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BRG is a way of getting compensation for finding a cheaper rate then the one offered by the hotel website.  Compensation varies greatly by the hotel brand policy. It can be in the one following: first night free, gift cards, matched rate with an additional percent discount as well as bonus points.

Hotel brand/ site compensation policy
Please note: most will match the rate plus give compensation.
Choice hotel : $50 VISA gift card plus rate matched (US residents) OR first night free plus rate matched (non-US residents). It goes by the address you write on the reservation so if you Write down an Israel (or anywhere non U.S) address, you're good
Ihg: first night free (note that only the lowest avaliable IHG rate regardless of terms will be considered)
Best Western: rate matched plus 100$ BW traval card
Marriot: 25% off matched rate
Hyatt: 20% off matched rate
Hilton: 25% off matched rate
SPG : 20% off or 2k SPg points
Expedia: $50 credit toward next reservation
Priceline: $50 towards next reservation
Orbitz: Refund the difference plus $50 in Orbucks


How to find a brg claim
Search for the hotel and dates of your choice and then the fun begins.
Hotel price comparison web sites are great way of finding BRGs. Some of the following work very well:

TripAdvisor.com
Hotelscombined.com
Trivago.com
Wego.com

If you want some tutorial articles about how BRGs work, how to find them, how to match them, and all the details, go to http://brgdeals.blogspot.com/ and read the articles.

The site run by a guy named David, and he also finds BRGs and posts them there. So If you don't want to start making one yourself, just go to his site, search for the city you need and see if there are any current BRGs available. You can also be spontaneous and look at his most recent finds (he posts new ones almost daily), although you may have not planned a trip, but if you can get it free (or discounted) hey why not.

How to claim a brg
You do need to book the hotel first and then file a BRG claim.  Just search the hotels/ third party site for a best rate gaurantee policy and you should be able to find a link to a brg claim form. Be aware that room and conditions need to be a perfect match.
As they often find ways to wiggle out of this policy it's not advised to book a non refundable room unless you would have stayed there regardless.


Redeeming brgs
No  diff as to the form of compensation ( discount or free night) redeeming Is all the same. Your reservation will look like a standard reservation except it will be either discounted or show a 00.00 balance. Most hotel receptionists aren't familiar with brgs and automatically assume that it's a points stay.


Why I love choice brgs
Choice hotels include brands like quality inn, comfort inn, rodeway and of course the ascend collection. They are fairly easy when it comes to approving claims as long as you stick to the following:
- 1 claim per household per 30 days
- price match before taxes (ymmv on this one)
- your claim is submitted / approved 72 hours before your scheduled stay
However even within those policy's there are plenty of loop
Holes.



When Posting a brg please use the following Example format:

BRG claim for: Choice Hotels
Hotel Name: comfort suites
Hotel Add: 320 North Michigan Avenue, Chicago, IL, US, 60601
Room Type: Queen Suite
Room Rate:197
Better rate found: Hotelscombined.com
Better Rate: 127
« Last edited by shmuelg on December 16, 2016, 10:48:12 AM »

Author Topic: Free hotels/Best rate guarantee  (Read 217741 times)

Offline E

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Re: Free hotels/Best rate guarantee
« Reply #90 on: June 17, 2013, 03:25:49 PM »
:( to much publicity is never a good thing, I hope this doesn't make a big chilul H'

http://bestrateguarantee.blogspot.com/2013/06/ihg-updates-best-price-guarantee-t-new.html

Offline AJK

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Re: Free hotels/Best rate guarantee
« Reply #91 on: June 17, 2013, 03:44:13 PM »
:( to much publicity is never a good thing, I hope this doesn't make a big chilul H'

http://bestrateguarantee.blogspot.com/2013/06/ihg-updates-best-price-guarantee-t-new.html

Too late.

Have you seen the comments?
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Offline jmansour

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Re: Free hotels/Best rate guarantee
« Reply #92 on: June 17, 2013, 04:52:22 PM »
I waited on hold an hour and finally got through ( i left the hold call while at my desk), i gave them all the info and they put me on hold for 10 minutes and came back and confirmed everything and gave me a case number and said I should receive an email with the adjusted confirmation showing zero.

Offline Jay the PRESIDENT

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Re: Free hotels/Best rate guarantee
« Reply #93 on: June 18, 2013, 11:16:12 PM »
whats up with this deal-- is anyone still getting the free night?  did they actually change the t&c's?

Offline EJB

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Re: Free hotels/Best rate guarantee
« Reply #94 on: June 19, 2013, 12:37:32 AM »
How many of you have gotten the email showing the updated rate? I was told on Sunday that my claim was approved, but have yet to receive the email (and my rate has not yet been adjusted). I called today to make sure nothing went wrong and was told that it has been sent to the hotel to be adjusted, but they could not give me an estimate of how long that would take. I did get a reference number for the approval, though.

Offline shimino1

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Re: Free hotels/Best rate guarantee
« Reply #95 on: June 19, 2013, 09:37:34 AM »
How many of you have gotten the email showing the updated rate? I was told on Sunday that my claim was approved, but have yet to receive the email (and my rate has not yet been adjusted). I called today to make sure nothing went wrong and was told that it has been sent to the hotel to be adjusted, but they could not give me an estimate of how long that would take. I did get a reference number for the approval, though.
Dosent sound good but hatzlecha

Offline EJB

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Re: Free hotels/Best rate guarantee
« Reply #96 on: June 19, 2013, 09:49:01 AM »
Dosent sound good but hatzlecha

Would be annoying if they don't honor mine in the end, as my claim was approved at 9:30 AM EDT Sunday and I did not make multiple bookings.

Offline mercaz1

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Re: Free hotels/Best rate guarantee
« Reply #97 on: June 19, 2013, 10:06:16 AM »
did anyone get a confirmation email that the price was changed yet?

Offline aryeh1

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Re: Free hotels/Best rate guarantee
« Reply #98 on: June 19, 2013, 11:15:41 AM »
Dosent sound good but hatzlecha
why not?
No one got an email?

Offline 12HRS

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Re: Free hotels/Best rate guarantee
« Reply #99 on: June 19, 2013, 12:20:54 PM »
Would be annoying if they don't honor mine in the end, as my claim was approved at 9:30 AM EDT Sunday and I did not make multiple bookings.

Mine was approved 2:30 AM Sun morning hours before dan posted, and I still have not received the email. Way I see it is if they honor it great, if not its no biggie.

Offline PPM

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Re: Free hotels/Best rate guarantee
« Reply #100 on: June 19, 2013, 02:37:28 PM »
I was told that I was approved and got an email today that they reviewed the case and there is a 15% service charge so it's not added on. it totals the same amount. When I checked it, it was before the charge was added so I have to fight it. They do want to give me compensation of 5,000 points.

Offline miles

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Re: Free hotels/Best rate guarantee
« Reply #101 on: June 20, 2013, 01:59:25 PM »
i got this email todtay
Dear Mr.
 
Greetings from  IHG’s Best Price Guarantee Support Desk.
 
Please accept our apologies, but the hotel failed to adjust your reservation to reflect your free night on 23 Dec 2013 at the InterContinental New York Barclay.  In order to fulfill the BPG promise of providing the first night free for reservation number 621**** we will reimburse the amount paid via check which will be sent to your address below.
 

 
You can expect to receive payment approximately four to six weeks after your stay
« Last Edit: June 20, 2013, 02:44:30 PM by miles »

Offline MEIR613

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Re: Free hotels/Best rate guarantee
« Reply #102 on: June 20, 2013, 02:17:21 PM »
i got this email todtay
Dear Mr.
 
Greetings from  IHG’s Best Price Guarantee Support Desk.
 
Please accept our apologies, but the hotel failed to adjust your reservation to reflect your free night on 17 Nov 2013 at the InterContinental New York Barclay.  In order to fulfill the BPG promise of providing the first night free for reservation number 62199987, we will reimburse the amount paid via check which will be sent to your address below.
 

 
You can expect to receive payment approximately four to six weeks after your stay
At least you get some extra miles (no pun intened).

Offline miles

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Re: Free hotels/Best rate guarantee
« Reply #103 on: June 20, 2013, 02:19:22 PM »
At least you get some extra miles (no pun intened).
do you think i will not got the check

Offline Dan

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Re: Free hotels/Best rate guarantee
« Reply #104 on: June 20, 2013, 02:26:53 PM »
do you think i will not got the check
You will.
Save your time, I don't answer PM. Post it in the forum and a dedicated DDF'er will get back to you as soon as possible.