My Galaxy s8+ dropped dead...

[Yehuda25]

So I tried to turn on my phone tonight, nothing doing.

Tried plugging it in to charge it - nothing.

After trying the 3rd outlet and 3rd different charger (all original samsung and verified good with other working phones) it showed briefly a charge icon then nothing.

I tried everything online, every different combination of buttons, (hard reset, soft reset, recovery...) nothing.

Phone has now been charging for a few hours - still nothing. Nothing lights up, the charging light does not go on.

I also tried wireless charging it - but no go.

The only thing that does happens is - once in a while when pressing the power and another button, a white/black/grey flash (kinda like what those old tv/vhs playing monitors used to show) shows up (one or 2 lines worth, not the whole screen).

Any ideas?

Thanks!

[as2]

Sounds like it can be a loose wire, but can be a software thing too. How comfortable are you with opening up your phone?

[Yehuda25]

Sounds like it can be a loose wire, but can be a software thing too. How comfortable are you with opening up your phone?

I'm a techie, but I don't like to open anything I don't have to.. Especially something that can void the warranty...

[as2]

I'm a techie, but I don't like to open anything I don't have to.. Especially something that can void the warranty...

If you have a warranty, send it back no?

[Yehuda25]

If you have a warranty, send it back no?

I plan on going in store, as that is the only way to salvage some of the data.

Of course I have a backup, but it seems to be missing a few of the most recent contact that were added.

I was wondering if there was some fix that I was missing, this was just so odd. I have never seen this.

[as2]

I plan on going in store, as that is the only way to salvage some of the data.

Of course I have a backup, but it seems to be missing a few of the most recent contact that were added.

I was wondering if there was some fix that I was missing, this was just so odd. I have never seen this.

I hear you. I'm no expert.

[Yehuda25]

I hear you. I'm no expert.

gotchya, thanks.

[Dan]

Try a non fast charger.

[Yehuda25]

Try a non fast charger.

No go, thanks though.

I also tried a wireless charger, no go...

I wish they had removable batteries:(

I am assuming its a battery issue.

[ual902]

How to Replace the Battery on a Samsung Galaxy S8

https://youtu.be/ledFGmzyMww

[good sam]

If you have a warranty, send it back no?

Problem is you'll get a refurb with its own problems. 

[aygart]

Problem is you'll get a refurb with its own problems. 

Worse than not working at all?

[Yehuda25]

I'm going to go in store. When my wife cracked her screen they fixed it on the spot for extremely cheap.

[yitrap]

I'm going to go in store. When my wife cracked her screen they fixed it on the spot for extremely cheap.

What do you mean in store? Samsung has repair facilities that you can go to?

[Yehuda25]

What do you mean in store? Samsung has repair facilities that you can go to?

yes, similar to an Apple Store.

[yitrap]

yes, similar to an Apple Store.

🤦🤦🤦 stupid Samsung phone reps I asked them for a store 20 times! Thanks


Eta: scratch that, Chicago is a Level 1 facility, they don't do repairs.

They're called Samsung studios for reference.

[yhaller14]

🤦🤦🤦 stupid Samsung phone reps I asked them for a store 20 times! Thanks


Eta: scratch that, Chicago is a Level 1 facility, they don't do repairs.

They're called Samsung studios for reference.

And you thought that moving OOT only had good things...

[yitrap]

And you thought that moving OOT only had good things...

Touche

[Yehuda25]

🤦🤦🤦 stupid Samsung phone reps I asked them for a store 20 times! Thanks


Eta: scratch that, Chicago is a Level 1 facility, they don't do repairs.

They're called Samsung studios for reference.

I don't know what they are called, but this is the one that is close to monsey - doesn't say what "level" it is, but they fixed my wife's phone on the spot a few months ago...


Customer Serivce (CVE Maywood)

Authorized Service Center
91 West Spring Valley Ave, Suite L3
Maywood, NJ 07607
8883214994

Customer Service (CVE Maywood)

Schedule an appointment today
91 W. Spring Valley Ave Ste L3, Maywood, NJ 07607
Phone: 201-291-3779
Repair Service Hours
Mon-Sat: 11:00 a.m.-7:00 p.m.
Sun: Closed
Business Hours
Mon-Sat: 10:00 a.m.-9:30 p.m.
Sun: Closed
Services & Programs
Smartphone & Tablet Repair
Product Experience
Product Training
Smartphone & Tablet Accessories

[good sam]

Worse than not working at all?

Potentially worse than a homemade fix that might void the warranty.