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BRG is a way of getting compensation for finding a cheaper rate then the one offered by the hotel website.  Compensation varies greatly by the hotel brand policy. It can be in the one following: first night free, gift cards, matched rate with an additional percent discount as well as bonus points.

Hotel brand/ site compensation policy
Please note: most will match the rate plus give compensation.
Choice hotel : $50 VISA gift card plus rate matched (US residents) OR first night free plus rate matched (non-US residents). It goes by the address you write on the reservation so if you Write down an Israel (or anywhere non U.S) address, you're good
Ihg: first night free (note that only the lowest avaliable IHG rate regardless of terms will be considered)
Best Western: rate matched plus 100$ BW traval card
Marriot: 25% off matched rate
Hyatt: 20% off matched rate
Hilton: 25% off matched rate
SPG : 20% off or 2k SPg points
Expedia: $50 credit toward next reservation
Priceline: $50 towards next reservation
Orbitz: Refund the difference plus $50 in Orbucks


How to find a brg claim
Search for the hotel and dates of your choice and then the fun begins.
Hotel price comparison web sites are great way of finding BRGs. Some of the following work very well:

TripAdvisor.com
Hotelscombined.com
Trivago.com
Wego.com

If you want some tutorial articles about how BRGs work, how to find them, how to match them, and all the details, go to http://brgdeals.blogspot.com/ and read the articles.

The site run by a guy named David, and he also finds BRGs and posts them there. So If you don't want to start making one yourself, just go to his site, search for the city you need and see if there are any current BRGs available. You can also be spontaneous and look at his most recent finds (he posts new ones almost daily), although you may have not planned a trip, but if you can get it free (or discounted) hey why not.

How to claim a brg
You do need to book the hotel first and then file a BRG claim.  Just search the hotels/ third party site for a best rate gaurantee policy and you should be able to find a link to a brg claim form. Be aware that room and conditions need to be a perfect match.
As they often find ways to wiggle out of this policy it's not advised to book a non refundable room unless you would have stayed there regardless.


Redeeming brgs
No  diff as to the form of compensation ( discount or free night) redeeming Is all the same. Your reservation will look like a standard reservation except it will be either discounted or show a 00.00 balance. Most hotel receptionists aren't familiar with brgs and automatically assume that it's a points stay.


Why I love choice brgs
Choice hotels include brands like quality inn, comfort inn, rodeway and of course the ascend collection. They are fairly easy when it comes to approving claims as long as you stick to the following:
- 1 claim per household per 30 days
- price match before taxes (ymmv on this one)
- your claim is submitted / approved 72 hours before your scheduled stay
However even within those policy's there are plenty of loop
Holes.



When Posting a brg please use the following Example format:

BRG claim for: Choice Hotels
Hotel Name: comfort suites
Hotel Add: 320 North Michigan Avenue, Chicago, IL, US, 60601
Room Type: Queen Suite
Room Rate:197
Better rate found: Hotelscombined.com
Better Rate: 127
« Last edited by shmuelg on December 16, 2016, 10:48:12 AM »

Author Topic: Free hotels/Best rate guarantee  (Read 205118 times)

Offline Marco Polo

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Re: Free hotels/Best rate guarantee
« Reply #75 on: June 17, 2013, 11:57:37 AM »
I see some of the Hoteltravel options say "Free Cancellation" in green next to the option, and some don't.  Do I need to find one that says "free cancellation" which is cheaper than the analogous ihg option, or is a cheaper, non "free cancellation" option sufficient?
In Dan's screenshot on the post in the main site, the example of the hoteltravel.com option does not say "free cancellation," so i'm guessing that's sufficient?

Anyone know?
CMIIW, you are supposed to book on the IHG site and then call with the site that is showing a better offer.
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Offline AJK

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Re: Free hotels/Best rate guarantee
« Reply #76 on: June 17, 2013, 11:58:20 AM »
got a case number so not so worried about themm not honoring it

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Offline fretworthy

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Re: Free hotels/Best rate guarantee
« Reply #77 on: June 17, 2013, 12:04:23 PM »
CMIIW, you are supposed to book on the IHG site and then call with the site that is showing a better offer.

I know.  My question is whether I can potentially get the guarantee if the alternative cheaper booking through hoteltravel does not have the "free cancellation" icon.

Online sky121

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Re: Free hotels/Best rate guarantee
« Reply #78 on: June 17, 2013, 12:06:26 PM »
I know.  My question is whether I can potentially get the guarantee if the alternative cheaper booking through hoteltravel does not have the "free cancellation" icon.

Unless the rep doesn't realize no. You have to match the room mates.
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Offline fretworthy

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Re: Free hotels/Best rate guarantee
« Reply #79 on: June 17, 2013, 12:13:18 PM »
Unless the rep doesn't realize no. You have to match the room mates.

ok thanks.  so i guess dan got lucky? (assuming the he used something like what he shows in the screenshot, which doesn't have the "free cancellation" icon)

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Re: Free hotels/Best rate guarantee
« Reply #80 on: June 17, 2013, 12:14:50 PM »
ok thanks.  so i guess dan got lucky? (assuming the he used something like what he shows in the screenshot, which doesn't have the "free cancellation" icon)

If you look at the one highlighted in his screenshot it DOES NOT say advanced purchase which shows it's refundable.
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Re: Free hotels/Best rate guarantee
« Reply #81 on: June 17, 2013, 12:25:43 PM »
If you look at the one highlighted in his screenshot it DOES NOT say advanced purchase which shows it's refundable.

Maybe this is the confusion - I see 3 types of reservations on hoteltravel
  • some just say the room type, and do not say "advance purchase" nor "free cancellation"
  • some say "advance purchase" in the room type - eg "Deluxe, one king bed - advance purchase"
  • some say just the room type ("deluxe"), but also have a green icon in the top left which says "free cancellation"

Dan's screenshot is of (1).  I'm wondering if that is sufficient, or does it need to be (3).

Offline Ergel

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Re: Free hotels/Best rate guarantee
« Reply #82 on: June 17, 2013, 12:30:27 PM »
You should be.
Good call


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Looks like they have decided how to deal with it. Someone by the name of Steve posted on that same site, that this is the response they got;

"Greetings!

Thank you for contacting our office regarding our Best Price Guarantee in reference to rates at the InterContinental BARCLAY. We appreciate the opportunity to assist you with this matter.

Per terms and condition of the program,

13. Abuse of Best Price Guarantee. IHG reserves the right to cancel a previously awarded free night and to cancel the lower prices for the rest of the nights of a multi-night reservation if it is found that a customer has violated or circumvented the Best Price Guarantee Terms & Conditions. Resale of rooms eligible for the Best Price Guarantee is strictly prohibited. In the event IHG believes that a room eligible for the Best Price Guarantee has been resold, or the Best Price Guarantee is otherwise being intentionally abused or manipulated to circumvent its intent, we reserve the right to cancel the previously-awarded free room night and to cancel the lower prices for the rest of the nights of a multi-night reservation, and to reject future Best Price Guarantee claims from any persons who participated in such actions.

As the provisions of our guarantee have been abused, your claim is no longer valid and any future claims you make in regards to the guarantee will be rejected.

Best Regards"
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Offline mercaz1

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Re: Free hotels/Best rate guarantee
« Reply #83 on: June 17, 2013, 12:32:03 PM »
i booked a 1 and they told me it will be honored

Offline Ergel

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Re: Free hotels/Best rate guarantee
« Reply #84 on: June 17, 2013, 12:38:44 PM »
i booked a 1 and they told me it will be honored
Who's they and when did they tell you?
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Offline PlatinumGuy

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Re: Free hotels/Best rate guarantee
« Reply #85 on: June 17, 2013, 12:46:22 PM »
Good call


Amyrlin
 
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Looks like they have decided how to deal with it. Someone by the name of Steve posted on that same site, that this is the response they got;

"Greetings!

Thank you for contacting our office regarding our Best Price Guarantee in reference to rates at the InterContinental BARCLAY. We appreciate the opportunity to assist you with this matter.

Per terms and condition of the program,

13. Abuse of Best Price Guarantee. IHG reserves the right to cancel a previously awarded free night and to cancel the lower prices for the rest of the nights of a multi-night reservation if it is found that a customer has violated or circumvented the Best Price Guarantee Terms & Conditions. Resale of rooms eligible for the Best Price Guarantee is strictly prohibited. In the event IHG believes that a room eligible for the Best Price Guarantee has been resold, or the Best Price Guarantee is otherwise being intentionally abused or manipulated to circumvent its intent, we reserve the right to cancel the previously-awarded free room night and to cancel the lower prices for the rest of the nights of a multi-night reservation, and to reject future Best Price Guarantee claims from any persons who participated in such actions.

As the provisions of our guarantee have been abused, your claim is no longer valid and any future claims you make in regards to the guarantee will be rejected.

Best Regards"

I'd love to see them defend that in court. Scoundrels
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Offline DovtheBear

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Re: Free hotels/Best rate guarantee
« Reply #86 on: June 17, 2013, 01:10:26 PM »
I'd love to see them defend that in court. Scoundrels
+1 >:(
I am on hold now. Is the consensus that it's not worth it and I should just cancel?
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Offline fretworthy

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Re: Free hotels/Best rate guarantee
« Reply #87 on: June 17, 2013, 01:26:22 PM »
+1 >:(
I am on hold now. Is the consensus that it's not worth it and I should just cancel?

just finished with them - they picked up after 1.5 hours and had to take 2 5-10 minute breaks to "verify" the lower rate.  but they said it is valid, and they gave me a reference number for the claim and that it will be confirmed and honored.  let's hope!

Offline DovtheBear

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Re: Free hotels/Best rate guarantee
« Reply #88 on: June 17, 2013, 01:28:19 PM »
just finished with them - they picked up after 1.5 hours and had to take 2 5-10 minute breaks to "verify" the lower rate.  but they said it is valid, and they gave me a reference number for the claim and that it will be confirmed and honored.  let's hope!
I hear ya. But..
Good call


Amyrlin
 
Join Date: Dec 2010
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Looks like they have decided how to deal with it. Someone by the name of Steve posted on that same site, that this is the response they got;

"Greetings!

Thank you for contacting our office regarding our Best Price Guarantee in reference to rates at the InterContinental BARCLAY. We appreciate the opportunity to assist you with this matter.

Per terms and condition of the program,

13. Abuse of Best Price Guarantee. IHG reserves the right to cancel a previously awarded free night and to cancel the lower prices for the rest of the nights of a multi-night reservation if it is found that a customer has violated or circumvented the Best Price Guarantee Terms & Conditions. Resale of rooms eligible for the Best Price Guarantee is strictly prohibited. In the event IHG believes that a room eligible for the Best Price Guarantee has been resold, or the Best Price Guarantee is otherwise being intentionally abused or manipulated to circumvent its intent, we reserve the right to cancel the previously-awarded free room night and to cancel the lower prices for the rest of the nights of a multi-night reservation, and to reject future Best Price Guarantee claims from any persons who participated in such actions.

As the provisions of our guarantee have been abused, your claim is no longer valid and any future claims you make in regards to the guarantee will be rejected.

Best Regards"
"להסתובב זה לא אומר להיות חופשי"

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Re: Free hotels/Best rate guarantee
« Reply #89 on: June 17, 2013, 03:06:25 PM »
After almost 2 hours, they told me it is a valid claim, and I should get an e-mail confirmation from the Hotel confirming my free night.
And if the Hotel doesn't approve the claim, they, (whoever I spoke to), will reimburse me.
Sounds good.  :)
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