Author Topic: Booking El Al with Qantas - master thread  (Read 2701 times)

Offline username

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Re: Booking El Al with Qantas - master thread
« Reply #15 on: September 27, 2017, 12:54:57 AM »
Called earlier, transferred around a bunch, said to call back after 7am SYD time.

Called now, rep said can't book LY with miles, I said you could, rep learned how to book LY with miles, said that was really eye opening, found the award space, and an hour later finally gets shot down trying to price it, "can't book LY North America-TLV."

Ugh.
You interested in flying, or just testing the system?
T h a n k s !

Offline Dan

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Re: Booking El Al with Qantas - master thread
« Reply #16 on: September 27, 2017, 01:02:56 AM »
You interested in flying, or just testing the system?
Both.
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Offline Dan

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Re: Booking El Al with Qantas - master thread
« Reply #17 on: September 27, 2017, 01:08:19 AM »
This is legit torture.
Never though I'd find an airline that makes BA's call center look good!
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Offline Dan

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Re: Booking El Al with Qantas - master thread
« Reply #18 on: September 27, 2017, 01:20:41 AM »
Seems like there's no way to talk to the brains of the operation.
The offshore reps have to chat with the frequent flyer department.

Maddening.
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Re: Booking El Al with Qantas - master thread
« Reply #19 on: September 27, 2017, 01:25:15 AM »
Seems like there's no way to talk to the brains of the operation.
The offshore reps have to chat with the frequent flyer department.

Maddening.
Need to ask Aussies how they do it...

Offline Dan

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Re: Booking El Al with Qantas - master thread
« Reply #20 on: September 27, 2017, 01:44:01 AM »
OK, one last HUCA and calling it quits.
I'd love to hear the story from anyone who was actually able to get NYC-TLV ticketed via QF.
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Re: Booking El Al with Qantas - master thread
« Reply #21 on: September 27, 2017, 01:47:37 AM »
if all this would be possible ,would that make quantas the best option for crediting oneworld  flights  if you want to accumulate points for Israel flights?

Offline Dan

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Re: Booking El Al with Qantas - master thread
« Reply #22 on: September 27, 2017, 01:56:30 AM »
This reservation agent insists that LY isn't a valid redemption partner, but she's transferring me to the frequent flyer department.
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Re: Booking El Al with Qantas - master thread
« Reply #23 on: September 27, 2017, 02:07:07 AM »
And punted back to reservations.
The QF frequent flyer rep says that only res agents can search for award space. Not our problem that they are incompetent. So sorry not sorry.

« Last Edit: September 27, 2017, 02:10:25 AM by Dan »
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Re: Booking El Al with Qantas - master thread
« Reply #24 on: September 27, 2017, 02:19:47 AM »
OMG
Got a competent rep...lets see what happens.
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Re: Booking El Al with Qantas - master thread
« Reply #25 on: September 27, 2017, 02:23:39 AM »
OK, I guess that's the trick to get someone competent.
If anyone actually has a confirmed booking please let me know.
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Re: Booking El Al with Qantas - master thread
« Reply #26 on: September 27, 2017, 02:45:02 AM »
OK, I guess that's the trick to get someone competent.
If anyone actually has a confirmed booking please let me know.
So what happened with your competent rep?
« Last Edit: September 27, 2017, 05:25:47 AM by Geshmak25 »
PUTPAC = PITA

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Re: Booking El Al with Qantas - master thread
« Reply #27 on: September 27, 2017, 03:13:03 AM »
OK, I guess that's the trick to get someone competent.
If anyone actually has a confirmed booking please let me know.

And??
like button= thanks. ;)            Feel free to PM me

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Re: Booking El Al with Qantas - master thread
« Reply #28 on: September 27, 2017, 06:15:59 AM »
So what happened with your competent rep?
Sounds like Dan was able to get the agent to book it, but it's not showing as ticketed yet. And he wants to hear of others were able to book through Qantas, and if it also took many HUCAs, and if it actually got ticketed, or ElAl checks the reservation and realizes they're not supposed to be able to book North America to TLV.

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Re: Booking El Al with Qantas - master thread
« Reply #29 on: September 27, 2017, 06:58:53 AM »
Sounds like Dan was able to get the agent to book it, but it's not showing as ticketed yet. And he wants to hear of others were able to book through Qantas, and if it also took many HUCAs, and if it actually got ticketed, or ElAl checks the reservation and realizes they're not supposed to be able to book North America to TLV.
Or maybe he was just simply not yet ready to book... ::)