Author Topic: Booking El Al with Qantas - master thread  (Read 9596 times)

Offline ADG

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Re: Booking El Al with Qantas - master thread
« Reply #90 on: October 25, 2017, 05:23:51 PM »
LY's webiste?

You mean if there is award availability?

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Re: Booking El Al with Qantas - master thread
« Reply #91 on: October 25, 2017, 06:26:22 PM »
You mean if there is award availability?
Yes

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Re: Booking El Al with Qantas - master thread
« Reply #92 on: October 29, 2017, 02:04:23 PM »
After some trial and error the last week and actually booking some elal tickets with qf points, I can give a few pointers. 1, avoid the cape town call center at all costs, even when it seems like they can help they just end up botching things up, [huca wonít work too much, during daytime hours in the us they sometimes only have 5 reps there], the key is to speak to the Australian  call center which is open from 7am to 7pm [Australian EST], however when calling from the us even during those hours you stand a high chance of getting routed there [you can hear on their accent, or ask them straight out], the trick is to call during abovementioned open hours, select option 2 to speak to the ff team [they only operate down under], tell them you want to make a point booking and theyíll transfer you to the down under reservation call center. All the reps I spoke to in that call center found the elal seats straight away and had no problem building a reservation, taxes were $9 outbound $45 the return leg. You have to make sure they waive the booking fee since it canít be booked online. Changes are 5k, cancellations 6k, no fee within the first 24 hours.

Availability seemed to correspond more or less to elal.com, some coach seats actually being available by the seats which didnít show on elal.com, but on the whole it was identical, business seemed to be a bit less. On all occasions ticketing didnít occur straight away, once I rang the next day and they issued it on the spot, sometimes I had to ring twice and was done within a few hours. be aware that when booking foe someone else things can get a bit tiresome with their security questions, [how are you related, are you authorized ? of course itís my points !!]. So itís actually quite simple to get the actual booking done if you follow the above procedure, you just got to stand on top of them to get it issued [make sure you have something to pass the time while you wait on hold]. Good luck.

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Re: Booking El Al with Qantas - master thread
« Reply #93 on: October 29, 2017, 02:18:01 PM »
Good stuff, thanks.
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Re: Booking El Al with Qantas - master thread
« Reply #94 on: October 29, 2017, 02:19:12 PM »
After some trial and error the last week and actually booking some elal tickets with qf points, I can give a few pointers. 1, avoid the cape town call center at all costs, even when it seems like they can help they just end up botching things up, [huca wonít work too much, during daytime hours in the us they sometimes only have 5 reps there], the key is to speak to the Australian  call center which is open from 7am to 7pm [Australian EST], however when calling from the us even during those hours you stand a high chance of getting routed there [you can hear on their accent, or ask them straight out], the trick is to call during abovementioned open hours, select option 2 to speak to the ff team [they only operate down under], tell them you want to make a point booking and theyíll transfer you to the down under reservation call center. All the reps I spoke to in that call center found the elal seats straight away and had no problem building a reservation, taxes were $9 outbound $45 the return leg. You have to make sure they waive the booking fee since it canít be booked online. Changes are 5k, cancellations 6k, no fee within the first 24 hours.

Availability seemed to correspond more or less to elal.com, some coach seats actually being available by the seats which didnít show on elal.com, but on the whole it was identical, business seemed to be a bit less. On all occasions ticketing didnít occur straight away, once I rang the next day and they issued it on the spot, sometimes I had to ring twice and was done within a few hours. be aware that when booking foe someone else things can get a bit tiresome with their security questions, [how are you related, are you authorized ? of course itís my points !!]. So itís actually quite simple to get the actual booking done if you follow the above procedure, you just got to stand on top of them to get it issued [make sure you have something to pass the time while you wait on hold]. Good luck.
This is for NYC or Europe/Australia?
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Offline Dan

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Re: Booking El Al with Qantas - master thread
« Reply #95 on: October 29, 2017, 02:28:22 PM »
After some trial and error the last week and actually booking some elal tickets with qf points, I can give a few pointers. 1, avoid the cape town call center at all costs, even when it seems like they can help they just end up botching things up, [huca wonít work too much, during daytime hours in the us they sometimes only have 5 reps there], the key is to speak to the Australian  call center which is open from 7am to 7pm [Australian EST], however when calling from the us even during those hours you stand a high chance of getting routed there [you can hear on their accent, or ask them straight out], the trick is to call during abovementioned open hours, select option 2 to speak to the ff team [they only operate down under], tell them you want to make a point booking and theyíll transfer you to the down under reservation call center. All the reps I spoke to in that call center found the elal seats straight away and had no problem building a reservation, taxes were $9 outbound $45 the return leg. You have to make sure they waive the booking fee since it canít be booked online. Changes are 5k, cancellations 6k, no fee within the first 24 hours.

Availability seemed to correspond more or less to elal.com, some coach seats actually being available by the seats which didnít show on elal.com, but on the whole it was identical, business seemed to be a bit less. On all occasions ticketing didnít occur straight away, once I rang the next day and they issued it on the spot, sometimes I had to ring twice and was done within a few hours. be aware that when booking foe someone else things can get a bit tiresome with their security questions, [how are you related, are you authorized ? of course itís my points !!]. So itís actually quite simple to get the actual booking done if you follow the above procedure, you just got to stand on top of them to get it issued [make sure you have something to pass the time while you wait on hold]. Good luck.

Impossible. Once Dan posted his booking method it should have been killed within days.
Save your time, I don't answer PM. Post it in the forum and a dedicated DDF'er will get back to you as soon as possible.

Offline Dan

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Re: Booking El Al with Qantas - master thread
« Reply #96 on: October 29, 2017, 02:28:40 PM »
This is for NYC or Europe/Australia?
Obviously NA-TLV.
Save your time, I don't answer PM. Post it in the forum and a dedicated DDF'er will get back to you as soon as possible.

Offline Dan

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Re: Booking El Al with Qantas - master thread
« Reply #97 on: October 29, 2017, 02:30:00 PM »
After some trial and error the last week and actually booking some elal tickets with qf points, I can give a few pointers. 1, avoid the cape town call center at all costs, even when it seems like they can help they just end up botching things up, [huca wonít work too much, during daytime hours in the us they sometimes only have 5 reps there], the key is to speak to the Australian  call center which is open from 7am to 7pm [Australian EST], however when calling from the us even during those hours you stand a high chance of getting routed there [you can hear on their accent, or ask them straight out], the trick is to call during abovementioned open hours, select option 2 to speak to the ff team [they only operate down under], tell them you want to make a point booking and theyíll transfer you to the down under reservation call center. All the reps I spoke to in that call center found the elal seats straight away and had no problem building a reservation, taxes were $9 outbound $45 the return leg. You have to make sure they waive the booking fee since it canít be booked online. Changes are 5k, cancellations 6k, no fee within the first 24 hours.

Availability seemed to correspond more or less to elal.com, some coach seats actually being available by the seats which didnít show on elal.com, but on the whole it was identical, business seemed to be a bit less. On all occasions ticketing didnít occur straight away, once I rang the next day and they issued it on the spot, sometimes I had to ring twice and was done within a few hours. be aware that when booking foe someone else things can get a bit tiresome with their security questions, [how are you related, are you authorized ? of course itís my points !!]. So itís actually quite simple to get the actual booking done if you follow the above procedure, you just got to stand on top of them to get it issued [make sure you have something to pass the time while you wait on hold]. Good luck.

On a more serious note, good to see my trial and error method worked perfectly!

This reservation agent insists that LY isn't a valid redemption partner, but she's transferring me to the frequent flyer department.
And punted back to reservations.
The QF frequent flyer rep says that only res agents can search for award space. Not our problem that they are incompetent. So sorry not sorry.


OMG
Got a competent rep...lets see what happens.
OK, I guess that's the trick to get someone competent.
If anyone actually has a confirmed booking please let me know.
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Offline bmw

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Re: Booking El Al with Qantas - master thread
« Reply #98 on: October 29, 2017, 04:00:58 PM »
its no glitch, so no reason it should be killed. if anything eventually they should load them online. there is a chance that surcharges might come with as is the case on some other routes available online. the opening of these seats is probaly has to do with the enhancement of the qantas elal relationship [on bibis recent visit down under] which also lead to business and first elal seats becoming available for qantas ff members

Offline EJB

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Re: Booking El Al with Qantas - master thread
« Reply #99 on: October 29, 2017, 04:22:39 PM »
its no glitch, so no reason it should be killed. if anything eventually they should load them online. there is a chance that surcharges might come with as is the case on some other routes available online. the opening of these seats is probaly has to do with the enhancement of the qantas elal relationship [on bibis recent visit down under] which also lead to business and first elal seats becoming available for qantas ff members

But if more ppl redeem they may raise redemption price.

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Re: Booking El Al with Qantas - master thread
« Reply #100 on: October 29, 2017, 04:26:33 PM »
But if more ppl redeem they may raise redemption price.

It's tied to their partner award chart, so they would have to raise for all partners as a whole unless they were to fundamentally alter the program by adding a separate chart for El Al.

Offline EJB

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Re: Booking El Al with Qantas - master thread
« Reply #101 on: October 29, 2017, 04:27:01 PM »
It's tied to their partner award chart, so they would have to raise for all partners as a whole unless they were to fundamentally alter the program by adding a separate chart for El Al.
Easy enough to do. Especially for non alliance partners.

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Re: Booking El Al with Qantas - master thread
« Reply #102 on: October 29, 2017, 07:03:33 PM »
It's tied to their partner award chart, so they would have to raise for all partners as a whole unless they were to fundamentally alter the program by adding a separate chart for El Al.
Like SQ does with VX.

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Re: Booking El Al with Qantas - master thread
« Reply #103 on: November 13, 2017, 09:43:37 AM »
Whatís the rate from NYC to TLV RT ?

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Re: Booking El Al with Qantas - master thread
« Reply #104 on: November 13, 2017, 10:12:27 AM »
Whatís the rate from NYC to TLV RT ?
Helps when you post class