Author Topic: arrived at jfk and was told that my connection flight was canceled by EL AL  (Read 3954 times)

Offline rebcharles

  • DansDeals Copper Elite
  • *
  • Join Date: Jan 2014
  • Posts: 18
  • Total likes: 0
  • DansDeals.com Hat Tips 0
    • View Profile
  • Location: ny
Hi arrived to jfk to take flight to Switzerland and take el al from there to isreal ,

arriving on time at the airport I was told that the flight from Geneva to tel aviv was canceled

any idea if I can get compensation? as I had no more use of the flight to Switzerland and lost expenses

Offline ExGingi

  • Dansdeals Lifetime 10K Presidential Platinum Elite
  • *******
  • Join Date: Nov 2015
  • Posts: 17686
  • Total likes: 7942
  • DansDeals.com Hat Tips 19
    • View Profile
  • Location: 770
  • Programs: בשורת הגאולה. From Exile to Redemption. GIYF. AAdvantage Executive PlatinumŽ
Hi arrived to jfk to take flight to Switzerland and take el al from there to isreal ,

arriving on time at the airport I was told that the flight from Geneva to tel aviv was canceled

any idea if I can get compensation? as I had no more use of the flight to Switzerland and lost expenses
Which airline issued your ticket? Did they offer alternative way to get to TLV?
I've been waiting over 5 years with bated breath for someone to say that!
-- Dan

Offline bb1836

  • Dansdeals Presidential Platinum Elite
  • ********
  • Join Date: Dec 2013
  • Posts: 3462
  • Total likes: 435
  • DansDeals.com Hat Tips 154
    • View Profile
wow. First post after 3 years. Hope your situation works out.
As @davidmal says: "Likes" feed the family

Offline rebcharles

  • DansDeals Copper Elite
  • *
  • Join Date: Jan 2014
  • Posts: 18
  • Total likes: 0
  • DansDeals.com Hat Tips 0
    • View Profile
  • Location: ny
Which airline issued your ticket? Did they offer alternative way to get to TLV?


way till geneva switzerland was a swiss airlines points ticket bought by air canada

from geneva till tlv was el al issues by expedia


i came to the airport and was notified that el al canceled the flight and put everyone on a flight like 12 hours later


Offline ExGingi

  • Dansdeals Lifetime 10K Presidential Platinum Elite
  • *******
  • Join Date: Nov 2015
  • Posts: 17686
  • Total likes: 7942
  • DansDeals.com Hat Tips 19
    • View Profile
  • Location: 770
  • Programs: בשורת הגאולה. From Exile to Redemption. GIYF. AAdvantage Executive PlatinumŽ

way till geneva switzerland was a swiss airlines points ticket bought by air canada

from geneva till tlv was el al issues by expedia


i came to the airport and was notified that el al canceled the flight and put everyone on a flight like 12 hours later
That's the risk you have when traveling on two separate tickets. Did you try speaking to ELAL. You might be entitled to Israeli mandatory compensation for their segment.
I've been waiting over 5 years with bated breath for someone to say that!
-- Dan

Offline Live N Learn

  • Dansdeals Presidential Platinum Elite
  • ********
  • Join Date: Mar 2015
  • Posts: 3823
  • Total likes: 336
  • DansDeals.com Hat Tips 3
  • Gender: Male
    • View Profile
It depends on much later then the original time you arrived. It also depends on why it was delayed.
".איזהו חכם, הלומד מכל אדם"

Offline rebcharles

  • DansDeals Copper Elite
  • *
  • Join Date: Jan 2014
  • Posts: 18
  • Total likes: 0
  • DansDeals.com Hat Tips 0
    • View Profile
  • Location: ny
It depends on much later then the original time you arrived. It also depends on why it was delayed.


I was on time   ,  my only claim is on EL AL for canceling the flight from geneva till TLV, I have no idea what is the reason why they cancelled the whole flight

my only question is if any of you would know if I am entitled and how I claim compensation

Offline menachem

  • Dansdeals Platinum Elite
  • ****
  • Join Date: Dec 2011
  • Posts: 344
  • Total likes: 13
  • DansDeals.com Hat Tips 0
    • View Profile

I was on time   ,  my only claim is on EL AL for canceling the flight from geneva till TLV, I have no idea what is the reason why they cancelled the whole flight

my only question is if any of you would know if I am entitled and how I claim compensation

Did you buy with chase reserve card?

Offline mendyt

  • Dansdeals Platinum Elite + Lifetime Silver Elite
  • *****
  • Join Date: Feb 2014
  • Posts: 630
  • Total likes: 81
  • DansDeals.com Hat Tips 5
    • View Profile

I was on time   ,  my only claim is on EL AL for canceling the flight from geneva till TLV, I have no idea what is the reason why they cancelled the whole flight

my only question is if any of you would know if I am entitled and how I claim compensation
Depends on the reason for the delay, how long the delay was, and compensation amount depends on the distance of travel.
You can email customer relations  customerr@elal.co.il
Good luck

Offline rebcharles

  • DansDeals Copper Elite
  • *
  • Join Date: Jan 2014
  • Posts: 18
  • Total likes: 0
  • DansDeals.com Hat Tips 0
    • View Profile
  • Location: ny
Did you buy with chase reserve card?


no , bought it with amex gold card

just curious is there something different buying with chase reserve?

Offline rebcharles

  • DansDeals Copper Elite
  • *
  • Join Date: Jan 2014
  • Posts: 18
  • Total likes: 0
  • DansDeals.com Hat Tips 0
    • View Profile
  • Location: ny
Depends on the reason for the delay, how long the delay was, and compensation amount depends on the distance of travel.
You can email customer relations  customerr@elal.co.il
Good luck


I have no idea whats the reason for delay , is there any experience you know of what I can claim compensation?

Offline rebcharles

  • DansDeals Copper Elite
  • *
  • Join Date: Jan 2014
  • Posts: 18
  • Total likes: 0
  • DansDeals.com Hat Tips 0
    • View Profile
  • Location: ny

I have no idea whats the reason for delay , is there any experience you know of what I can claim compensation?


flight wasnt delayed , it was canceled ,

Offline mendyt

  • Dansdeals Platinum Elite + Lifetime Silver Elite
  • *****
  • Join Date: Feb 2014
  • Posts: 630
  • Total likes: 81
  • DansDeals.com Hat Tips 5
    • View Profile
Just type up an email to costumer relations and keep your fingers crossed.
Don't forget to add your record locator and ticket number in the email

Offline ExGingi

  • Dansdeals Lifetime 10K Presidential Platinum Elite
  • *******
  • Join Date: Nov 2015
  • Posts: 17686
  • Total likes: 7942
  • DansDeals.com Hat Tips 19
    • View Profile
  • Location: 770
  • Programs: בשורת הגאולה. From Exile to Redemption. GIYF. AAdvantage Executive PlatinumŽ
Just type up an email to costumer relations and keep your fingers crossed.
Don't forget to add your record locator and ticket number in the email
You should probably avoid doing that or using that expression. GIYF.
I've been waiting over 5 years with bated breath for someone to say that!
-- Dan

Offline mendyt

  • Dansdeals Platinum Elite + Lifetime Silver Elite
  • *****
  • Join Date: Feb 2014
  • Posts: 630
  • Total likes: 81
  • DansDeals.com Hat Tips 5
    • View Profile
You should probably avoid doing that or using that expression. GIYF.
Interesting, never knew the origin of it

Offline ExGingi

  • Dansdeals Lifetime 10K Presidential Platinum Elite
  • *******
  • Join Date: Nov 2015
  • Posts: 17686
  • Total likes: 7942
  • DansDeals.com Hat Tips 19
    • View Profile
  • Location: 770
  • Programs: בשורת הגאולה. From Exile to Redemption. GIYF. AAdvantage Executive PlatinumŽ
Interesting, never knew the origin of it
I believe I brought this up somewhere around DDF before. Leave it for @TimT to find.
I've been waiting over 5 years with bated breath for someone to say that!
-- Dan

Offline ben89

  • Dansdeals Presidential Platinum Elite
  • ********
  • Join Date: Jul 2015
  • Posts: 2858
  • Total likes: 199
  • DansDeals.com Hat Tips 142
    • View Profile
You should probably avoid doing that or using that expression. GIYF.
here we go again with the rabbi paskening

Online aygart

  • Dansdeals Lifetime 10K Presidential Platinum Elite
  • *******
  • Join Date: May 2008
  • Posts: 18404
  • Total likes: 14580
  • DansDeals.com Hat Tips 14
    • View Profile
    • Lower Watt Energy Brokers
  • Programs: www.lowerwatt.com
I believe I brought this up somewhere around DDF before. Leave it for @TimT to find.
As did I numerous times. In general anything having to do with making something the shape of a cross would lead me to guess at those origins.
Feelings don't care about your facts

Offline ExGingi

  • Dansdeals Lifetime 10K Presidential Platinum Elite
  • *******
  • Join Date: Nov 2015
  • Posts: 17686
  • Total likes: 7942
  • DansDeals.com Hat Tips 19
    • View Profile
  • Location: 770
  • Programs: בשורת הגאולה. From Exile to Redemption. GIYF. AAdvantage Executive PlatinumŽ
here we go again with the rabbi paskening
Do your Rabbis usually use the word probably when rendering a psak? Mine don't! I am not a Rabbi (and anyone who tried calling me that in person knows how I respond to that) and definitely don't issue piskei dinim or attempted to do so.
I've been waiting over 5 years with bated breath for someone to say that!
-- Dan

Offline ben89

  • Dansdeals Presidential Platinum Elite
  • ********
  • Join Date: Jul 2015
  • Posts: 2858
  • Total likes: 199
  • DansDeals.com Hat Tips 142
    • View Profile
Do your Rabbis usually use the word probably when rendering a psak? Mine don't! I am not a Rabbi (and anyone who tried calling me that in person knows how I respond to that) and definitely don't issue piskei dinim or attempted to do so.
im just saying that your halachos from 770 and other people in the world are very ymmv