Rubbermaid Step-On Trash Can, Gray, 8.3 gallon - $8.84

[bb1836]

https://www.amazon.com/dp/B000ARU3R8/?tag=cl03f-20&smid=ATVPDKIKX0DER

Usually ships within 1 to 2 months.

[davidmal]

Usually ships within 1 to 2 months.

just in time for passover

[shikes25]

Hello,

Due to a lack of availability, we will not be able to obtain the following item(s) from your order:

  "Rubbermaid Step-On Trash Can Wastebasket, Gray, 8.3 -gallon (FG284187CYLND)"

We've canceled the item(s) and apologize for the inconvenience. If you see a charge for the canceled item, we will refund you within 1-2 business days.

If you are still interested in purchasing this item, it may be available from other sellers.  Please visit the detail page for this item below:

  http://www.amazon.com/dp/B000ARU3R8

If you took advantage of a promotional offer when placing this order, this cancellation may affect your order's eligibility for that offer. If this is the case, please contact customer service:

http://www.amazon.com/contact-us?ref=fxm_em_2_4

[bb1836]

Chat and get credit

[Dr.Dan]

Chat and get credit

What do you tell them to get credit on all these cancelled orders?

[shikes25]

Chat and get credit

Hello,

I'm sorry to know your order was canceled due to limited availability.

Your satisfaction is very important to me. Considering the circumstances, I have the following option to take care of this for you:

I'd request you to please place a new order for a similar item with the fastest shipping and let us know the order number. We'll waive off or refund the shipping charges from that order and we will also issue a 20% refund on that order.

Please make sure that the item is either "Shipped and Sold by Amazon.com" or labeled as "Fulfilled by Amazon.com.

If you've any further concern, please let us know. We here at Amazon customer service continuously strive to assist the customers in each and every way.

Again, I can completely understand how frustrating and annoying the situation can be when something like this happens but believe us it was never our intention.

We value your business and we look forward to seeing you again soon.

[YY]

I received delivery on this today, so not all orders cancelled

[shikes25]

What do you tell them to get credit on all these cancelled orders?

Again, I'm so sorry to hear that your order was cancelled.

Since we don't currently have anything that's similar to the item on the order, and to help make up for the disappointment, I've issued a $15.00 promotional certificate to your Amazon.com account, which will automatically apply the next time you order an eligible item sold and shipped by Amazon.com. The promotional certificate doesn't apply to items offered by other sellers on the Amazon.com website and won't cover the purchase of gift cards, sales tax, gift wrap, or additional shipping costs.

Your promotional balance doesn't appear in Your Account, but will always display at checkout when you place an order through the Shopping Cart for an eligible item shipped and sold by Amazon.

If you place a 1-Click order for eligible Kindle books or other digital products sold by Amazon Digital Services, the promotional funds will apply to your order automatically before another payment method is charged.

[Dr.Dan]

Sorry I guess I should clarify my question.

What did YOU write in a message to Amazon that resulted in you receiving credit? I am less interested in their response to you.

-Thank you

[bb1836]

Sorry I guess I should clarify my question.

What did YOU write in a message to Amazon that resulted in you receiving credit? I am less interested in their response to you.

-Thank you

is there anything Amazon can offer me for my troubles, blah blah blah. when they give you $5, ask for $10. usually works

[stooges44]

Again, I'm so sorry to hear that your order was cancelled.

Your promotional balance doesn't appear in Your Account, but will always display at checkout when you place an order through the Shopping Cart for an eligible item shipped and sold by Amazon.

Off topic, but this always seemed strange to me, why do they hide it?

[shikes25]

Sorry I guess I should clarify my question.

What did YOU write in a message to Amazon that resulted in you receiving credit? I am less interested in their response to you.

-Thank you

I ask what they can do to make the situation better... they offered me a different product for 19.99 (discounted from 49.98), i said was looking to stay at the same price, can they offer me any credit instead.. and they did. they usually are very accommodating.

[Dr.Dan]

Thank you for the suggestions .