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Chase Recon #1: 1-888-270-2127 or 1-888-245-0625 (no longer in service) 1-800-527-7419[Mon-Fri 7:00AM-10:00PM Sat 8:00AM-5:00PM Sun 9:00AM-5:00PM ET]
Chase Recon #2: 1-888-609-7805 [Mon-Fri 8:00AM-5:00 PM ET]
Chase Business Recon #: 1-800-453-9719 [Mon-Fri 8:00AM-5:00PM ET]

Chase Fraud # 1: 1-877-470-9042  [Mon-Fri 8:00AM-8:00PM ET]
Chase Fraud # 2: 1-800-278-8830
(If you have a fraud alert on your account, recon will instantly transfer you here for verification, so you might as well call directly)

To fax in verification documents:
#1: 888-643-9624
#2: 888-643-9628

Chase CS #: 1-800-432-3117

To know whether your application is pending or declined:
Call CS 1-888-338-2586 or 1-800-432-3117 and press # or 1. (If it's asking for your full 16 digits account number, it's 1. If it's asking for only your last 4 digits, it's #)
Press 3, then 1, then key in your SSN.
If you hear:
This application is being reviewed. You will be notified in writing of our decision, in approximately 2 weeks
It's pending.
If you hear:
This application is being reviewed. You will be notified in writing, within 7 to 10 business days, of our decision
It's been declined.

No matter what the status of your app is or what the page said after you hit submit or what Chase emailed you, etc... CALL TODAY! Any "pending" issues can either be addressed once you get your letter in the mail in 2 weeks, or you can JUST CALL TODAY!
And if at first you don't succeed HUCA, HUCA, HUCA etc. If they tell you there's a max of 2 cards per 30 days, HUCA!

Random: see this great article about negotiating tactics with Customer Service Reps.
« Last edited by Cappy on December 08, 2016, 02:27:13 PM »

Author Topic: Chase Reconsideration  (Read 893723 times)

Online mochjas

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Re: Chase Reconsideration
« Reply #11595 on: October 03, 2017, 01:48:40 PM »
my apologies if this has been handled 1000 times already. I have had the CSP card for many years and want to cancel it and apply for the Reserve card and get the 50K miles bonus. What are my chances since on the Chase website it says:
"You will not receive the new cardmember bonus if you change products."

Anything I can do?
you are not changing. You are cancelling and reapplying you should be fine.

Offline chinagel

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Re: Chase Reconsideration
« Reply #11596 on: October 04, 2017, 10:26:11 AM »
my last bonus for the BA card was on 11/10/15. i want to get the 100k offer. is there any way if i apply now ill be able to get chase to reconsider past 30 days?

Offline a good yeshiva bachur

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Re: Chase Reconsideration
« Reply #11597 on: October 11, 2017, 04:31:41 AM »
my last bonus for the BA card was on 11/10/15. i want to get the 100k offer. is there any way if i apply now ill be able to get chase to reconsider past 30 days?

HUCA?
like button= thanks. ;)            Feel free to PM me