Author Topic: HOT!! 36 boxes of Kleenex for $12.06  (Read 7499 times)

Offline joe1234

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Re: HOT!! 36 boxes of Kleenex for $12.06
« Reply #75 on: July 13, 2017, 04:11:52 PM »
DO not call! just use chat!

 http://help.walmart.com/app/chat/chat_landing                       

On my Phone call - they said I have to return it
but they refunded everything already
& on the chat they confirmed it.
I chatted and was told I need to return  >:(
And they emailed me that they can only process a refund if I accept a return agreement in a link...
How crazy is that??
« Last Edit: July 13, 2017, 04:16:18 PM by joe1234 »
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Re: HOT!! 36 boxes of Kleenex for $12.06
« Reply #76 on: July 13, 2017, 04:22:00 PM »
I chatted and was told I need to return  >:(
I would chat again.
 Tell them on a mistake which you guys made I have to go and ship back the items, they made a mistake and they should pay for it, not you.
 
 I would not let that happen.. fight until you get them.
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Offline joe1234

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Re: HOT!! 36 boxes of Kleenex for $12.06
« Reply #77 on: July 13, 2017, 04:24:22 PM »
I would chat again.
 Tell them on a mistake which you guys made I have to go and ship back the items, they made a mistake and they should pay for it, not you.
 
 I would not let that happen.. fight until you get them.
I'm on call now waiting for a supervisor... their CS is not normal...what a way to fight with amazon..
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Re: HOT!! 36 boxes of Kleenex for $12.06
« Reply #78 on: July 13, 2017, 04:35:12 PM »
I'm on call now waiting for a supervisor... their CS is not normal...what a way to fight with amazon..
this is amazon or walmart you had this with?
Don't try to be someone else , be who you are because everyone else is taken.

Offline joe1234

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Re: HOT!! 36 boxes of Kleenex for $12.06
« Reply #79 on: July 13, 2017, 04:39:48 PM »
this is amazon or walmart you had this with?
walmart... finally got fully refunded without having to return the tissues after phone call with supervisor!
From amazon I already received 4/10 cases...
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Offline yaakovl

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Re: HOT!! 36 boxes of Kleenex for $12.06
« Reply #80 on: July 13, 2017, 04:41:32 PM »
Hello yaakov,

We're processing a refund for the items shown below, and we sincerely apologize for any inconvenience. We don't expect the items to be returned, but we've included a free return shipping label below in case you're able to send them back.

Offline joe1234

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Re: HOT!! 36 boxes of Kleenex for $12.06
« Reply #81 on: July 13, 2017, 04:44:31 PM »
Hello yaakov,

We're processing a refund for the items shown below, and we sincerely apologize for any inconvenience. We don't expect the items to be returned, but we've included a free return shipping label below in case you're able to send them back.
That's what I got in the end too...
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Offline Mountain Man

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Re: HOT!! 36 boxes of Kleenex for $12.06
« Reply #82 on: July 13, 2017, 04:51:46 PM »
And I thought this one might actually be legit because the price at $12 was a great deal but not an obvious price mistake. These are smaller boxes and IIRC I've seen a similar price at staples a few years ago.
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Offline JoeyShmoe

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Re: HOT!! 36 boxes of Kleenex for $12.06
« Reply #83 on: July 13, 2017, 05:01:11 PM »
I'm in middle of chatting, as of now they still need me to return the items, I requested a supervisor...

ETA: Chatted with a higher level CS and got a refund without having to return
« Last Edit: July 13, 2017, 05:21:36 PM by JoeyShmoe »
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Offline yaakovl

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Re: HOT!! 36 boxes of Kleenex for $12.06
« Reply #84 on: July 13, 2017, 05:14:31 PM »
Hello yaakov,

We're processing a refund for the items shown below, and we sincerely apologize for any inconvenience. We don't expect the items to be returned, but we've included a free return shipping label below in case you're able to send them back.

update: I asked to credit my account so I can purchase the item from one of their sellers at a higher cost. As they couldn't do that they sent me a 25 dollar e gift card

Offline ttn

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Re: HOT!! 36 boxes of Kleenex for $12.06
« Reply #85 on: July 13, 2017, 06:26:34 PM »
I ordered 3 boxes  when it was 12 dollars each and spent 20 minutes on the phone till they refunded me without making me return it. I was trying to explain how  it was their mistake and all I'm asking for  is not to have to deal with the Hassel of returning 3 boxes of tissues. Not sure why they make a big deal about 3 boxes of tissues, the return shipping would cost them more than letting me keep it. Terrible customer service !

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Re: HOT!! 36 boxes of Kleenex for $12.06
« Reply #86 on: July 13, 2017, 06:33:07 PM »
I ordered 3 boxes  when it was 12 dollars each and spent 20 minutes on the phone till they refunded me without making me return it. I was trying to explain how  it was their mistake and all I'm asking for  is not to have to deal with the Hassel of returning 3 boxes of tissues. Not sure why they make a big deal about 3 boxes of tissues, the return shipping would cost them more than letting me keep it. Terrible customer service !
You go explain to them that the shipping is probably more then the tissues, for them they just click a button and have a shipping label processed for you.
 Why start offering refunds when they can play it simple with telling you to return it.
 But once you came along with your sob story, you sound a bit convincing and they rethink there answer, with the grumpy tone they say hold on a minute and let me see what I can do for you! ;)
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Offline shneur99

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Re: HOT!! 36 boxes of Kleenex for $12.06
« Reply #87 on: July 13, 2017, 06:49:02 PM »
I just can't understand the chutzpah of how the claim the quantity of 36 is a wrong description and so they just sent 1. And if you want a refund please return the item to the store.

Offline sddd

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Re: HOT!! 36 boxes of Kleenex for $12.06
« Reply #88 on: July 13, 2017, 07:01:21 PM »
made me return :(

Offline rxmoss

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Re: HOT!! 36 boxes of Kleenex for $12.06
« Reply #89 on: July 13, 2017, 07:45:16 PM »
" Pablo P: I can refund the %5 of your order, which would be $3.60, that's what it means "

They would allow me to keep what I got and they'll give me a 5% refund.

They are smoking crack over there.