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Chase Recon #1: 1-888-270-2127 or 1-888-245-0625 (no longer in service) 1-800-527-7419[Mon-Fri 7:00AM-10:00PM Sat 8:00AM-5:00PM Sun 9:00AM-5:00PM ET]
Chase Recon #2: 1-888-609-7805 [Mon-Fri 8:00AM-5:00 PM ET]
Chase Business Recon #: 1-800-453-9719 [Mon-Fri 8:00AM-5:00PM ET]

Chase Fraud # 1: 1-877-470-9042  [Mon-Fri 8:00AM-8:00PM ET]
Chase Fraud # 2: 1-800-278-8830
(If you have a fraud alert on your account, recon will instantly transfer you here for verification, so you might as well call directly)

To fax in verification documents:
#1: 888-643-9624
#2: 888-643-9628

Chase CS #: 1-800-432-3117

To know whether your application is pending or declined:
Call CS 1-888-338-2586 or 1-800-432-3117 and press # or 1. (If it's asking for your full 16 digits account number, it's 1. If it's asking for only your last 4 digits, it's #)
Press 3, then 1, then key in your SSN.
If you hear:
This application is being reviewed. You will be notified in writing of our decision, in approximately 2 weeks
It's pending.
If you hear:
This application is being reviewed. You will be notified in writing, within 7 to 10 business days, of our decision
It's been declined.

No matter what the status of your app is or what the page said after you hit submit or what Chase emailed you, etc... CALL TODAY! Any "pending" issues can either be addressed once you get your letter in the mail in 2 weeks, or you can JUST CALL TODAY!
And if at first you don't succeed HUCA, HUCA, HUCA etc. If they tell you there's a max of 2 cards per 30 days, HUCA!

Random: see this great article about negotiating tactics with Customer Service Reps.
« Last edited by Cappy on December 08, 2016, 02:27:13 PM »

Author Topic: Chase Reconsideration  (Read 893043 times)

Offline elikay

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Re: Chase Reconsideration
« Reply #75 on: September 05, 2011, 01:09:40 AM »
They are open.  I just called. 
That wasn't the question, but I guess it can't hurt to just try calling.

Offline zale

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Re: Chase Reconsideration
« Reply #76 on: September 05, 2011, 01:08:32 PM »
I did a double app for CO and MP cards for my wife. She already had the Sapphire card.

I got declined for both.

I called two weeks ago, and managed to get them to approve the CO. But they refused to approve the MP card. The first time it was because "it is too similar to the CO card" and the second time it was because "too many cards open with Chase and with other companies".

When I did call the second time, the guy very blatantly asked me why I need the MP card. I scrambled to find an excuse and said something like "I like to keep my expenses separate...". It didn't fly.

Anyone have a good solid excuse why I need to have the MP card even though I have the CO card? It would be greatly appreciated.

P.S.

Excuses that I can think of:

  • The CO is Mastercard and the MP is Visa, and some places won't accept Visa or MC
  • The CO will only give free luggage on CO, but not on United (Is this true?)

Offline Dan

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Re: Chase Reconsideration
« Reply #77 on: September 05, 2011, 01:42:23 PM »
world mastercard might have more countries covered then visa sig.
Save your time, I don't answer PM. Post it in the forum and a dedicated DDF'er will get back to you as soon as possible.

Offline zale

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Re: Chase Reconsideration
« Reply #78 on: September 05, 2011, 02:23:20 PM »
world mastercard might have more countries covered then visa sig.

Thanks, but for me its the other way around. I already have the mastercard, now i need an excuse for the visa.

Offline Dan

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Re: Chase Reconsideration
« Reply #79 on: September 05, 2011, 02:30:10 PM »
Lots of international stores only take Visa.
Save your time, I don't answer PM. Post it in the forum and a dedicated DDF'er will get back to you as soon as possible.

Offline zale

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Re: Chase Reconsideration
« Reply #80 on: September 05, 2011, 02:47:46 PM »
Lots of international stores only take Visa.

Hmm... I already have the Sapphire Visa. Is there any benefits to the MP Visa over the Sapphire Visa?

Offline Yellow

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Re: Chase Reconsideration
« Reply #81 on: September 05, 2011, 04:09:18 PM »
In the past with chase I have just played dumb when they asked why I needed so many cards so quickly. I said "oooooh yah I just need the miles to go in for an old friends wedding who lives in australia... I had no clue that its so bad to open all these cards. whooooops." That worked at least twice and they opened the cards for me

Offline Cbs

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Re: Chase Reconsideration
« Reply #82 on: September 06, 2011, 10:53:32 PM »
about a month ago i got denied for the chase freedom card. i called to recon but they said i dint have enough credit history, then i called again now (a month later) and they said even though i had a CC for 8 months (its the first one i did) its still not enough and i pay t all on time etc...they also said if i try reapplying and i get denied then its not good for my credit history.
can anyone advise me, what would be a good second CC to apply for when i only had a CC (Cap one journey) for a little under a year? i looked all over DDF but there are so many cards going on here - idk where to start!
thanx

Offline elikay

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Re: Chase Reconsideration
« Reply #83 on: September 06, 2011, 11:00:03 PM »
about a month ago i got denied for the chase freedom card. i called to recon but they said i dint have enough credit history, then i called again now (a month later) and they said even though i had a CC for 8 months (its the first one i did) its still not enough and i pay t all on time etc...they also said if i try reapplying and i get denied then its not good for my credit history.
can anyone advise me, what would be a good second CC to apply for when i only had a CC (Cap one journey) for a little under a year? i looked all over DDF but there are so many cards going on here - idk where to start!
thanx
Whats the other CC you have?

Offline Cbs

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Re: Chase Reconsideration
« Reply #84 on: September 06, 2011, 11:08:59 PM »
can anyone advise me, what would be a good second CC to apply for when i only had a CC (Cap one journey) for a little under a year?

Offline Dan

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Re: Chase Reconsideration
« Reply #85 on: September 06, 2011, 11:27:18 PM »
Which Chase Recon dept did you call?
Save your time, I don't answer PM. Post it in the forum and a dedicated DDF'er will get back to you as soon as possible.

Offline Cbs

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Re: Chase Reconsideration
« Reply #86 on: September 06, 2011, 11:33:17 PM »
i called this number twice, Chase: 888-270-2127 (Application reconsideration) its from http://www.dansdeals.com/forums/index.php?topic=8028.0

and there is another number on the letter i got: 800-888-4213 (i didnt call it) and it says its Trans Union but it says as well that "the reporting agency did not make the credit decision and is unable to provide you with the specific reason of our decision"

Offline Dan

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Re: Chase Reconsideration
« Reply #87 on: September 06, 2011, 11:35:56 PM »
The other numbers aren't posted there for my health...though others seem to think as you do as well ;)
http://www.dansdeals.com/forums/index.php?topic=8028.msg119656#msg119656
http://www.dansdeals.com/archives/16036/comment-page-1#comment-90161
Save your time, I don't answer PM. Post it in the forum and a dedicated DDF'er will get back to you as soon as possible.

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Re: Chase Reconsideration
« Reply #88 on: September 06, 2011, 11:51:03 PM »
i see.....but is there another card you suggest me to try? if they keep on saying i should wait a few more months before reapplying.

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Re: Chase Reconsideration
« Reply #89 on: September 07, 2011, 02:35:47 AM »
Lots of international stores only take Visa.
In Italy I found almost every place that took CC accepted Amex. In London, almost no one. Even official attractions. I asked one of the attendants "Don't you think it's time establishments in London join the 21st century and start accepting Amex? Why is England still a third world country? It's great here in the 21st century, we have internet and all sorts of cool things"
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