Poll

Title

Nightmare On Iberia Airlines: Kids Forced Off Plane In Spain
36 (60%)
The Kids In Spain Are Left Off The Plane: A Nightmare With Iberia Airlines
24 (40%)

Total Members Voted: 60

Author Topic: Has This Ever Happened To You With IBeria Airlines-Minors Bumped?  (Read 15121 times)

Offline ilherman

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Re: Has This Ever Happened To You With IBeria Airlines-Minors Bumped?
« Reply #45 on: August 27, 2017, 01:25:02 PM »
Not sure why the bags would not go all the way through. You are saying that even if they would have taken their original flight they would have to recheck bags?

Have you reached out to dan?
You can say what you think when you think what you say.

Offline LeeAddi

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Re: Has This Ever Happened To You With IBeria Airlines-Minors Bumped?
« Reply #46 on: August 27, 2017, 01:36:12 PM »
Not sure why the bags would not go all the way through. You are saying that even if they would have taken their original flight they would have to recheck bags?

Have you reached out to dan?
Their bags should not have been taken off.
Yes I reached out to Dan waiting to hear back

Offline aygart

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Re: Has This Ever Happened To You With IBeria Airlines-Minors Bumped?
« Reply #47 on: August 27, 2017, 01:50:28 PM »
Their bags should not have been taken off.
Yes I reached out to Dan waiting to hear back
I guess between AC and his wife's bday he is a bit preoccupied.
You have the right to remain silent. Anything you say can and will be used to start a religious discussion.

Offline ExGingi

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Re: Has This Ever Happened To You With IBeria Airlines-Minors Bumped?
« Reply #48 on: August 27, 2017, 02:08:07 PM »
The first 3 digits of the ticket is 001

I am still not sure if the first flight was an AA aircraft or an IB aircraft.

Yes there was an adult at check-in in Miami- my parents.  I really do not understand why they were not checked through.  They ended up receiving a receipt from Iberia airlines in Madrid stating that Iberia was holding their luggage and they would put it on  the new flight.

So they had an AA ticket, and they flew on an IB aircraft.

Check-in agent at MIA did a bad job by not checking bags all the way through (this is especially true being that it was only a 3 hour layover) and issuing continuing boarding passes. No idea why your parents (probably inexperienced in travel) didn't ask to be checked in all the way to TLV. But based on these details, it does shift some of the blame to the check-in process at MIA, and makes the airline's story about being the last ones to check in quite credible, as outrageous as that might sound. However, good judgement should have been used here, given that these were minors, and they should not have been bumped. The big culprit here IMHO is the check-in agent at MIA.

Offline Dan

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Re: Has This Ever Happened To You With IBeria Airlines-Minors Bumped?
« Reply #49 on: August 27, 2017, 02:18:39 PM »
Yes I reached out to Dan waiting to hear back
Don't see any email.
Save your time, I don't answer PM. Post it in the forum and a dedicated DDF'er will get back to you as soon as possible.

Offline LeeAddi

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Re: Has This Ever Happened To You With IBeria Airlines-Minors Bumped?
« Reply #50 on: August 27, 2017, 02:43:08 PM »
So they had an AA ticket, and they flew on an IB aircraft.

Check-in agent at MIA did a bad job by not checking bags all the way through (this is especially true being that it was only a 3 hour layover) and issuing continuing boarding passes. No idea why your parents (probably inexperienced in travel) didn't ask to be checked in all the way to TLV. But based on these details, it does shift some of the blame to the check-in process at MIA, and makes the airline's story about being the last ones to check in quite credible, as outrageous as that might sound. However, good judgement should have been used here, given that these were minors, and they should not have been bumped. The big culprit here IMHO is the check-in agent at MIA.
My parents did ask for a boarding pass for the second flight but were told that it can only be issued when they arrive in Madrid

Offline JACKBLUE

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Offline shimino1

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Re: Has This Ever Happened To You With IBeria Airlines-Minors Bumped?
« Reply #52 on: August 27, 2017, 02:50:07 PM »
Sounds like the guy who sold them the tickets made the flights under two PNR's and never told them. In that case the airline is correct by saying they were the last to check in etc'. Even if that is true, they should have used some common sense and I don't think the outcome is justified.

Offline ExGingi

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Re: Has This Ever Happened To You With IBeria Airlines-Minors Bumped?
« Reply #53 on: August 27, 2017, 02:50:46 PM »
My parents did ask for a boarding pass for the second flight but were told that it can only be issued when they arrive in Madrid
And what about bags? Did they ask for the bags to be checked all the way through? What do the luggage tags say?

Offline LeeAddi

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Re: Has This Ever Happened To You With IBeria Airlines-Minors Bumped?
« Reply #54 on: August 27, 2017, 03:06:23 PM »
you're missing a s
It's dan@dansdeals.com
:-[Oops my mistake.  Just resent

Offline shimino1

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Re: Has This Ever Happened To You With IBeria Airlines-Minors Bumped?
« Reply #55 on: August 27, 2017, 03:11:22 PM »
Very fishy not to receive boarding passes and not have your bags sent through unless it is a different PNR.

Offline LeeAddi

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Re: Has This Ever Happened To You With IBeria Airlines-Minors Bumped?
« Reply #56 on: August 27, 2017, 03:19:51 PM »
And what about bags? Did they ask for the bags to be checked all the way through? What do the luggage tags say?
Yes the bags were checked through

Offline aygart

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Re: Has This Ever Happened To You With IBeria Airlines-Minors Bumped?
« Reply #57 on: August 27, 2017, 03:21:12 PM »
Yes the bags were checked through
How could the bags be checked through onto a flight they were not checked in to?
You have the right to remain silent. Anything you say can and will be used to start a religious discussion.

Offline LeeAddi

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Re: Has This Ever Happened To You With IBeria Airlines-Minors Bumped?
« Reply #58 on: August 27, 2017, 03:31:57 PM »
How could the bags be checked through onto a flight they were not checked in to?
You are correct.  I was confused.  The bags were supposed to be checked through but it was not done for them.

Offline shimino1

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Re: Has This Ever Happened To You With IBeria Airlines-Minors Bumped?
« Reply #59 on: August 27, 2017, 03:37:19 PM »
Can you check if you have one ticket number for both flights or two different ticket numbers? This is sounding more and more like a case of two PNR's (two different tickets).