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Chase Recon #1: 1-888-270-2127 or 1-888-245-0625 (no longer in service) 1-800-527-7419[Mon-Fri 7:00AM-10:00PM Sat 8:00AM-5:00PM Sun 9:00AM-5:00PM ET]
Chase Recon #2: 1-888-609-7805 [Mon-Fri 8:00AM-5:00 PM ET]
Chase Business Recon #: 1-800-453-9719 [Mon-Fri 8:00AM-5:00PM ET]

Chase Fraud # 1: 1-877-470-9042  [Mon-Fri 8:00AM-8:00PM ET]
Chase Fraud # 2: 1-800-278-8830
(If you have a fraud alert on your account, recon will instantly transfer you here for verification, so you might as well call directly)

To fax in verification documents:
#1: 888-643-9624
#2: 888-643-9628

Chase CS #: 1-800-432-3117

To know whether your application is pending or declined:
Call CS 1-888-338-2586 or 1-800-432-3117 and press # or 1. (If it's asking for your full 16 digits account number, it's 1. If it's asking for only your last 4 digits, it's #)
Press 3, then 1, then key in your SSN.
If you hear:
This application is being reviewed. You will be notified in writing of our decision, in approximately 2 weeks
It's pending.
If you hear:
This application is being reviewed. You will be notified in writing, within 7 to 10 business days, of our decision
It's been declined.

No matter what the status of your app is or what the page said after you hit submit or what Chase emailed you, etc... CALL TODAY! Any "pending" issues can either be addressed once you get your letter in the mail in 2 weeks, or you can JUST CALL TODAY!
And if at first you don't succeed HUCA, HUCA, HUCA etc. If they tell you there's a max of 2 cards per 30 days, HUCA!

Random: see this great article about negotiating tactics with Customer Service Reps.
« Last edited by Cappy on December 08, 2016, 02:27:13 PM »

Author Topic: Chase Reconsideration  (Read 916501 times)

Offline elikay

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Re: Chase Reconsideration
« Reply #15 on: July 21, 2011, 11:53:43 PM »
@arid
Indeed impressive!

Offline Bh101

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Re: Chase Reconsideration
« Reply #16 on: July 21, 2011, 11:58:15 PM »
;)
long time lurker
in that case welcome into a new world of being active in the forums!

Offline dans fan

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Re: Chase Reconsideration
« Reply #17 on: July 22, 2011, 12:08:27 AM »
the problem with pending is that if you did a 3bm then the first one or 2 you got approved for is one credit check, and the pending one is checked a day later.
i got denied my last one, so iwalked into a chase bank today and sat down with a banker. told him i want 3 cards to diversify my miles and that if he can make a call or two and get me approved, i would open a checking account on the spot.
he called, i got approved, i walked across the street to citi, took some money out, opened a new checking and got a $125 bonus. whole thing took me an 45min and i got 30k CO miles and $125. not a bad day
usually they make you do the $10k thing your lucky man

Offline arid

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Re: Chase Reconsideration
« Reply #18 on: July 22, 2011, 12:13:27 AM »
@arid
Indeed impressive!

stop! im blushing!

Offline arid

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Re: Chase Reconsideration
« Reply #19 on: July 22, 2011, 12:14:14 AM »
usually they make you do the $10k thing your lucky man

whats the 10k thing?

Offline dans fan

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Re: Chase Reconsideration
« Reply #20 on: July 22, 2011, 12:24:24 AM »
some official letter that says pleas recon this member he is a chase client and has a acc in good standing with a bal of 10k .... i dont know how much it helps for someone who didnt have success with  the reg method of sweet talking the rep at the recon dept

Offline Cholentfresser

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Re: Chase Reconsideration
« Reply #21 on: July 22, 2011, 11:29:24 AM »
I recently got denied for the Saphire card, because "you already have the maximum amount of credit we can offer you", "too many recent requests for credit or reviews of your credit", and "Too many credit or loan accounts have been opened recently".

i just called reconsideration, and i told the guy that i signed up for it because the points are much more valuable than the other cards which i have because they can be used for a lot of airlines and for hotels, so he offered to transfer credit from my other card, and he approved me on the spot. he said it should take 2 weeks for the card to come in the mail. i wonder why it takes so long...

once i had him on the line, i asked him if he had access to my experian fico score which was pulled for this app, he told me he does, but he can't give it to me, but all he can say is that i have nothing to worry about. but he said i should stop with applications for the next 6 months.
In order to understand recursion, you first need to understand recursion.

Offline AsherO

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Re: Chase Reconsideration
« Reply #22 on: July 22, 2011, 03:28:26 PM »
once i had him on the line, i asked him if he had access to my experian fico score which was pulled for this app, he told me he does, but he can't give it to me, but all he can say is that i have nothing to worry about. but he said i should stop with applications for the next 6 months.

::)
PGF24BMGS

Offline elikay

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Re: Chase Reconsideration
« Reply #23 on: July 22, 2011, 03:33:53 PM »
@AsherO
This does reinforce your 3-6 monthe lookback timeframe.

Offline AsherO

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Re: Chase Reconsideration
« Reply #24 on: July 22, 2011, 03:40:34 PM »
@AsherO
This does reinforce your 3-6 monthe lookback timeframe.

+1

Official policy, sweet-talking recon usually gets around it.
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Offline Cholentfresser

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Re: Chase Reconsideration
« Reply #25 on: July 22, 2011, 03:51:02 PM »
yea, that's their official policy, but they also told me something similar to that last time I called, so it can't be too true, bc that was not too long ago...
I had a nice conversation with the rep about building up credit for beginners, etc. he seemed like a nice guy.
In order to understand recursion, you first need to understand recursion.

Offline AsherO

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Re: Chase Reconsideration
« Reply #26 on: July 22, 2011, 03:55:02 PM »
yea, that's their official policy, but they also told me something similar to that last time I called, so it can't be too true, bc that was not too long ago...
I had a nice conversation with the rep about building up credit for beginners, etc. he seemed like a nice guy.

I was going to make that exact point. He's telling you wait six months, but here he is approving you within six months.

Considering their 'window' of vision is six months back, anything approved more than six months prior to your current application (even if you've applied since and been approved) will just be considered another open account. I'd say you could churn every 3-4 months (as long as inquiries aren't hitting this bureau from other issuers as well).
PGF24BMGS

Offline scwam

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Re: Chase Reconsideration
« Reply #27 on: July 23, 2011, 04:04:53 PM »
I am trying to be reconsidered this weekend for the Sapphire. I was denied because I was already approved for 2 cards in the last 70 days (CO and BA). I called today to find out the absolute last day to ask for reconsideration. Tomorrow will be 60 days from my last approval, so I want to wait until 61 days since last approval. The rep told me that it's not 60 days but 6 months. I had the credit pull on 5/22 and denied on 5/26. .................................................

Wow, this is 3 for 3 on on the recon within 72 days! Approved for Sapphire without hardly any questioning other than personal data. Was told the credit line and suprised at how generous it was considering I already have 17.5k with them. I called 3 times in attempt to get a young woman with a cute voice as suggested here. I've been told my voice sounds kind of sexy to women on the phone so i utilized that to my advantage  8) I think the key is to get these people when there are about to either be off their shift or have just started and not already in a stressed mood (I called Sat at 3:55pm).

Offline elikay

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Re: Chase Reconsideration
« Reply #28 on: July 23, 2011, 09:49:54 PM »
Noch einer fun zei...

Offline bem684

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Re: Chase Reconsideration
« Reply #29 on: July 23, 2011, 10:56:09 PM »
I applied for 3 cards for me and 3 for my wife using 3bm.  We both got rejected on UA for too many recent applications.  Then tonight I checked the mail and we both got letters about the CO and Sapph apps saying that we each have those types of account open already.  The letter doesn't say rejected but it does say,

"We appreciate you interest in our CONTINENTAL (or Chase Sapphire) credit card.  Our records show that you already have a CONTINENTAL account. 

To ensure that you have the best credit card to meet your needs, we would like to speak with you.  Please give us a call at 1-888-220-6931 to speak with one of our customer service specialists so we can learn more about your credit needs and answer any questions you may have about your existing account."

It goes on to say that if I don't respond within 14 days the application will be considered withdrawn.

Has anyone gotten this letter?  What do you say to justify wanting two cards of the exact same type?  I'm thinking I should just call about the UA cards first and try to get them opened.  If I have to close CO or Sapph to get UA approved, I might be able to use that as justification for the CO or Sapph application.