Topic Wiki

1)   What is a Financial Review?
In short - American Express occasionally freezes the credit card accounts of individuals with high-risk patterns, or for new account holders.
They request a lot of personal information, such as IRS tax returns, bank statements, letters from Banks ect…

Let’s break it down into 2 different types of Financial Reviews
A)   Mini Financial Review
B)   Financial Review

A)   Mini Financial Review

(please fill in info) This form of financial review, is usually a short process, it could be as short as one phone call. American Express might feel a need to verify your finances for whatever reason, and they could call you to verify information. Your accounts could be suspended from using until you get in touch with them, typically they will restore your accounts after a simple phone call.

B)   Financial Review
This type of Financial Review is very common. It often happens when opening a new account for the first time, usually if you are opening a Charge Card, or a Business Card or if on a new account you start off will a lot of high spending.
American Express will suspend your account/s, they will not remove the suspension until the review is over, which takes around 2 weeks.

If you cannot provide the required information, shut down your account right away.

2)   Triggers

Look below for a list of triggers and links.
 
3)   What will happen?
Your accounts will get suspended. You will be able to log in online, and see account activity, but you will get a message that charging is suspended.

They will contact you via phone and email. Once you get in touch with them, (typically) you will be assigned a specific representative to work on your case.

The will require mainly IRS Tax returns. The point of a Financial Review is to verify your income. They may also require Back statements, a letter from a Bank to verify your address, and other documents. People have reported that they did survive a Financial Review with just bank statements.

As long as you could provide the documents they request you will be fine, they might lower your credit lines, but you should be able keep your account open. Even as low as a $6000 tax return people have been able to survive a Financial Review.

In cases of a Financial Review after opening a Business Card, you will need proof of Business income.

If you cannot provide the required information, shut down your account right away.

As long as you could provide the documents they request you will be fine, they might lower your credit lines, but you should be able keep your account open. Even as low as a $6000 tax return people have been able to survive a Financial Review.

4)   What Steps Should I take?

Get in touch with Amex as soon as you could. Send in the request inform promptly. You will have a rep that will be working with you, and telling you what documents are needed. 4506-t is a transcript request from the IRS for you last tax return. You will need to fill out this form, fax it to Amex, it will take them 24-48 hours until they receive this form, they will request the tax return from the IRS that could take about a week.

Important: you only have 2 attempts to send them the fax, if they reject it after 2 attempts you will get shut down. You don't get more than 2 attempts. (source)
You may be able to get 3 attempts if you ask for a manager.

You need to be on top of it, if you don’t follow thru, they could shut your accounts down.


5)   What to do if American Express closed your accounts?

Once American Express closes your accounts, the only way to get back on is if you have the required information needed to pass a Financial Review. They will require you to request a 4506 form from the IRS (which will cost you $57) before they even approve any of your future applications.


To start you may want to read up here:

F/R triggers:
[/color]


Credit line of $25k or more
http://www.dansdeals.com/forums/index.php?topic=1438.msg10906#msg10906

Family member receiving FR can cause other family members to get Fr'ed as well
http://www.dansdeals.com/forums/index.php?topic=6223.msg74003#msg74003 http://www.dansdeals.com/forums/index.php?topic=8.msg24759#msg24759

Living at same address as someone who was FR'ed
http://www.dansdeals.com/forums/index.php?topic=8.msg77046#msg77046

Using majority of CL
http://www.dansdeals.com/forums/index.php?topic=7526.msg87716#msg87716

Large cash advance
http://www.dansdeals.com/forums/index.php?topic=5908.msg82906#msg82906

Nothing...
http://www.dansdeals.com/forums/index.php?topic=2723.msg30062#msg30062

Changing name on business card
http://www.dansdeals.com/forums/index.php?topic=3589.msg38101#msg38101

Mint purchases
http://www.dansdeals.com/forums/index.php?topic=146.msg22932#msg22932

Amex Gift Card Purchases
http://www.dansdeals.com/forums/index.php?topic=2422.msg26670#msg26670
http://www.dansdeals.com/forums/index.php?topic=8.msg40106#msg40106

Unusual spending
http://www.dansdeals.com/forums/index.php?topic=8.msg7627#msg7627
http://www.dansdeals.com/forums/index.php?topic=3710.msg39597#msg39597

Amazon payments (possibly)
http://www.dansdeals.com/forums/index.php?topic=3657.msg88656#msg88656
http://www.dansdeals.com/forums/index.php?topic=3524.msg42436#msg42436

Using close to reported income
http://www.dansdeals.com/archives/2537

Logging in online too much (!)
http://www.dansdeals.com/forums/index.php?topic=8.msg13741#msg13741

Prepaying
http://www.dansdeals.com/forums/index.php?topic=1712.msg13732#msg13732
http://www.dansdeals.com/forums/index.php?topic=3710.msg39725#msg39725

Adding Cardholders (many?)
http://www.dansdeals.com/forums/index.php?topic=8.msg49318#msg49318

Refunds exceeding total payments made on the card since it was opened
http://forums.dansdeals.com/index.php?topic=8.msg845606#msg845606
[/font]
Though not exactly F/R, it's worth mentioning that Amex takes returned payments very seriously.
They often shut all accounts without going through the F/R process.

Author Topic: Amex F/R Master Thread  (Read 1876085 times)

Offline A European

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Re: Amex F/R Master Thread
« Reply #2240 on: April 22, 2013, 08:48:08 PM »
What does that mean?
F/R coming soon? or something standard?
Got it on mine + wife account

Offline Dan

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Re: Amex F/R Master Thread
« Reply #2241 on: April 22, 2013, 08:52:53 PM »
Save your time, I don't answer PM. Post it in the forum and a dedicated DDF'er will get back to you as soon as possible.

Offline dovy2

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Re: Amex F/R Master Thread
« Reply #2242 on: April 22, 2013, 08:57:54 PM »
That.
We all got that.
Every little change they make to the terms, they have to let all their millions of customers know

Offline zionest

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Re: Amex F/R Master Thread
« Reply #2243 on: April 24, 2013, 06:12:18 PM »
Hi,
 It’s one of  my first times on the forms & I'm finding it a bit hard 2 find the answer 2 my Q.
The story is like this I got my first amex premium rewards about 2 yrs ago( my first c.c. was a student card from chase that I got  3 month b4 ) I closed that card after a yr. Last yr I opened a new premium rewards & platinum. My spending Pattern was always very low regally under 1k. 3 month ago I swiped 10 k on my premium rewards & it went through.
 Then about 2 month ago I did the 4bm method & got approved 4 1 business premium rewards a  business spg a platinum consumer & a spg consumer. In order 2 meet the bonus, I gave it 2 someone & he did on all 4 of my charge cards about 15k they called me a week later about the different spending pattern & asked me 2 pay half on all my accounts & they will unfreeze all cards. I didn’t respond the person didn't pay up by the 2 weeks and now the FR is after me. They want my last 2yrs tax return. I only made last yr on my tax return about 5 1/2k and the yr b4 0. I told them on my app that I make 100k this yr I made already 15k on the books is there any way I can get out of this clean, holding on 2 my cards & points?  Is there any way I can just send them my pay stubs from the last few month? Is there any way I can still get all the points b4 I close it?

Offline Moshe123

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Re: Amex F/R Master Thread
« Reply #2244 on: April 24, 2013, 06:15:14 PM »
Hi,
 It’s one of  my first times on the forms & I'm finding it a bit hard 2 find the answer 2 my Q.
The story is like this I got my first amex premium rewards about 2 yrs ago( my first c.c. was a student card from chase that I got  3 month b4 ) I closed that card after a yr. Last yr I opened a new premium rewards & platinum. My spending Pattern was always very low regally under 1k. 3 month ago I swiped 10 k on my premium rewards & it went through.
 Then about 2 month ago I did the 4bm method & got approved 4 1 business premium rewards a  business spg a platinum consumer & a spg consumer. In order 2 meet the bonus, I gave it 2 someone & he did on all 4 of my charge cards about 15k they called me a week later about the different spending pattern & asked me 2 pay half on all my accounts & they will unfreeze all cards. I didn’t respond the person didn't pay up by the 2 weeks and now the FR is after me. They want my last 2yrs tax return. I only made last yr on my tax return about 5 1/2k and the yr b4 0. I told them on my app that I make 100k this yr I made already 15k on the books is there any way I can get out of this clean, holding on 2 my cards & points?  Is there any way I can just send them my pay stubs from the last few month? Is there any way I can still get all the points b4 I close it?

When will people learn that you don't give your CC to another person, unless extremely reliable??
There is a reason why they didn't spend it or couldn't spend it on their card.

Offline Moshe123

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Re: Amex F/R Master Thread
« Reply #2245 on: April 24, 2013, 06:17:13 PM »
Hi,
 It’s one of  my first times on the forms & I'm finding it a bit hard 2 find the answer 2 my Q.
The story is like this I got my first amex premium rewards about 2 yrs ago( my first c.c. was a student card from chase that I got  3 month b4 ) I closed that card after a yr. Last yr I opened a new premium rewards & platinum. My spending Pattern was always very low regally under 1k. 3 month ago I swiped 10 k on my premium rewards & it went through.
 Then about 2 month ago I did the 4bm method & got approved 4 1 business premium rewards a  business spg a platinum consumer & a spg consumer. In order 2 meet the bonus, I gave it 2 someone & he did on all 4 of my charge cards about 15k they called me a week later about the different spending pattern & asked me 2 pay half on all my accounts & they will unfreeze all cards. I didn’t respond the person didn't pay up by the 2 weeks and now the FR is after me. They want my last 2yrs tax return. I only made last yr on my tax return about 5 1/2k and the yr b4 0. I told them on my app that I make 100k this yr I made already 15k on the books is there any way I can get out of this clean, holding on 2 my cards & points?  Is there any way I can just send them my pay stubs from the last few month? Is there any way I can still get all the points b4 I close it?

Another thing, always follow precise instructions on a F/R.

You will probably have to close most if not all of your cards. As for the points, you might be able to salvage them. CMIIW.

Offline meshugener

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Re: Amex F/R Master Thread
« Reply #2246 on: April 24, 2013, 09:20:59 PM »
-1
Don't close the cards. Fill out the IRS form and see what happens.
Love me or hate me. I still love you.

Offline Moshe123

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Re: Amex F/R Master Thread
« Reply #2247 on: April 24, 2013, 09:23:34 PM »
-1
Don't close the cards. Fill out the IRS form and see what happens.

I didn't say that he should close the cards unilaterally right away. Just the likely outcome.

Offline meshugener

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Re: Amex F/R Master Thread
« Reply #2248 on: April 24, 2013, 09:34:46 PM »
And that's what im -1ing.
Its not the likely outcome.
Love me or hate me. I still love you.

Offline zionest

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Re: Amex F/R Master Thread
« Reply #2249 on: April 25, 2013, 02:16:03 PM »
so what do you recommend i do send in the authorization 4 them 2 access my tax returns from the past 2 yrs witch only has 5k? how could i salvage the points b4 i close it? is it accessible during the review?

Offline Yellow

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Re: Amex F/R Master Thread
« Reply #2250 on: April 25, 2013, 02:22:25 PM »
so what do you recommend i do send in the authorization 4 them 2 access my tax returns from the past 2 yrs witch only has 5k? how could i salvage the points b4 i close it? is it accessible during the review?
Send in your tax returns, give them an explanation, be friendly with your rep, and send in proof that you made $15k this year (pay stubs?)
Tell your rep to inform you before he/she closes the cards (if it comes to that) so you can do it first

I too submitted tax forms stating MUCH less than I put down in my app and I survived bh

Offline Hamavin

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Re: Amex F/R Master Thread
« Reply #2251 on: April 25, 2013, 02:28:58 PM »
if someone got FR after having zero income is there any chance he can get accepted 2 years later if he might not have to send in irs forms cuz still at zzero income or is it a waste of time?

Offline Dan

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Re: Amex F/R Master Thread
« Reply #2252 on: April 25, 2013, 02:50:28 PM »
if someone got FR after having zero income is there any chance he can get accepted 2 years later if he might not have to send in irs forms cuz still at zzero income or is it a waste of time?
Ask cbs
Save your time, I don't answer PM. Post it in the forum and a dedicated DDF'er will get back to you as soon as possible.

Offline Hamavin

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Re: Amex F/R Master Thread
« Reply #2253 on: April 25, 2013, 03:07:01 PM »
cbs?

Offline MEIR613

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Re: Amex F/R Master Thread
« Reply #2254 on: April 25, 2013, 03:09:16 PM »

Offline Cbs

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Re: Amex F/R Master Thread
« Reply #2255 on: April 25, 2013, 03:25:54 PM »
if someone got FR after having zero income is there any chance he can get accepted 2 years later if he might not have to send in irs forms cuz still at zzero income or is it a waste of time?
I don't really understand the case. U got shut down from an f/R or u got f/r'd and u passed and u want to know if u will get accepted later for more cards?
Or are you asking how to pass an f/R if u don't have income.

Offline Hamavin

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Re: Amex F/R Master Thread
« Reply #2256 on: April 25, 2013, 03:41:03 PM »
i got shut down from fr and want to reapply just dont want to waste my time if there is no hope

Offline Name Changed

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Re: Amex F/R Master Thread
« Reply #2257 on: April 26, 2013, 12:46:44 PM »
i got shut down from fr and want to reapply just dont want to waste my time if there is no hope
Do you have a tax return?

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Re: Amex F/R Master Thread
« Reply #2258 on: May 04, 2013, 06:34:43 PM »
Got a fr and was given a hard limit by providing bank statements.
Received an email that the review was completed a few days later online showed charging suspended again contact them and they want my taxes .
Any one had this ?

Offline lich2539

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Re: Amex F/R Master Thread
« Reply #2259 on: May 07, 2013, 12:50:10 PM »
Hi,
 It’s one of  my first times on the forums & I'm finding it a bit hard 2 find the answer 2 my Q.
The story is like this I got my first amex gold rewards about a year ago and I never activated it. A few months passed and I had been targeted for a 50k offer and i applied for it. I was told that i currently have a gold card but i never activated it. I had asked the representative if I can cancel the non activated card and reapply fot the new one and receive the bonus and she said yes. Now after meeting the spending requirement withen the time limit I had not seen my points posted and I called back and was told that im blocked out from getting the bonus points because I had a gold card within 12 months. I told them that I was told that since it was not activated I can still be eligible and she said thats clearly not the case... any ideas?? thanks so much!