I tried emailing and got the standard reply that they will get back to me. That was in Feb, March and April. I have a feeling that there is more here than meets the eye. I have a few cards that I count on the gift registry to justify the expese of the cards. Is there a plan B if I don't want to spend on drinks, luggage, etc on United? I need to spend about $800 a year for the cards I have. Thanks.