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Chase Recon #1: 1-888-270-2127 or 1-888-245-0625 (no longer in service) 1-800-527-7419[Mon-Fri 7:00AM-10:00PM Sat 8:00AM-5:00PM Sun 9:00AM-5:00PM ET]
Chase Recon #2: 1-888-609-7805 [Mon-Fri 8:00AM-5:00 PM ET]
Chase Business Recon #: 1-800-453-9719 [Mon-Fri 8:00AM-5:00PM ET]

Chase Fraud # 1: 1-877-470-9042  [Mon-Fri 8:00AM-8:00PM ET]
Chase Fraud # 2: 1-800-278-8830
(If you have a fraud alert on your account, recon will instantly transfer you here for verification, so you might as well call directly)

To fax in verification documents:
#1: 888-643-9624
#2: 888-643-9628

Chase CS #: 1-800-432-3117

To know whether your application is pending or declined:
Call CS 1-888-338-2586 or 1-800-432-3117 and press # or 1. (If it's asking for your full 16 digits account number, it's 1. If it's asking for only your last 4 digits, it's #)
Press 3, then 1, then key in your SSN.
If you hear:
This application is being reviewed. You will be notified in writing of our decision, in approximately 2 weeks
It's pending.
If you hear:
This application is being reviewed. You will be notified in writing, within 7 to 10 business days, of our decision
It's been declined.

No matter what the status of your app is or what the page said after you hit submit or what Chase emailed you, etc... CALL TODAY! Any "pending" issues can either be addressed once you get your letter in the mail in 2 weeks, or you can JUST CALL TODAY!
And if at first you don't succeed HUCA, HUCA, HUCA etc. If they tell you there's a max of 2 cards per 30 days, HUCA!

Random: see this great article about negotiating tactics with Customer Service Reps.
« Last edited by Cappy on December 08, 2016, 02:27:13 PM »

Author Topic: Chase Reconsideration  (Read 893177 times)

Offline yaakov s

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Re: Chase Reconsideration
« Reply #30 on: July 23, 2011, 11:32:49 PM »
Noch einer fun zei...
antshuldiks er hat tzugehert tzu einer fun di chashuvim da vd"l

Offline scwam

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Re: Chase Reconsideration
« Reply #31 on: July 23, 2011, 11:59:39 PM »
Has anyone gotten this letter?  What do you say to justify wanting two cards of the exact same type?  I'm thinking I should just call about the UA cards first and try to get them opened.  If I have to close CO or Sapph to get UA approved, I might be able to use that as justification for the CO or Sapph application.

I have churned the CO card. I closed it Jan of this year after getting a 35k bonus and received the 2nd card and bonus in May/June. The Credit Analyst I spoke to 2 days ago had even asked me why but I made up some overseas excuse about CO being preferred. I wasn't asking him to reconsider at that time, but asking him when the latest date I can reconsider. He just made it clear to me that I would have a lot of questions. That turned out to be false. I did a lot of work to prepare for the CO churn including making a new FF# and changing address info on the old FF# and planning the timing of closure and opening of the accounts. Luckily they still haven't taken back the miles. Your situation is unique and obviously brings a closer eye to churning on their behalf.

Offline bem684

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Re: Chase Reconsideration
« Reply #32 on: July 26, 2011, 07:37:11 AM »
I applied for 3 cards for me and 3 for my wife using 3bm.  We both got rejected on UA for too many recent applications.  Then tonight I checked the mail and we both got letters about the CO and Sapph apps saying that we each have those types of account open already.  The letter doesn't say rejected but it does say,

"We appreciate you interest in our CONTINENTAL (or Chase Sapphire) credit card.  Our records show that you already have a CONTINENTAL account. 

To ensure that you have the best credit card to meet your needs, we would like to speak with you.  Please give us a call at 1-888-220-6931 to speak with one of our customer service specialists so we can learn more about your credit needs and answer any questions you may have about your existing account."

It goes on to say that if I don't respond within 14 days the application will be considered withdrawn.

Has anyone gotten this letter?  What do you say to justify wanting two cards of the exact same type?  I'm thinking I should just call about the UA cards first and try to get them opened.  If I have to close CO or Sapph to get UA approved, I might be able to use that as justification for the CO or Sapph application.

Has nobody gotten this letter before?  I'd think somebody must have!

Offline bem684

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Re: Chase Reconsideration
« Reply #33 on: July 26, 2011, 07:39:43 AM »
I tried googling 1-888-220-6931 and nothing shows up.  I don't even know what dept it is.

Offline joesol

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Re: Chase Reconsideration
« Reply #34 on: August 01, 2011, 01:47:14 PM »
Just got off the phone with Chase reconsideration department. I applied for the United, Continental, and Sapphire about 2 weeks ago using the 3 browser method. I received a denial letter for the United based on "too many request for credit or opened accounts with us." They are telling me that they only allow 2 applications within a 30 days period. Is this true?

They told me to choose 2/3 cards and they will try to approve only those 2 and then I would have to reapply for the 3rd after 30 days.

Offline atlas310

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Re: Chase Reconsideration
« Reply #35 on: August 01, 2011, 01:52:08 PM »
I applied for the Sapphire Preferred in June and the Freedom in July. I just applied for the Continental and got denied because of "too many open accounts or recent applications for approval." Called the number and spoke with a courteous CSR who I politely asked if I could just move part of the credit from my Freedom to the Continental. He said no problem and that was that.

Offline Cholentfresser

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Re: Chase Reconsideration
« Reply #36 on: August 01, 2011, 01:57:20 PM »
I applied for the Sapphire Preferred in June and the Freedom in July. I just applied for the Continental and got denied because of "too many open accounts or recent applications for approval." Called the number and spoke with a courteous CSR who I politely asked if I could just move part of the credit from my Freedom to the Continental. He said no problem and that was that.
Congrats!
In order to understand recursion, you first need to understand recursion.

Offline AsherO

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Re: Chase Reconsideration
« Reply #37 on: August 01, 2011, 02:08:13 PM »
Just got off the phone with Chase reconsideration department. I applied for the United, Continental, and Sapphire about 2 weeks ago using the 3 browser method. I received a denial letter for the United based on "too many request for credit or opened accounts with us." They are telling me that they only allow 2 applications within a 30 days period. Is this true?

They told me to choose 2/3 cards and they will try to approve only those 2 and then I would have to reapply for the 3rd after 30 days.

Choose 2 cards, once they are approved call and get a rep to close an old card and push through the new approval.

Congrats!

+1
PGF24BMGS

Offline joesol

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Re: Chase Reconsideration
« Reply #38 on: August 01, 2011, 02:34:40 PM »
I dont have old cards. I also dont want to hurt my credit.

Offline AsherO

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Re: Chase Reconsideration
« Reply #39 on: August 01, 2011, 02:37:47 PM »
I dont have old cards. I also dont want to hurt my credit.

Choose the two that are most valuable to you and get them approved, then try to push the other one through (closing an old card was one example of how to push it through, Atlas310 just posted another example of what might work for you, and I'm sure if you searched on the forums you can find other techniques that have worked for others).
PGF24BMGS

Offline lybbtthl

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Re: Chase Reconsideration
« Reply #40 on: August 01, 2011, 06:01:51 PM »
What could you possibly answer recon when they say denied because of too short credit history?

Offline bem684

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Re: Chase Reconsideration
« Reply #41 on: August 01, 2011, 06:41:24 PM »
What could you possibly answer recon when they say denied because of too short credit history?

Tell them you actually have a very long credit history but were forced to change your name and Social Security number in order to apply for new credit cards to feed your airline miles addiction.

Offline lybbtthl

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Re: Chase Reconsideration
« Reply #42 on: August 01, 2011, 06:50:22 PM »
Tell them you actually have a very long credit history but were forced to change your name and Social Security number in order to apply for new credit cards to feed your airline miles addiction.
firstly, from what i understand, it's not possible to get a new social, and secondly would they just believe that and not ask me what my old social is to look it up?

Offline BAHayman

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Re: Chase Reconsideration
« Reply #43 on: August 01, 2011, 07:05:47 PM »
What could you possibly answer recon when they say denied because of too short credit history?

Do you have other cards?

Offline bem684

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Re: Chase Reconsideration
« Reply #44 on: August 01, 2011, 08:24:44 PM »
firstly, from what i understand, it's not possible to get a new social, and secondly would they just believe that and not ask me what my old social is to look it up?

sarcasm my friend, sarcasm.  if you did what I said, they'd laugh and hang up on you.  and probably never give you credit again