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Chase Recon #1: 1-888-270-2127 or 1-888-245-0625 (no longer in service) 1-800-527-7419[Mon-Fri 7:00AM-10:00PM Sat 8:00AM-5:00PM Sun 9:00AM-5:00PM ET]
Chase Recon #2: 1-888-609-7805 [Mon-Fri 8:00AM-5:00 PM ET]
Chase Business Recon #: 1-800-453-9719 [Mon-Fri 8:00AM-5:00PM ET]

Chase Fraud # 1: 1-877-470-9042  [Mon-Fri 8:00AM-8:00PM ET]
Chase Fraud # 2: 1-800-278-8830
(If you have a fraud alert on your account, recon will instantly transfer you here for verification, so you might as well call directly)

To fax in verification documents:
#1: 888-643-9624
#2: 888-643-9628
#3: 201-328-3289 (according to a rep from this dept, it's quicker than the other listed numbers)

Chase CS #: 1-800-432-3117

To know whether your application is pending or declined:
Call CS 1-888-338-2586 or 1-800-432-3117 and press # or 1. (If it's asking for your full 16 digits account number, it's 1. If it's asking for only your last 4 digits, it's #)
Press 3, then 1, then key in your SSN.
If you hear:
This application is being reviewed. You will be notified in writing of our decision, in approximately 2 weeks
It's pending.
If you hear:
This application is being reviewed. You will be notified in writing, within 7 to 10 business days, of our decision
It's been declined.

Business cards application status: call 800-453-9719.

7-10 day message on the business application line does not mean a denial.

No matter what the status of your app is or what the page said after you hit submit or what Chase emailed you, etc... CALL TODAY! Any "pending" issues can either be addressed once you get your letter in the mail in 2 weeks, or you can JUST CALL TODAY!
And if at first you don't succeed HUCA, HUCA, HUCA etc. If they tell you there's a max of 2 cards per 30 days, HUCA!
PS: If the reason you were declined on a 5/24 card is 5/24, and you are indeed 5/24, YOU WILL NOT GET APPROVED.



Author Topic: Chase Reconsideration  (Read 2412898 times)

Offline davidrotts63

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Re: Chase Reconsideration
« Reply #11800 on: March 06, 2018, 03:11:56 PM »
Same here- are there any application responses that trigger these reviews? income threshold/business income?
Selected sole proprietor in app?
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Offline Maxdeck123

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Re: Chase Reconsideration
« Reply #11801 on: March 07, 2018, 11:22:50 PM »
Chase reserve:
Just got a decision pending - called recon - got the 7-10 business days msg. Why was I rejected? I have an 810 with no cards opened recently (deff not 5/24). I have outstanding customer history?!

Help

*EDIT* I do have a sapphire which i downgraded from a SP a year or two ago, thats all I have opened. does that matter and will it effect my sign-up bonus offer for the reserve?

Offline mmgfarb

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Re: Chase Reconsideration
« Reply #11802 on: March 07, 2018, 11:24:04 PM »
Chase reserve:
Just got a decision pending - called recon - got the 7-10 business days msg. Why was I rejected? I have an 810 with no cards opened recently (deff not 5/24). I have outstanding customer history?!

Help
Speak to an actual person.
"JS [is] a fetid cesspool of unvarnished linguistic manure, with lots of useless drivel and post-padding." -Moishebatchy

Offline Maxdeck123

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Re: Chase Reconsideration
« Reply #11803 on: March 07, 2018, 11:26:50 PM »
Chase reserve:
Just got a decision pending - called recon - got the 7-10 business days msg. Why was I rejected? I have an 810 with no cards opened recently (deff not 5/24). I have outstanding customer history?!

Help

*EDIT* I do have a sapphire which i downgraded from a SP a year or two ago, thats all I have opened. does that matter and will it effect my sign-up bonus offer for the reserve?
Speak to an actual person.
Thanks and as for the edit question?

Offline mmgfarb

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Re: Chase Reconsideration
« Reply #11804 on: March 07, 2018, 11:28:09 PM »
Thanks and as for the edit question?
Shouldn't be a problem.
"JS [is] a fetid cesspool of unvarnished linguistic manure, with lots of useless drivel and post-padding." -Moishebatchy

Offline Maxdeck123

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Re: Chase Reconsideration
« Reply #11805 on: March 07, 2018, 11:29:28 PM »
Shouldn't be a problem.
This is from there application page

*only available for non sapphire card holders?!

Offline mmgfarb

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Re: Chase Reconsideration
« Reply #11806 on: March 07, 2018, 11:31:38 PM »
This is from there application page

*only available for non sapphire card holders?!
Ah, I read too quickly, I didn't realize you had downgraded it to a Sapphire, you should have gotten a Freedom. That's probably why you got denied.
"JS [is] a fetid cesspool of unvarnished linguistic manure, with lots of useless drivel and post-padding." -Moishebatchy

Offline Maxdeck123

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Re: Chase Reconsideration
« Reply #11807 on: March 07, 2018, 11:33:08 PM »
Ah, I read too quickly, I didn't realize you had downgraded it to a Sapphire, you should have gotten a Freedom. That's probably why you got denied.
You think a simple offer to downgrade that to a freedom Ult should solve it? and i will still be eligible for the sign-up bonus?

thanks for your help btw - heilige Yid

Offline mmgfarb

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Re: Chase Reconsideration
« Reply #11808 on: March 07, 2018, 11:35:35 PM »
You think a simple offer to downgrade that to a freedom Ult should solve it? and i will still be eligible for the sign-up bonus?

thanks for your help btw
I think as long as you downgrade it and haven't received a bonus on a Sapphire product within the last 24 months you should be fine. You may have to reapply though.
heilige Yid
That's the first time I've ever been called that round these parts  :)
"JS [is] a fetid cesspool of unvarnished linguistic manure, with lots of useless drivel and post-padding." -Moishebatchy

Offline Maxdeck123

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Re: Chase Reconsideration
« Reply #11809 on: March 07, 2018, 11:37:29 PM »
I think as long as you downgrade it and haven't received a bonus on a Sapphire product within the last 24 months you should be fine. You may have to reapply though.That's the first time I've ever been called that round these parts  :)
;D ;D ;D
Should do the trick - just wanted to prepare my conversation with them tomorrow.

If i need to re-apply will that be another hard pull?

Offline mmgfarb

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Re: Chase Reconsideration
« Reply #11810 on: March 07, 2018, 11:38:26 PM »
If i need to re-apply will that be another hard pull?
Yes
"JS [is] a fetid cesspool of unvarnished linguistic manure, with lots of useless drivel and post-padding." -Moishebatchy

Offline Maxdeck123

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Re: Chase Reconsideration
« Reply #11811 on: March 07, 2018, 11:40:33 PM »
Yes
Thats garbage *cough* *cough*

Any chance I won't need to re-apply [has there been cases both ways]?

Offline mmgfarb

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Re: Chase Reconsideration
« Reply #11812 on: March 07, 2018, 11:42:36 PM »
"JS [is] a fetid cesspool of unvarnished linguistic manure, with lots of useless drivel and post-padding." -Moishebatchy

Offline mmgfarb

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Re: Chase Reconsideration
« Reply #11813 on: March 07, 2018, 11:42:54 PM »
Any chance I won't need to re-apply [has there been cases both ways]?
I'm not sure.
"JS [is] a fetid cesspool of unvarnished linguistic manure, with lots of useless drivel and post-padding." -Moishebatchy

Offline davidrotts63

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Re: Chase Reconsideration
« Reply #11814 on: March 07, 2018, 11:43:47 PM »
Thats garbage *cough* *cough*

Any chance I won't need to re-apply [has there been cases both ways]?
You will need to reapply, but PC to Freedom  now, wait 2 days to reapply.
Did the first app have a HP?
(Quit) pulling out the flowers, and watering the weeds. -Peter Lynch

Offline Maxdeck123

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Re: Chase Reconsideration
« Reply #11815 on: March 07, 2018, 11:44:05 PM »
Huh?
Annoyed I would have to re-apply for this subtle mistake. Anyways, will update after speaking with them tomorrow.
Thanks! :D

Offline Maxdeck123

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Re: Chase Reconsideration
« Reply #11816 on: March 07, 2018, 11:46:10 PM »
You will need to reapply, but PC to Freedom  now, wait 2 days to reapply.
Did the first app have a HP?
Whats PC?
and not sure about the HP, how would i know, I just figured applying for a CC is a HP...

Offline davidrotts63

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Re: Chase Reconsideration
« Reply #11817 on: March 07, 2018, 11:47:43 PM »
Whats PC?
and not sure about the HP how would i know, I just figured applying for a CC is a HP...
Product Change.
If Chase pulls Experian for you, you can check for the pull on the free Experian app.
Many people like this, have had no HP.
(Quit) pulling out the flowers, and watering the weeds. -Peter Lynch

Offline Maxdeck123

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Re: Chase Reconsideration
« Reply #11818 on: March 07, 2018, 11:50:24 PM »
Product Change.
If Chase pulls Experian for you, you can check for the pull on the free Experian app.
Many people like this, have had no HP.
How would I know if they pull from Experian or not. I guess they don't pull from there every time? I check via the free ChaseJourney and saw no alerts or pending cases.... Thats via TransUnion.

Will it help to call recon or just PC and reapply in two days?

Offline davidrotts63

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Re: Chase Reconsideration
« Reply #11819 on: March 07, 2018, 11:57:18 PM »


How would I know if they pull from Experian or not. I guess they don't pull from there every time? I check via the free ChaseJourney and saw no alerts or pending cases.... Thats via TransUnion.

Will it help to call recon or just PC and reapply in two days?

If they pulled previously from EX then assume they would again, to see if they previously did, you can check on the app.

I'm pretty certain recon won't help.
(Quit) pulling out the flowers, and watering the weeds. -Peter Lynch