Author Topic: Virgin Australia $172: Dallas Melbourne, Australia. Roundtrip  (Read 622 times)

Offline YossieW

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Offline Thingywingy

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Re: Virgin Australia $172: Dallas Melbourne, Australia. Roundtrip
« Reply #1 on: October 30, 2017, 07:41:11 PM »
whats the cancellation policy if I book direct with them not priceline?
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Offline SearchGuy

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Re: Virgin Australia $172: Dallas Melbourne, Australia. Roundtrip
« Reply #2 on: October 30, 2017, 07:43:40 PM »
whats the cancellation policy if I book direct with them not priceline?
probably 24 hours

Offline Thingywingy

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Re: Virgin Australia $172: Dallas Melbourne, Australia. Roundtrip
« Reply #3 on: October 30, 2017, 07:54:29 PM »
Not sure what currently confirming means...?
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Offline Thingywingy

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Re: Virgin Australia $172: Dallas Melbourne, Australia. Roundtrip
« Reply #4 on: October 31, 2017, 11:22:42 AM »
"Hello ********,

Our records indicate that you recently tried to purchase a reservation with Virgin Australia. Once the purchase request was made we attempted to confirm ticketing with the airline however the booking has been rejected due to a fare filing issue.

Because of this issue we are unable to confirm your tickets and you will need to place a new reservation for your intended travel dates. Please note your credit card has not been charged.

We apologize for the inconvenience and stand ready to assist you with rebooking your travel plans at www.priceline.com.

Sincerely,

Priceline.com Customer Care"
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Offline jj1000

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Re: Virgin Australia $172: Dallas Melbourne, Australia. Roundtrip
« Reply #5 on: October 31, 2017, 12:13:47 PM »
Anyone going to bother with DOT complaint? If it really wasn't ticketed yet, probably don't have much of a complaint again Virgin Australia.
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Offline SearchGuy

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Re: Virgin Australia $172: Dallas Melbourne, Australia. Roundtrip
« Reply #6 on: October 31, 2017, 11:21:09 PM »
The price Priceline presented was probably never a valid fare, a booking at $280 on VA website would likely result in an eticket (DDMS comment)

Offline nobiggy

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Re: Virgin Australia $172: Dallas Melbourne, Australia. Roundtrip
« Reply #7 on: October 31, 2017, 11:26:26 PM »
The price Priceline presented was probably never a valid fare, a booking at $280 on VA website would likely result in an eticket (DDMS comment)
I booked on VA website and got a ticket number and all....I canceled since I don't think i'll be able to manage in Y.....

Offline ME17

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Re: Virgin Australia $172: Dallas Melbourne, Australia. Roundtrip
« Reply #8 on: November 10, 2017, 10:26:59 AM »
Anyone going to bother with DOT complaint? If it really wasn't ticketed yet, probably don't have much of a complaint again Virgin Australia.
I need help to file a complaint- my flight was just canceled almost two weeks later. Already booked an LA flight and CC was charged for this flight as well.

Offline shapsam

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Re: Virgin Australia $172: Dallas Melbourne, Australia. Roundtrip
« Reply #9 on: November 10, 2017, 10:41:30 AM »
I need help to file a complaint- my flight was just canceled almost two weeks later. Already booked an LA flight and CC was charged for this flight as well.
https://airconsumer.dot.gov/escomplaint/ConsumerForm.cfm

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Re: Virgin Australia $172: Dallas Melbourne, Australia. Roundtrip
« Reply #11 on: November 12, 2017, 05:44:19 PM »
they've got to update the DOT rules that mistakes have to be cancelled by airline within 24-48h or a fair time frame, forget about refunding other arrangements, it's just not fair that people safely assume that after 9 days pass by and the tickets still show valid only for the airline to come and cancel!

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Re: Virgin Australia – $172: Dallas – Melbourne, Australia. Roundtrip
« Reply #12 on: November 14, 2017, 04:56:56 PM »
Yeah, ridiculous! Got my notification of flight cancellation also... was skeptical at first too, but after a week going by I was really looking forward to this one. Filed a complaint...
--edit: for the record, I had been issued a ticket

Offline SearchGuy

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Re: Virgin Australia $172: Dallas Melbourne, Australia. Roundtrip
« Reply #13 on: November 14, 2017, 11:38:16 PM »
Yeah, ridiculous! Got my notification of flight cancellation also... was skeptical at first too, but after a week going by I was really looking forward to this one. Filed a complaint...
--edit: for the record, I had been issued a ticket
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