I'm hopeful that most people who were using this for legitimate issues (like the old boots just tearing in a wierd place, the knapsack strap tearing, the coat falling apart) will still be ok
Seems it's just to enable them to say no when necessary.
like when they're gumpy?
I've heard some crazy stories about LL Bean returns. Sad that they ruined it for everyone.
I highly doubt that
++1
if they tell people to go screw after a year they will start losing customers. What advantage is there in buying LL bean over lands end if neither stands behind their products? Lands End is way cheaper
Lands End stands behind their products.
It's the first time I've seen a company say something truthfully like that.
I need CMs NO!
here you go
Too late, that's deleted, not sure what it was
NO!
Oh right Just use this:
saying deleted too.ETA: In tapa it looks like a normal red NO!