I just had a very strange experience with this card. I signed up for the card back in July at a local chase branch. the representative at the branch was able to submit the application and have the first year waived. She did not get an approval back right away and said we should hear back in a few days. A few days later I got an approval email and the card was in the mail.
After getting my first bill, and spending the necessary $5k to get the bonus points i noticed the $95 fee was on the statement. I called up Chase and they said it had to be settled in the Branch. I went into the branch and they couldn't really understand what happened. I showed them a letter i got in the mail that said i was supposed to get 100k Points instead of the 80k i received but that the $95 fee would still be in place. However they only gave me 80k points and said they cant waive the first years annual fee.
The rep at the bank was just as confused and told me that there really isn't anything they can do except to downgrade my card from the Chase Ink Business Preferred to the Ink Business Cash and the annual fee will be prorated and i will be refunded around $78.
Question 1: should I downgrade to the Business Cash card, what are the 5% cash back on business purchases?
Question 2: Should i keep fighting and see what happens.
