Brussels Airlines saying we never had a confirmed ticket.

[chff]

when i made the booking, i asked them to specifically state on the phone that we are confirmed for all segments. and i made her repeat it clearly. (prophetic?) so there is a recording somewhere, of a united agent confirming our seats.

It was confirmed then, SN made all changes later (talking what I saw from my PNRs & others - I didn't see yours) and no action was taken then

Comp IME needs to be paid by SN - they made all the changes and the mess

[Solma]

we have a confirmed reservation from united

Did you receipt from UA show the Brussels airlines segment?

[nafnaf12]

Just had the same thing happen was on a United booking. Had to call united at the airport to reissue the ticket luckily they still had a few seats available

[username]

Time for a main site  post. Or maybe once the sales season slows down.

[chaimdasap]

Did you receipt from UA show the Brussels airlines segment?

yes of course.

[high end hobo]

I've had major issues with UA issued tickets on SN metal to/from TLV

[chaimdasap]

I've had major issues with UA issued tickets on SN metal to/from TLV

were you able to do anything abt it?

[high end hobo]

were you able to do anything abt it?

Yes, I rebooked through a travel agent

[chff]

@chaimdasap pls let us know of any updates

[yelped]

@chaimdasap pls let us know of any updates

+1

[chaimdasap]

so far they just keep denying its their fault and blame it on united. united does the same thing back.

[ExGingi]

so far they just keep denying its their fault and blame it on united. united does the same thing back.

Try an Israeli lawyer in Israeli court.

If they can subpoena the PNR, you might have proof there, based on what @chff wrote.