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Chase Recon #1: 1-888-270-2127 or 1-888-245-0625 (no longer in service) 1-800-527-7419[Mon-Fri 7:00AM-10:00PM Sat 8:00AM-5:00PM Sun 9:00AM-5:00PM ET]
Chase Recon #2: 1-888-609-7805 [Mon-Fri 8:00AM-5:00 PM ET]
Chase Business Recon #: 1-800-453-9719 [Mon-Fri 8:00AM-5:00PM ET]

Chase Fraud # 1: 1-877-470-9042  [Mon-Fri 8:00AM-8:00PM ET]
Chase Fraud # 2: 1-800-278-8830
(If you have a fraud alert on your account, recon will instantly transfer you here for verification, so you might as well call directly)

To fax in verification documents:
#1: 888-643-9624
#2: 888-643-9628

Chase CS #: 1-800-432-3117

To know whether your application is pending or declined:
Call CS 1-888-338-2586 or 1-800-432-3117 and press # or 1. (If it's asking for your full 16 digits account number, it's 1. If it's asking for only your last 4 digits, it's #)
Press 3, then 1, then key in your SSN.
If you hear:
This application is being reviewed. You will be notified in writing of our decision, in approximately 2 weeks
It's pending.
If you hear:
This application is being reviewed. You will be notified in writing, within 7 to 10 business days, of our decision
It's been declined.

No matter what the status of your app is or what the page said after you hit submit or what Chase emailed you, etc... CALL TODAY! Any "pending" issues can either be addressed once you get your letter in the mail in 2 weeks, or you can JUST CALL TODAY!
And if at first you don't succeed HUCA, HUCA, HUCA etc. If they tell you there's a max of 2 cards per 30 days, HUCA!

Random: see this great article about negotiating tactics with Customer Service Reps.
« Last edited by Cappy on December 08, 2016, 02:27:13 PM »

Author Topic: Chase Reconsideration  (Read 916499 times)

Offline lybbtthl

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Re: Chase Reconsideration
« Reply #45 on: August 01, 2011, 08:45:45 PM »

Offline BAHayman

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Re: Re: Chase Reconsideration
« Reply #46 on: August 01, 2011, 09:04:40 PM »
yes?

Ah, well I have had luck getting them to reconsider people when they had no previous cards by getting a nice rep to understand that you have to start building history somehow...

Offline lybbtthl

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Re: Chase Reconsideration
« Reply #47 on: August 01, 2011, 09:11:23 PM »
BTW i'm asking this question after this already happened to me, I applied for 3 chase cards using 3BM and got denied them all, when i called up they saw all 3 at the same time, 1 was denied for too little history and the other 2 for multiple credit apps. I told them to forget about the second 2 and just reconsider the first (sapphire preferred) and he still denied, called back straight away, denied again, the 3rd time i spoke to a supervisor and they told me the history is the problem (only since nov 09) so i didn't have any real arguments but i just argued that its perfect history even though its short, eventually i got it.
my question is, is there anything more useful or practical to say?

also since it denied them for different reasons does that mean to say they pulled more than one credit report?

Offline AsherO

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Re: Chase Reconsideration
« Reply #48 on: August 01, 2011, 11:00:45 PM »
BTW i'm asking this question after this already happened to me, I applied for 3 chase cards using 3BM and got denied them all, when i called up they saw all 3 at the same time, 1 was denied for too little history and the other 2 for multiple credit apps. I told them to forget about the second 2 and just reconsider the first (sapphire preferred) and he still denied, called back straight away, denied again, the 3rd time i spoke to a supervisor and they told me the history is the problem (only since nov 09) so i didn't have any real arguments but i just argued that its perfect history even though its short, eventually i got it.
my question is, is there anything more useful or practical to say?

also since it denied them for different reasons does that mean to say they pulled more than one credit report?

IDK if 3BM is 'designed' for credit n00bs, as multiple apps can potentially be an additional risk factor, which won't look good at all for someone with little (or no) credit history.
PGF24BMGS

Offline lybbtthl

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Re: Chase Reconsideration
« Reply #49 on: August 02, 2011, 01:56:50 AM »
IDK if 3BM is 'designed' for credit n00bs, as multiple apps can potentially be an additional risk factor, which won't look good at all for someone with little (or no) credit history.

does 3bm count as multiple apps?
i thought the whole purpose of 3bm is one that the bureau's think it's one app!?

Offline AsherO

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Re: Chase Reconsideration
« Reply #50 on: August 02, 2011, 02:03:57 AM »
If they notice. YMMV.
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Offline lybbtthl

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Re: Chase Reconsideration
« Reply #51 on: August 02, 2011, 02:09:29 AM »
is there any point in asking them? or just check your credit report?

Offline U-no-me!

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Re: Chase Reconsideration
« Reply #52 on: August 02, 2011, 02:10:57 AM »
is there any point in asking them? or just check your credit report?
Vote U-no-me '14!

Offline lybbtthl

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Re: Chase Reconsideration
« Reply #53 on: August 02, 2011, 02:17:36 AM »
why? they don't know? or they don't tell you?

Offline ashers

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Re: Chase Reconsideration
« Reply #54 on: August 02, 2011, 02:31:13 AM »
Here's a new one I never knew, I put my husband on as a AU on the United Mileage Plus  and he couldn't get approved for a card himself. When I called and asked why he wasnt approved they said it was because he is an AU on my card
it CAN be done!

Offline BAHayman

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Re: Chase Reconsideration
« Reply #55 on: August 03, 2011, 01:09:27 AM »
Here's a new one I never knew, I put my husband on as a AU on the United Mileage Plus  and he couldn't get approved for a card himself. When I called and asked why he wasnt approved they said it was because he is an AU on my card


How did they know that he is an AU on your card? AFAIK Chase dosen't associate a SSN with an AU, only with a Joint Owner...

Offline yid

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Re: Chase Reconsideration
« Reply #56 on: August 03, 2011, 01:29:03 AM »
Here's a new one I never knew, I put my husband on as a AU on the United Mileage Plus  and he couldn't get approved for a card himself. When I called and asked why he wasnt approved they said it was because he is an AU on my card

I am an au on a continental card and i got approved for my own card as well.

Offline ashers

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Re: Chase Reconsideration
« Reply #57 on: August 04, 2011, 03:33:44 AM »
No Idea but thats what they said when he asked how come he didnt get approved.
I then took him off my account as an AU and he got approved!
it CAN be done!

Offline compddd

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Re: Chase Reconsideration
« Reply #58 on: August 08, 2011, 11:23:22 AM »
I frozen my EXP and EQ so Chase would pull TU and I did a 2BM. Both cards got pending and I called recon and they said I needed to wait until they pulled my TU.

I got a notification this morning on Citi Monitor saying that one new inquiry showed up on my TU yesterday. Does that mean that the 2BM worked and I only got 1 pull? Both apps still say "being reviewed" when I call the application status number.

Do I just wait now until I get a decision and it stops saying "being reviewed" ?

Offline bem684

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Re: Chase Reconsideration
« Reply #59 on: August 08, 2011, 03:07:23 PM »

Do I just wait now until I get a decision and it stops saying "being reviewed" ?

I got my rejection letter from Chase two weeks ago.  I called the application status hotline about 4 days after I got the letter,  just out of curiosity.  It still said my app was "being reviewed".  My advice is to call recon.