Author Topic: HOT!! 36 boxes of Kleenex for $12.06  (Read 38070 times)

Offline hvaces42

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Re: HOT!! 36 boxes of Kleenex for $12.06
« Reply #120 on: July 16, 2017, 01:55:46 AM »
They want me to return 51 boxes. Im just gonna dispute charges.
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Offline myi

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Re: HOT!! 36 boxes of Kleenex for $12.06
« Reply #121 on: July 16, 2017, 03:36:56 AM »
They want me to return 51 boxes. Im just gonna dispute charges.
Or make another phone call or two and I'm positive you will be able to get a different answer, vs fighting the charge.
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Online motec bb

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Re: HOT!! 36 boxes of Kleenex for $12.06
« Reply #122 on: July 16, 2017, 03:50:19 AM »
Ive chatted a few times now with no results. Is calling better?

Offline Cappy

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Re: HOT!! 36 boxes of Kleenex for $12.06
« Reply #123 on: July 16, 2017, 04:32:37 AM »
Ive chatted a few times now with no results. Is calling better?

Had no luck on chat.

Called in and resolved issue within 2 minutes without a fuss.

Offline davidmal

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Re: HOT!! 36 boxes of Kleenex for $12.06
« Reply #124 on: July 16, 2017, 08:46:29 AM »
They want me to return 51 boxes. Im just gonna dispute charges.
Read my comment.
-DMC
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Online joe1234

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Re: HOT!! 36 boxes of Kleenex for $12.06
« Reply #125 on: July 16, 2017, 09:09:19 AM »
Walmart is really making issues out of tissues!!

Offline Jerseysteve

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Re: HOT!! 36 boxes of Kleenex for $12.06
« Reply #126 on: July 16, 2017, 09:10:58 AM »
Ive chatted a few times now with no results. Is calling better?
I called and it did not help me.
I also requested email of chat which never came.

Offline gingyguy

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Re: HOT!! 36 boxes of Kleenex for $12.06
« Reply #127 on: July 16, 2017, 10:03:27 AM »
chatted for 3 minutes got full refund and $10 GC

Hello ****,
We're processing a refund for the items shown below, and we sincerely apologize for any inconvenience. We don't expect the items to be returned, but we've included a free return shipping label below in case you're able to send them back.
Please take a moment to review the details of your refund below.
If you have any questions, please visit our Help Center. Please do not reply to this email. This mailbox is unmonitored.
-Your Walmart Customer Care Team
« Last Edit: July 16, 2017, 11:49:29 AM by gingyguy »
May you slide down the banister of happiness & get many splinters of success up your career.

Offline hvaces42

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Re: HOT!! 36 boxes of Kleenex for $12.06
« Reply #128 on: July 16, 2017, 10:13:14 AM »
Chatted for a half hour. They insist on return.
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Offline shneur99

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Re: HOT!! 36 boxes of Kleenex for $12.06
« Reply #129 on: July 16, 2017, 10:17:55 AM »
Did anyone email Walmart CEO?

Offline hvaces42

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Re: HOT!! 36 boxes of Kleenex for $12.06
« Reply #130 on: July 16, 2017, 10:25:40 AM »
Did anyone email Walmart CEO?
Do you think he cares. They lost the war with Amazon based on this one mess up.
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Offline hvaces42

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Re: HOT!! 36 boxes of Kleenex for $12.06
« Reply #131 on: July 16, 2017, 12:13:01 PM »
Chatted for a half hour. They insist on return.
And they sent rmauls with return agreements for various different box numbers other than the number of cases that i ordered. This is one cluster...
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Online joe1234

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Re: HOT!! 36 boxes of Kleenex for $12.06
« Reply #132 on: July 16, 2017, 01:32:51 PM »
And they sent rmauls with return agreements for various different box numbers other than the number of cases that i ordered. This is one cluster...
Originally they sent me return agreements as well in order to start processing a refund... I told them that amazon is way better and would never do this... did they get mad... but I called and worked it out in 2 minutes with a CS who apparently had brains...

Offline Jerseysteve

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Re: HOT!! 36 boxes of Kleenex for $12.06
« Reply #133 on: July 16, 2017, 02:19:50 PM »
Originally they sent me return agreements as well in order to start processing a refund... I told them that amazon is way better and would never do this... did they get mad... but I called and worked it out in 2 minutes with a CS who apparently had brains...
I tried again - much nicer person but claims can do nothing as over a certain pricepoint it must be sent back

Offline ben89

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Re: HOT!! 36 boxes of Kleenex for $12.06
« Reply #134 on: July 16, 2017, 02:56:30 PM »
Had no issues last night on chat. Refunded me 1-2-3

Offline Work-for-ur-muny

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Re: HOT!! 36 boxes of Kleenex for $12.06
« Reply #135 on: July 16, 2017, 05:11:53 PM »
Excerpt from my chat with Walmart (see what I wrote toward the end):
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Kevin G.: We'll send you a return prepaid label so you can send the items you received and we'll process a refund for you that will be posted back to your payment method within 5 business days.
 ***** ******: No waaaaay am I gonna be busy chasing delivery trucks!!!! You will be issuing a full refund, and if I happen to find a Fedex truck I'd be glad to be sending it back. But I'm not gonna be wasting my time due to Walmart's errors!
 Kevin G.: Don't worry, let me check with my supervisor to see what options do we have to assist you. Just a moment please.
 Kevin G.: Thank you for holding. I was checking with my supervisor and we'll process a refund for you in the amount of $ 44.28 that will be posted back to your payment method within 5 business days. You don't need to return the items.
 ***** ******: Thanks! And please relay to the sales department that they should continue to make such errors, only they should be honored in the future.

Thanks!
 Kevin G.: No problem. I'll submit your feedback to the correct department so they can be aware of it. Please let me know if you have any other questions or concerns.
 ***** ******: No thanks.

Offline myi

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Re: HOT!! 36 boxes of Kleenex for $12.06
« Reply #136 on: July 16, 2017, 07:55:41 PM »
Excerpt from my chat with Walmart (see what I wrote toward the end):
Wow, you play no jokes with them!
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Offline JACKBLUE

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Re: HOT!! 36 boxes of Kleenex for $12.06
« Reply #137 on: July 16, 2017, 07:58:05 PM »
Excerpt from my chat with Walmart (see what I wrote toward the end):
LOL

Offline talmid chuchem

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Re: HOT!! 36 boxes of Kleenex for $12.06
« Reply #138 on: July 16, 2017, 08:46:49 PM »
Got refunded in a few minutes via chat, $10*3 for $10.25*3 order. $0.25 per box, that's cheap

Offline davidmal

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Re: HOT!! 36 boxes of Kleenex for $12.06
« Reply #139 on: July 16, 2017, 09:08:30 PM »
Walmart is really making issues out of tissues!!
Walmart stop maybe grab a tissue and wipe your eyes.
-DMC
"Life moves pretty fast. If you don't stop and look around once in a while, you could miss it ~Ferris Bueller"