Author Topic: Biggest Whoppers You've Heard From A Phone Rep  (Read 7686 times)

Offline Dan

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Biggest Whoppers You've Heard From A Phone Rep
« on: October 03, 2017, 11:35:46 PM »
OK fine, not the biggest whopper. But I was just dumbfounded as she argued with me.
https://youtu.be/k3IEyJTZ7Fw

What whoppers have you been told?
« Last Edit: October 03, 2017, 11:47:38 PM by Dan »
Save your time, I don't answer PM. Post it in the forum and a dedicated DDF'er will get back to you as soon as possible.

Offline mmgfarb

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Re: Biggest Whoppers You've Heard From A Phone Rep
« Reply #1 on: October 03, 2017, 11:38:49 PM »
Lol
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Offline as2

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Re: Biggest Whoppers You've Heard From A Phone Rep
« Reply #2 on: October 03, 2017, 11:42:45 PM »
Lmao. You'd think she'd realize it the first time she said it out loud.
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Offline 12HRS

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Re: Biggest Whoppers You've Heard From A Phone Rep
« Reply #3 on: October 03, 2017, 11:55:57 PM »
I've been able to get the 5.60 back to CC about half the time even when the flight was not booked within 24 hours. Can't figure out rhyme or reason.

Offline David Smith

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Re: Biggest Whoppers You've Heard From A Phone Rep
« Reply #4 on: October 04, 2017, 02:15:56 AM »
OK fine, not the biggest whopper. But I was just dumbfounded as she argued with me.
https://youtu.be/k3IEyJTZ7Fw

What whoppers have you been told?
C'mon, that's not nice.

Why isn't this thread in JS?
Who do you think you are fooling? You think you are going to pull a quick one on your Creator? Good luck with that.
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Offline Yaalili

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Re: Biggest Whoppers You've Heard From A Phone Rep
« Reply #5 on: October 04, 2017, 02:51:20 AM »
Lol :) great idea for a thread.

Offline yandmk

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Re: Biggest Whoppers You've Heard From A Phone Rep
« Reply #6 on: October 04, 2017, 03:10:06 AM »
While trying to book a flight TLV to NYC on a *A combo ticket of 3 different airline codeshares (something like LX, UA, OS - don't recall exactly) with Chase UR, she was warning me that it may not be worth it, because if I will want to make any change, I would need to pay a change fee to each of the 3 airlines
She must've never booked an int'l  flight before....
Though I've actually hardly ever found any real competent reps in URs travel department.

Offline hide4

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Re: Biggest Whoppers You've Heard From A Phone Rep
« Reply #7 on: October 04, 2017, 04:06:11 AM »
When booking a room thru SPG was told I'm 1 night away from plat. I really had only 1 night.
 

Offline myi

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Re: Biggest Whoppers You've Heard From A Phone Rep
« Reply #8 on: October 04, 2017, 06:23:36 AM »
OK fine, not the biggest whopper. But I was just dumbfounded as she argued with me.
https://youtu.be/k3IEyJTZ7Fw

What whoppers have you been told?
lol, she was so convinced you were Within a week, you should have asked her to go through all the months of the year and see which comes first and which last.. ;)
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Offline jj1000

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Re: Biggest Whoppers You've Heard From A Phone Rep
« Reply #9 on: October 04, 2017, 07:35:55 AM »
OK fine, not the biggest whopper. But I was just dumbfounded as she argued with me.
https://youtu.be/k3IEyJTZ7Fw

What whoppers have you been told?
Lol, but that's not actually bad. It was just a slip up.
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Offline jj1000

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Re: Biggest Whoppers You've Heard From A Phone Rep
« Reply #10 on: October 04, 2017, 07:38:37 AM »
How about ever plan B phone call ever? They all lie about things they just don't know.

A few days ago an amex rep told me that amex has no control over refunding late fees and when I told him I was evacuated due to a hurricane he said I'm so sorry you were almost effected by a hurricane but amex has no way to refund late fees.
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Offline SearchGuy

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Re: Biggest Whoppers You've Heard From A Phone Rep
« Reply #11 on: October 04, 2017, 08:38:27 AM »
OK fine, not the biggest whopper. But I was just dumbfounded as she argued with me.
https://youtu.be/k3IEyJTZ7Fw

What whoppers have you been told?
You always record your phone calls?

Offline Dan

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Re: Biggest Whoppers You've Heard From A Phone Rep
« Reply #12 on: October 04, 2017, 08:39:06 AM »
Yes
Save your time, I don't answer PM. Post it in the forum and a dedicated DDF'er will get back to you as soon as possible.

Offline SearchGuy

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Re: Biggest Whoppers You've Heard From A Phone Rep
« Reply #13 on: October 04, 2017, 08:39:30 AM »
How about ever plan B phone call ever? They all lie about things they just don't know.

A few days ago an amex rep told me that amex has no control over refunding late fees and when I told him I was evacuated due to a hurricane he said I'm so sorry you were almost effected by a hurricane but amex has no way to refund late fees.
Amex is terrible when it comes to waiving fees in general

Offline real-brisker

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Re: Biggest Whoppers You've Heard From A Phone Rep
« Reply #14 on: October 04, 2017, 08:55:41 AM »
Yes
Do you not need to advise them that they will also be recorded?

Offline jj1000

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Re: Biggest Whoppers You've Heard From A Phone Rep
« Reply #15 on: October 04, 2017, 08:56:42 AM »
Do you not need to advise them that they will also be recorded?
Only 11 states require 2 part consent... California, Connecticut, Florida, Illinois, Maryland, Massachusetts, Montana, New Hampshire, Pennsylvania and Washington.

If you are located in any other state you don't need permission...
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Offline real-brisker

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Re: Biggest Whoppers You've Heard From A Phone Rep
« Reply #16 on: October 04, 2017, 09:01:22 AM »
Cool. So when they say it its enough.

Offline jj1000

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Re: Biggest Whoppers You've Heard From A Phone Rep
« Reply #17 on: October 04, 2017, 09:02:41 AM »
Cool. So when they say it its enough.
In 39 states you don't have to say anything at all.
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Offline EJB

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Re: Biggest Whoppers You've Heard From A Phone Rep
« Reply #18 on: October 04, 2017, 09:09:00 AM »
Is it illegal to record without consent? Or is that just not admissable in court?

Offline jj1000

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Re: Biggest Whoppers You've Heard From A Phone Rep
« Reply #19 on: October 04, 2017, 09:09:52 AM »
Is it illegal to record without consent? Or is that just not admissable in court?
It's illegal in the 11 states listed above, otherwise it's legal and admissible fwiu.
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