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Chase Recon #1: 1-888-270-2127 or 1-888-245-0625 (no longer in service) 1-800-527-7419[Mon-Fri 7:00AM-10:00PM Sat 8:00AM-5:00PM Sun 9:00AM-5:00PM ET]
Chase Recon #2: 1-888-609-7805 [Mon-Fri 8:00AM-5:00 PM ET]
Chase Business Recon #: 1-800-453-9719 [Mon-Fri 8:00AM-5:00PM ET]

Chase Fraud # 1: 1-877-470-9042  [Mon-Fri 8:00AM-8:00PM ET]
Chase Fraud # 2: 1-800-278-8830
(If you have a fraud alert on your account, recon will instantly transfer you here for verification, so you might as well call directly)

To fax in verification documents:
#1: 888-643-9624
#2: 888-643-9628

Chase CS #: 1-800-432-3117

To know whether your application is pending or declined:
Call CS 1-888-338-2586 or 1-800-432-3117 and press # or 1. (If it's asking for your full 16 digits account number, it's 1. If it's asking for only your last 4 digits, it's #)
Press 3, then 1, then key in your SSN.
If you hear:
This application is being reviewed. You will be notified in writing of our decision, in approximately 2 weeks
It's pending.
If you hear:
This application is being reviewed. You will be notified in writing, within 7 to 10 business days, of our decision
It's been declined.

No matter what the status of your app is or what the page said after you hit submit or what Chase emailed you, etc... CALL TODAY! Any "pending" issues can either be addressed once you get your letter in the mail in 2 weeks, or you can JUST CALL TODAY!
And if at first you don't succeed HUCA, HUCA, HUCA etc. If they tell you there's a max of 2 cards per 30 days, HUCA!

Random: see this great article about negotiating tactics with Customer Service Reps.
« Last edited by Cappy on December 08, 2016, 02:27:13 PM »

Author Topic: Chase Reconsideration  (Read 880084 times)

Offline Yosel

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Re: Chase Reconsideration
« Reply #60 on: August 08, 2011, 05:10:41 PM »
Question wil the recon dept. help me close my British airways card and transfer the credit line to my sapphire card?

Offline Dan

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Re: Chase Reconsideration
« Reply #61 on: August 08, 2011, 05:15:47 PM »
Yes.
Save your time, I don't answer PM. Post it in the forum and a dedicated DDF'er will get back to you as soon as possible.

Offline Mocha

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Re: Chase Reconsideration
« Reply #62 on: August 09, 2011, 11:07:41 AM »
I applied for the Chase Sapphire Preferred Card and Hyatt at the same time and got denied for both because of too many recent credit requests. Got the Hyatt reconsidered and approved but when I called back for the Sapphire they said it went to archives (called a month after denial) so I have to reapply and call back when I get denied. Now I want to apple fort the AmEx Starwood 30k bonus and the Sapphire. How should I do this? Should I freeze Experian?

Offline AJK

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Re: Chase Reconsideration
« Reply #63 on: August 09, 2011, 11:15:57 AM »
Should I freeze Experian?

That ain't gonna work. AFAIK, AMEX cannot be compelled to check TU or Equifax.
2015: 116K bkd | 1.6M brnd | F: OZ,NH,AA,EK | J: UA,CA,TK,DL,TN,AF,VA | LIH,NRT,ROR,PEK,CNS,BOB,MEL,TLV & Pacific Hopper

Offline Mocha

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Re: Chase Reconsideration
« Reply #64 on: August 09, 2011, 11:16:59 AM »
Then maybe at least for the Sapphire?

Offline Yellow

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Re: Chase Reconsideration
« Reply #65 on: August 10, 2011, 11:57:01 PM »
Last week I applied for the southwest, united (which i have had before once), and sapphire cards in multiple browsers and got only one pull (yayy!!). When i did it i knew i most probably would not get approved but i was really in the mood of trying. Low and behold today i got rejected for the united and southwest cards. I called and reached a jerk names shawn (sean?) and he told me there was nothing that he could do since i opened a CO and BA card with them in may. I called back a few moments later and reached "ashley" who was more than happy to move some credit over from my freedom card and open up the southwest card for me. Two minutes later i called again and got the united approved also!!!
Moral of the story: don't give up or be discouraged after the first try

p.s. I didnt hear from them about my sapphire card yet, but if i get rejected i'm not sure if it would be a good idea to call them again because they might see the other two cards that just got approved and get mad. What do you guys think?

Offline AsherO

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Re: Chase Reconsideration
« Reply #66 on: August 11, 2011, 01:23:01 AM »
p.s. I didnt hear from them about my sapphire card yet, but if i get rejected i'm not sure if it would be a good idea to call them again because they might see the other two cards that just got approved and get mad. What do you guys think?

I think you should've tried to get the Sapphire approved first (assuming you're referring to the Sapphire preferred). If not, spend $1 on the SouthWest card and get it pushed through, then in 25 days or so (after your Sapphire bonus hopefully posts), try to get it closed and the CL line transferred to your Sapphire.
#hashtagsareoverrated

Offline momo

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Re: Chase Reconsideration
« Reply #67 on: August 11, 2011, 11:41:01 AM »
Data point did the 3 browser method with chase hyatt sapphire and freedom go declined all 3 due to just opening a card? anyways calles them up and they transferred 5000 from a dif card and approved for the sapphire. was told that they cannot help with the other ones. received the sapphire card then called and tried to get the other 2 approved got put on hold and then the rep came back on and started asking all kinds of ? about why i wanted the cards, and why i had closed the ba card in less then a year from when i opened it, and if i planned on keeping these new cards open or if i planned on closing them!? i assured her that of course i want to keep these cards open forever because chase is the best ;). She then placed me on hold again and 5 minutes later Viola! approved for 2 more cards! so if at 1st you dont succeed .... :)

Offline ashers

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Re: Chase Reconsideration
« Reply #68 on: August 14, 2011, 04:05:21 PM »
Got a horrible CSR wanted to get the United and Sapphire reconsider
CSR: Why in the world do you need 3 Chase Credit cards????
ME: I hope this conversation is being recorded to insure quality service...
it CAN be done!

Offline Nitantnel

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Re: Chase Reconsideration
« Reply #69 on: September 01, 2011, 01:11:42 PM »
I have an eight thousand dollar credit line (1500 BA, 1500 freedom, 5000 Sapphire,)  and have two cards which I did not pull through yet, (Continental and Hyatt). What to ask from recon?

1. Take some of the sapphire line? (will they agree to that?)
2. Take some of the Freedom and BA (or all, as I don't need them) and add a little to my credit line?


Thanks!!


Offline Nitantnel

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Re: Chase Reconsideration
« Reply #70 on: September 01, 2011, 03:29:34 PM »
Got a horrible CSR wanted to get the United and Sapphire reconsider
CSR: Why in the world do you need 3 Chase Credit cards????
ME: I hope this conversation is being recorded to insure quality service...

Well said!!

Offline moko

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Re: Chase Reconsideration
« Reply #71 on: September 04, 2011, 07:24:28 PM »
A friend got approved for UA CO BA & SWA personal then applied for the SWA business for another 50000 missed the 30 recon was told by numerous dept he'd have to apply again is there anyway to salvage the 50000 bonus offer? 9all chase reps say no, so far)
Any ideas?

Offline ez1985

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Re: Chase Reconsideration
« Reply #72 on: September 04, 2011, 08:55:01 PM »
Just applied for CO UA AND HYATT.  If i need to call reconsideration, should I ask about all three at once or call three differnt times?

Offline elikay

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Re: Chase Reconsideration
« Reply #73 on: September 04, 2011, 09:00:12 PM »
Anyone know their hours of operation?

Offline ez1985

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Re: Chase Reconsideration
« Reply #74 on: September 04, 2011, 10:23:47 PM »
Anyone know their hours of operation?
They are open.  I just called.