Inspired by DDMS post, finally complained to CX.
Hi,
I would like to complain about the Kosher meal that I received on the Cathay flight from EWR-HKG. It came from Borenstein caterers, and it was absolutely disgusting. Throughout the 16 hour flight I was hungry because the food was so terrible. 2nd, the flight attendant notified me that they forgot to bring me a dinner meal, so they served me the nasty breakfast twice. As a premium economy customer, I believe that I deserved far better than that dog food that I received.
In contrast to this terrible experience, on my return flight from HKG-EWR, I was served food from Hermolis catering, and the food was actually delicious. It was 1000x better than the dog food I was served on the inbound flight.
Please pass on this feedback to whoever is in charge of ordering the Kosher meals. There is no reason that your valued customers should be tortured from Borenstein's terrible "food", when Hermolis catering offers an excellent alternative option.
Thanks,