Topic Wiki

Chase Recon #1: 1-888-270-2127 or 1-888-245-0625 (no longer in service) 1-800-527-7419[Mon-Fri 7:00AM-10:00PM Sat 8:00AM-5:00PM Sun 9:00AM-5:00PM ET]
Chase Recon #2: 1-888-609-7805 [Mon-Fri 8:00AM-5:00 PM ET]
Chase Business Recon #: 1-800-453-9719 [Mon-Fri 8:00AM-5:00PM ET]

Chase Fraud # 1: 1-877-470-9042  [Mon-Fri 8:00AM-8:00PM ET]
Chase Fraud # 2: 1-800-278-8830
(If you have a fraud alert on your account, recon will instantly transfer you here for verification, so you might as well call directly)

To fax in verification documents:
#1: 888-643-9624
#2: 888-643-9628

Chase CS #: 1-800-432-3117

To know whether your application is pending or declined:
Call CS 1-888-338-2586 or 1-800-432-3117 and press # or 1. (If it's asking for your full 16 digits account number, it's 1. If it's asking for only your last 4 digits, it's #)
Press 3, then 1, then key in your SSN.
If you hear:
This application is being reviewed. You will be notified in writing of our decision, in approximately 2 weeks
It's pending.
If you hear:
This application is being reviewed. You will be notified in writing, within 7 to 10 business days, of our decision
It's been declined.

No matter what the status of your app is or what the page said after you hit submit or what Chase emailed you, etc... CALL TODAY! Any "pending" issues can either be addressed once you get your letter in the mail in 2 weeks, or you can JUST CALL TODAY!
And if at first you don't succeed HUCA, HUCA, HUCA etc. If they tell you there's a max of 2 cards per 30 days, HUCA!

Random: see this great article about negotiating tactics with Customer Service Reps.
« Last edited by Cappy on December 08, 2016, 02:27:13 PM »

Author Topic: Chase Reconsideration  (Read 915548 times)

Online mmgfarb

  • Dansdeals Lifetime Presidential Platinum Elite
  • *********
  • Join Date: Dec 2015
  • Posts: 5162
  • Total likes: 198
  • DansDeals.com Hat Tips 3
    • View Profile
Re: Chase Reconsideration
« Reply #11580 on: September 06, 2017, 01:57:09 AM »
I called for CSP and recieved the 30 day message from the agent, would that imply accepted just like the BIz?
Most likely.
"JS [is] a fetid cesspool of unvarnished linguistic manure, with lots of useless drivel and post-padding." -Moishebatchy

Offline Sam Finkelstein

  • Dansdeals Lifetime Platinum Elite
  • *******
  • Join Date: Feb 2015
  • Posts: 1451
  • Total likes: 12
  • DansDeals.com Hat Tips 0
    • View Profile
  • Location: New York, NY
Re: Chase Reconsideration
« Reply #11581 on: September 07, 2017, 01:42:37 PM »
Got declined from CSP due to 5/24 rule. I'm CPC but the guy wouldn't hear of it.

HUCA?
Formula for success: rise early, work hard, strike oil. J. Paul Getty

Online mmgfarb

  • Dansdeals Lifetime Presidential Platinum Elite
  • *********
  • Join Date: Dec 2015
  • Posts: 5162
  • Total likes: 198
  • DansDeals.com Hat Tips 3
    • View Profile
Re: Chase Reconsideration
« Reply #11582 on: September 07, 2017, 01:53:14 PM »
Got declined from CSP due to 5/24 rule. I'm CPC but the guy wouldn't hear of it.

HUCA?
CPC has been dead for a long time....
"JS [is] a fetid cesspool of unvarnished linguistic manure, with lots of useless drivel and post-padding." -Moishebatchy

Online mochjas

  • Dansdeals Presidential Platinum Elite
  • ********
  • Join Date: Oct 2015
  • Posts: 4287
  • Total likes: 125
  • DansDeals.com Hat Tips 15
    • View Profile
  • Programs: Hyatt Diamond, SPG Platinum, Hilton Diamond, Marriott Platinum Elite
Re: Chase Reconsideration
« Reply #11583 on: September 07, 2017, 02:38:54 PM »
Got declined from CSP due to 5/24 rule. I'm CPC but the guy wouldn't hear of it.

HUCA?
Do you have a reserve? You now cannot have both cards

Offline Sam Finkelstein

  • Dansdeals Lifetime Platinum Elite
  • *******
  • Join Date: Feb 2015
  • Posts: 1451
  • Total likes: 12
  • DansDeals.com Hat Tips 0
    • View Profile
  • Location: New York, NY
Re: Chase Reconsideration
« Reply #11584 on: September 07, 2017, 05:37:17 PM »
Do you have a reserve? You now cannot have both cards

Nope. Hadn't had a Sapphire in over two years.
Formula for success: rise early, work hard, strike oil. J. Paul Getty

Online TimT

  • Dansdeals Lifetime 10K Presidential Platinum Elite
  • *******
  • Join Date: Dec 2013
  • Posts: 16346
  • Total likes: 277
  • DansDeals.com Hat Tips 3
    • View Profile
Re: Chase Reconsideration
« Reply #11585 on: September 07, 2017, 05:41:12 PM »
Do you have a reserve? You now cannot have both cards
Doesn't matter if he's anyway over 5/24

Offline MasterAmex

  • Dansdeals Gold Elite
  • ***
  • Join Date: Dec 2015
  • Posts: 128
  • Total likes: 0
  • DansDeals.com Hat Tips 0
    • View Profile
Re: Chase Reconsideration
« Reply #11586 on: September 11, 2017, 05:51:14 PM »
Applied for CSR and Ink.
Reserve was approved after consideration but the ink was declined after recon.
is it possible to move CL from Per cards to biz card to get approved?

Online mmgfarb

  • Dansdeals Lifetime Presidential Platinum Elite
  • *********
  • Join Date: Dec 2015
  • Posts: 5162
  • Total likes: 198
  • DansDeals.com Hat Tips 3
    • View Profile
Re: Chase Reconsideration
« Reply #11587 on: September 11, 2017, 05:55:46 PM »
Applied for CSR and Ink.
Reserve was approved after consideration but the ink was declined after recon.
is it possible to move CL from Per cards to biz card to get approved?
No but you can keep calling recon for the Ink, it can take many calls sometimes.
"JS [is] a fetid cesspool of unvarnished linguistic manure, with lots of useless drivel and post-padding." -Moishebatchy

Offline beirush228

  • Dansdeals Bronze Elite
  • *
  • Join Date: Sep 2015
  • Posts: 49
  • Total likes: 0
  • DansDeals.com Hat Tips 0
    • View Profile
Re: Chase Reconsideration
« Reply #11588 on: September 12, 2017, 06:28:33 AM »
Most likely.
Got the Fraud letter for my application. Called the number to check on my application and its giving me the 7- 10 buisiness days message. Is that becuase of the fraud or does that mean declined irrelevant of the fraud?

Online mmgfarb

  • Dansdeals Lifetime Presidential Platinum Elite
  • *********
  • Join Date: Dec 2015
  • Posts: 5162
  • Total likes: 198
  • DansDeals.com Hat Tips 3
    • View Profile
Re: Chase Reconsideration
« Reply #11589 on: September 12, 2017, 12:52:46 PM »
Got the Fraud letter for my application. Called the number to check on my application and its giving me the 7- 10 buisiness days message. Is that becuase of the fraud or does that mean declined irrelevant of the fraud?
Call recon and see what they need.
"JS [is] a fetid cesspool of unvarnished linguistic manure, with lots of useless drivel and post-padding." -Moishebatchy

Offline MasterAmex

  • Dansdeals Gold Elite
  • ***
  • Join Date: Dec 2015
  • Posts: 128
  • Total likes: 0
  • DansDeals.com Hat Tips 0
    • View Profile
Re: Chase Reconsideration
« Reply #11590 on: September 12, 2017, 04:04:57 PM »
No but you can keep calling recon for the Ink, it can take many calls sometimes.
thanks

Offline aporush82

  • Non-Elite Member
  • Join Date: Jun 2017
  • Posts: 12
  • Total likes: 0
  • DansDeals.com Hat Tips 0
    • View Profile
  • Location: Milwaukee, WI
Re: Chase Reconsideration
« Reply #11591 on: October 01, 2017, 03:16:22 PM »
If I have a business card with a credit limit of 5k and I call recon for a personal card I applied for, can they allocate credit from the business card to the personal to approve me?

Online mmgfarb

  • Dansdeals Lifetime Presidential Platinum Elite
  • *********
  • Join Date: Dec 2015
  • Posts: 5162
  • Total likes: 198
  • DansDeals.com Hat Tips 3
    • View Profile
Re: Chase Reconsideration
« Reply #11592 on: October 01, 2017, 03:27:53 PM »
If I have a business card with a credit limit of 5k and I call recon for a personal card I applied for, can they allocate credit from the business card to the personal to approve me?
No
"JS [is] a fetid cesspool of unvarnished linguistic manure, with lots of useless drivel and post-padding." -Moishebatchy

Offline ludmila

  • Dansdeals Lifetime Platinum Elite
  • *******
  • Join Date: Aug 2012
  • Posts: 1162
  • Total likes: 33
  • DansDeals.com Hat Tips 0
    • View Profile
  • Location: IND
  • Programs: Hilton Diamond,Marriott Platinum,SPG Platinum.
Re: Chase Reconsideration
« Reply #11593 on: October 01, 2017, 03:40:01 PM »
No
+1
The business and personal cards are 2 separate departments, I tried a while back and they said it is not permitted.
I was the Best,still the Best, and will always be the Best.
Pele Good,Maradona Better, George Best.

Offline gsquared

  • Dansdeals Silver Elite
  • **
  • Join Date: Dec 2014
  • Posts: 79
  • Total likes: 0
  • DansDeals.com Hat Tips 0
    • View Profile
Re: Chase Reconsideration
« Reply #11594 on: October 03, 2017, 12:25:52 PM »
my apologies if this has been handled 1000 times already. I have had the CSP card for many years and want to cancel it and apply for the Reserve card and get the 50K miles bonus. What are my chances since on the Chase website it says:
"You will not receive the new cardmember bonus if you change products."

Anything I can do?