amex sending out email "ineligible for signup bonus"

[joe1234]

I got a retention bonus for keeping the green card, then got a bonus to upgrade to gold, then got a bonus to upgrade to platinum. I then downgraded back to gold around 3 weeks ago. Today I got an email for a bonus to upgrade to platinum. Can this cause a red flag if I upgrade and then downgrade back to gold for a second time?

I upgraded back to platinum for a second time  and still haven’t received the sign up bonus. Is it safe to call??

[joe1234]

I upgraded back to platinum for a second time  and still haven’t received the sign up bonus. Is it safe to call??

is it a good idea to call and try to get the 60k points or should i just leave it... and not risk getting shut down??

[Mr. CC]

Thanks, guess I won't hold my breath

Just an update, It all posted a few weeks ago and I now received a letter that originally it was a "technical" error.(tried attaching it but the file came out too large)
And that should answer the next question...

is it a good idea to call and try to get the 60k points