Go to small claims if DoT doesn't respond
At least in NY, small claims doesn't have jurisdiction over $5K, not enough.
$10K in some states.Either way, can't each pax file seperately?I'd take $5K for the miles and find another way to book something.
That *is* the update. No F.. Rebooking in J or refunding miles.
No heads up they sent me a rebooked business class ticket. No refund of points either. Any updates?
Anyone get rebooked on a paid ticket willing to share PNR with me? I need one to show AC