Author Topic: cannot book AA flights from British Airways using Avios  (Read 1254 times)

Offline eric_the_red

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cannot book AA flights from British Airways using Avios
« on: December 12, 2017, 01:49:18 PM »
Looking on the BA website, I see *no* availability for *any* dates for flights inside the US.  I've heard of IT glitches preventing visibility into American Airlines flight online from the British Airways website, so I called up BA - but the British Airways representative claims they only release 4 tickets per flight per day, and they've all been taken by quicker people.

This is obviously BS, and I've been arguing with him to no avail.  He won't transfer me to a supervisor either.

Any suggestions / thoughts?

Thanks.

Offline Lou Bob

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Re: cannot book AA flights from British Airways using Avios
« Reply #1 on: December 12, 2017, 01:51:10 PM »
Search AA first to find the availability
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Offline lubaby

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Re: cannot book AA flights from British Airways using Avios
« Reply #2 on: December 12, 2017, 01:54:19 PM »
Did you first try finding sAAver space on American website?

Offline eric_the_red

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Re: cannot book AA flights from British Airways using Avios
« Reply #3 on: December 12, 2017, 02:18:08 PM »
Yes to both - there's tons of availability on AA.  But they don't show up on BA's website.  Note I had the rep check other itineraries, like JFK -> LAX - there's nothing for any flights on any date - the whole system is down.  But he still denies everything and refuses to help.  He won't let me talk to a supervisor - he said I should file a complaint on their website instead, which i did.

Offline mmgfarb

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Re: cannot book AA flights from British Airways using Avios
« Reply #4 on: December 12, 2017, 02:50:12 PM »
Yes to both - there's tons of availability on AA.  But they don't show up on BA's website.  Note I had the rep check other itineraries, like JFK -> LAX - there's nothing for any flights on any date - the whole system is down.  But he still denies everything and refuses to help.  He won't let me talk to a supervisor - he said I should file a complaint on their website instead, which i did.
Are you sure there's saver space on AA? I just did a quick check on BA's website and the first flight I looked for had availability, I even checked JFK-LAX for a random date in Jan. What flight are you looking for?
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Offline Yosel

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Re: cannot book AA flights from British Airways using Avios
« Reply #5 on: December 12, 2017, 03:10:24 PM »
I booked yesterday NP

Offline eric_the_red

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Re: cannot book AA flights from British Airways using Avios
« Reply #6 on: December 13, 2017, 12:39:29 PM »
Interesting - I tried a random itinerary, and this time, I did find something - so there is now some communication between the systems.

But for my flights, nothing at all on any surrounding days:

DFW <-> EWR (or LGA or JFK)

12/28 - 1/3 (or surrounding days)

I do see awards for each day on the AA site, albeit some for 20K instead of 12.5K.

Thanks.



Offline username

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Re: cannot book AA flights from British Airways using Avios
« Reply #7 on: December 13, 2017, 12:52:15 PM »
Booked today NP.
Interesting - I tried a random itinerary, and this time, I did find something - so there is now some communication between the systems.

But for my flights, nothing at all on any surrounding days:

DFW <-> EWR (or LGA or JFK)

12/28 - 1/3 (or surrounding days)

I do see awards for each day on the AA site, albeit some for 20K instead of 12.5K.

Thanks.




BA can only book Saaver award level tickets.
^^^