounced around between departments, BTDT.
“To avoid criticism say nothing, do nothing, be nothing.”


― Aristotle

Offline Hershelsdeals

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Re: Amex F/R Master Thread
« Reply #5875 on: November 30, 2015, 11:25:23 AM »
Is Amex known to F/R accounts of people using the same EIN of someone being F/Red?

Offline Yehuda25

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Re: Amex F/R Master Thread
« Reply #5876 on: November 30, 2015, 12:29:55 PM »
Is Amex known to F/R accounts of people using the same EIN of someone being F/Red?
haven't heard that one specifically, but from my experience would not shock me
“To avoid criticism say nothing, do nothing, be nothing.”


― Aristotle

Offline cholent

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Re: Amex F/R Master Thread
« Reply #5877 on: December 01, 2015, 12:21:51 AM »
So after passing a FR in October with my husband having a mini FR at the same time, my husband is now flagged for a full FR. Not so surprising, probably caused by very heavy black Friday spending. Is it safe to assume that sending in the same tax return will result in the same outcome - pass with decreased credit lines?
Don't ask stupid questions and you won't get stupid answers

Offline David Smith

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Re: Amex F/R Master Thread
« Reply #5878 on: December 01, 2015, 12:22:41 AM »
So after passing a FR in October with my husband having a mini FR at the same time, my husband is now flagged for a full FR. Not so surprising, probably caused by very heavy black Friday spending. Is it safe to assume that sending in the same tax return will result in the same outcome - pass with decreased credit lines?
What's heavy black Friday spending?
Who do you think you are fooling? You think you are going to pull a quick one on your Creator? Good luck with that.
JTZ

Offline yochiek93

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Re: Amex F/R Master Thread
« Reply #5879 on: December 01, 2015, 12:23:42 AM »
So after passing a FR in October with my husband having a mini FR at the same time, my husband is now flagged for a full FR. Not so surprising, probably caused by very heavy black Friday spending. Is it safe to assume that sending in the same tax return will result in the same outcome - pass with decreased credit lines?
With heavy black Friday spending they can say you are spending more then you are earning.....