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Chase Recon #1: 1-888-270-2127 or 1-888-245-0625 (no longer in service) 1-800-527-7419[Mon-Fri 7:00AM-10:00PM Sat 8:00AM-5:00PM Sun 9:00AM-5:00PM ET]
Chase Recon #2: 1-888-609-7805 [Mon-Fri 8:00AM-5:00 PM ET]
Chase Business Recon #: 1-800-453-9719 [Mon-Fri 8:00AM-5:00PM ET]

Chase Fraud # 1: 1-877-470-9042  [Mon-Fri 8:00AM-8:00PM ET]
Chase Fraud # 2: 1-800-278-8830
(If you have a fraud alert on your account, recon will instantly transfer you here for verification, so you might as well call directly)

To fax in verification documents:
#1: 888-643-9624
#2: 888-643-9628

Chase CS #: 1-800-432-3117

To know whether your application is pending or declined:
Call CS 1-888-338-2586 or 1-800-432-3117 and press # or 1. (If it's asking for your full 16 digits account number, it's 1. If it's asking for only your last 4 digits, it's #)
Press 3, then 1, then key in your SSN.
If you hear:
This application is being reviewed. You will be notified in writing of our decision, in approximately 2 weeks
It's pending.
If you hear:
This application is being reviewed. You will be notified in writing, within 7 to 10 business days, of our decision
It's been declined.

No matter what the status of your app is or what the page said after you hit submit or what Chase emailed you, etc... CALL TODAY! Any "pending" issues can either be addressed once you get your letter in the mail in 2 weeks, or you can JUST CALL TODAY!
And if at first you don't succeed HUCA, HUCA, HUCA etc. If they tell you there's a max of 2 cards per 30 days, HUCA!

Random: see this great article about negotiating tactics with Customer Service Reps.
« Last edited by Cappy on December 08, 2016, 02:27:13 PM »

Author Topic: Chase Reconsideration  (Read 789992 times)

Offline Dan

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Re: Chase Reconsideration
« Reply #90 on: September 07, 2011, 02:55:26 AM »
Family Dollar/Dollar Tree/Deals only take Visa here.  They won't take MC.
(Hint: AMEX does work if you just slide it and don't ask.  MC actually won't work though)
Save your time, I don't answer PM. Post it in the forum and a dedicated DDF'er will get back to you as soon as possible.

Offline Nitantnel

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Re: Chase Reconsideration
« Reply #91 on: September 14, 2011, 09:15:14 PM »
In Italy I found almost every place that took CC accepted Amex. In London, almost no one. Even official attractions. I asked one of the attendants "Don't you think it's time establishments in London join the 21st century and start accepting Amex? Why is England still a third world country? It's great here in the 21st century, we have internet and all sorts of cool things"

Not one vendor in DMV will accept amex.

Offline Nitantnel

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Re: Chase Reconsideration
« Reply #92 on: September 14, 2011, 09:21:54 PM »
After getting a Sapphire and Hyatt approved (Via getting rid of my Freedom and BA, and raising my CL to 11.000 on the way), I reached a wall with my continental App.

Does anyone know if Chase keeps a record of every phone call? After my first continental rejection (where they thanked me only for being on hold...) I called again and was told by the rep: "YOU JUST CALLED T-O-D-A-Y-!!! Yes, she said it in capital.

I tried to explain to her that I have a huge salary, I always pay on time, I am only asking for one more CC than I had earlier as I have another 3000 dollar to my CL, but with no success. I am afraid to call again as they might... I don't know.

Whatta you think???

Online sky121

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Re: Chase Reconsideration
« Reply #93 on: September 14, 2011, 09:24:41 PM »
Try calling a different department.
"Not all who wander are lost"

Offline Nitantnel

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Re: Chase Reconsideration
« Reply #94 on: September 14, 2011, 09:26:16 PM »
Which?

And they will not have access to the earlier phone log

Offline elikay

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Re: Chase Reconsideration
« Reply #95 on: September 14, 2011, 09:36:10 PM »
After getting a Sapphire and Hyatt approved (Via getting rid of my Freedom and BA, and raising my CL to 11.000 on the way), I reached a wall with my continental App.

Does anyone know if Chase keeps a record of every phone call? After my first continental rejection (where they thanked me only for being on hold...) I called again and was told by the rep: "YOU JUST CALLED T-O-D-A-Y-!!! Yes, she said it in capital.

I tried to explain to her that I have a huge salary, I always pay on time, I am only asking for one more CC than I had earlier as I have another 3000 dollar to my CL, but with no success. I am afraid to call again as they might... I don't know.

Whatta you think???
Personally when they tell me no, I don't push it. I just politely thank them, rinse and repeat.

Offline Nitantnel

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Re: Chase Reconsideration
« Reply #96 on: September 14, 2011, 09:41:32 PM »
Personally when they tell me no, I don't push it. I just politely thank them, rinse and repeat.
[/b]

 :)

Offline elikay

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Re: Chase Reconsideration
« Reply #97 on: September 14, 2011, 09:55:20 PM »
Quote from: Wikipedia
Lather, rinse, repeat is a phrase that is a common part of the instructions on shampoo bottles. It is sometimes also used as a humorous way of saying that a certain set of instructions should be repeated until an explicit or implicit goal is reached
link

Offline Nitantnel

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Re: Chase Reconsideration
« Reply #98 on: September 14, 2011, 09:57:59 PM »
I was enjoying not laughing

Offline elikay

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Re: Chase Reconsideration
« Reply #99 on: September 14, 2011, 10:04:38 PM »
you lost me there

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Re: Chase Reconsideration
« Reply #100 on: September 14, 2011, 10:28:57 PM »
Not all who wonder are lost  ;)

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Re: Chase Reconsideration
« Reply #101 on: September 14, 2011, 10:36:52 PM »
i applied for freedom, sp and co, got denied, called chase executive spoke with kurt ext 3991. no luck. they seem to have blacklisted me after closing down credit for e/o at my address in jan 2010. seems we had "too much" available credit. chase seems to have it in for us. we have only one card we carry a balance on, and amex just gave me credit lines. so dont know whats up with chase. anyone know where to go with this. thanx

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Re: Chase Reconsideration
« Reply #102 on: September 15, 2011, 03:56:40 AM »
I applied for the sapphire and freedom (2 browsers), I then called a few days later because i didn't take down the app id# and got them without a problem. I then called 888-270-2127 (Application reconsideration) gave them the sapphire id# and was told sorry to many apps at once but your freedom is still pending. I hung up and called 888-245-0625 (Credit Analyst reconsideration) and he said your app was JUST RECONSIDERED, I then asked if i can close one of my old chase cards (I have a CO and United that i opened about 4 months ago) he actually sounded angry and said there is nothing i can do for you, you have too many recent chase cards.
Any ideas what my next step should be. Thanx

Offline yakovwogi

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Re: Chase Reconsideration
« Reply #103 on: September 15, 2011, 08:41:32 AM »
the problem with pending is that if you did a 3bm then the first one or 2 you got approved for is one credit check, and the pending one is checked a day later.
i got denied my last one, so iwalked into a chase bank today and sat down with a banker. told him i want 3 cards to diversify my miles and that if he can make a call or two and get me approved, i would open a checking account on the spot.
he called, i got approved, i walked across the street to citi, took some money out, opened a new checking and got a $125 bonus. whole thing took me an 45min and i got 30k CO miles and $125. not a bad day

Good Move..Well done

Offline TC610

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Re: Chase Reconsideration
« Reply #104 on: September 15, 2011, 05:11:13 PM »
After getting a Sapphire and Hyatt approved (Via getting rid of my Freedom and BA, and raising my CL to 11.000 on the way), I reached a wall with my continental App.

Does anyone know if Chase keeps a record of every phone call? After my first continental rejection (where they thanked me only for being on hold...) I called again and was told by the rep: "YOU JUST CALLED T-O-D-A-Y-!!! Yes, she said it in capital.

I tried to explain to her that I have a huge salary, I always pay on time, I am only asking for one more CC than I had earlier as I have another 3000 dollar to my CL, but with no success. I am afraid to call again as they might... I don't know.

Whatta you think???

Yeah I had the same exact problem with my Sapphire Preferred.  I called two different numbers and at the second number (I forget the departments that I called) the guy had the call notes from my previous call.  The guy at the second number was a complete d!ck too and wanted to know why I called 30 minutes after being rejected by the reconsideration department.  I calmly explained that I do a lot of international travelling and wanted the Sapphire Preferred for the CDW.  His response was that I have too much credit with Chase so I asked if we could transfer lines around.  He obliged by moving the line from my UA card to the Sapphire Preferred and closing the UA card.

So if you do call again, I would be sure to mention your company uses CO a lot for business travel and you want the CO card to take advantage of all the benefits that come with the card (free bag, priority boarding, etc).