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Citibank Contacts:
Application status https://www.accountonline.com/cards/acq/CardApplicationStatus.do?screenID=3187
(800) 695-5171 Personal Application Status and Reconsideration Line with live rep
(888) 201-4523 Application status
(866) 606-2961 Reconsideration Line
(800) 763-9795 General Personal Application Inquiries with live rep
(800) 645-7240 Business Application Status and Reconsideration Line, dial option 3 then option 1 for application status
(800) 288-4653 Business Application Status and Reconsideration Line, dial option 3 then option 1 for application status
(866) 606-2787 General Application and Account Questions with live rep

Many people have also had better luck writing to the office of the President for reconsideration on Citi cards:
Mr. Ken Stork
Office of the President
PO Box 6000
Sioux Falls, SD 57117

Random: see this great article about negotiating tactics with Customer Service Reps.
« Last edited by shoobi on August 25, 2015, 07:24:29 PM »

Author Topic: Citi reconsideration  (Read 144776 times)

Offline Drago

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Re: Citi reconsideration
« Reply #90 on: August 27, 2012, 02:22:29 PM »
I thought we never trust the reps.
I'll call them soon and post it.

Called them, mentioned that I had canceled a personal account. He confirmed some details, put me on hold, and then approved me. (And he confirmed the 50k + 150 w/o my asking)

Offline compddd

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Re: Citi reconsideration
« Reply #91 on: August 27, 2012, 02:48:09 PM »
So 5 is the apparent limit?

I'd have followed up.

Got a letter response from them finally (I thought they are supposed to call you?)

They told me to kick rocks again for the same reason, too many recent inquiries.

Offline Yosel

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Re: Citi reconsideration
« Reply #92 on: August 29, 2012, 01:02:08 PM »
what is the phone number for citi reconsideration dept.?

Offline JEWDA

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Re: Citi reconsideration
« Reply #93 on: August 29, 2012, 01:03:27 PM »
what is the phone number for citi reconsideration dept.?
Citi:
Citi: 866-606-2787 (Account Analyst)
Citi: 888-201-4523 (New App Approval Status)
Citi App Status: 800-645-7240, 800-288-4653, 800-750-7453
Citi: 800-444-2568 (Retention Dept.)
Citi: 800-763-9795 (Credit Dept.)
Citi Credit Bureau Dispute Fax: 866-713-5028
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Offline aj26

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Re: Citi reconsideration
« Reply #94 on: August 29, 2012, 01:07:16 PM »
I have a lady in my accounting class who works for citi credit department, (approving new accounts and all).
Any questions I should ask her?
 ;D ;D ;D

Offline compddd

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Re: Citi reconsideration
« Reply #95 on: August 29, 2012, 01:56:33 PM »
I have a lady in my accounting class who works for citi credit department, (approving new accounts and all).
Any questions I should ask her?
 ;D ;D ;D

Ask her if she can approve me :)

Offline JEWDA

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Re: Citi reconsideration
« Reply #96 on: August 29, 2012, 02:47:01 PM »
I have a lady in my accounting class who works for citi credit department, (approving new accounts and all).
Any questions I should ask her?
 ;D ;D ;D
tell her she should have taken accounting before working for citi ;)
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Offline Lamdan

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Re: Citi reconsideration
« Reply #97 on: August 29, 2012, 10:57:35 PM »
I have a lady in my accounting class who works for citi credit department, (approving new accounts and all).
Any questions I should ask her?
 ;D ;D ;D
Tell her not to be an idiot like her colleagues. Citi's recon reps are nasty.
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Offline Yungerman

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Re: Citi reconsideration
« Reply #98 on: September 04, 2012, 10:46:13 PM »
Tell her not to be an idiot like her colleagues. Citi's recon reps are nasty.
+1000

I just got declined for a 2BM AA Visa+Amex. I was surprised that the reason was: Monthly balance of Amex over 20k!
I explained that the high charges are business operating expenses and obviously not personal spending. Speaking to
multiple supervisors of multiple departments didn't help. I'm using the age old DDF method: Bitochon, Tehillin, and HUCA!

Offline myb821

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Re: Citi reconsideration
« Reply #99 on: September 04, 2012, 10:47:44 PM »
+1000

I just got declined for a 2BM AA Visa+Amex. I was surprised that the reason was: Monthly balance of Amex over 20k!
I explained that the high charges are business operating expenses and obviously not personal spending. Speaking to
multiple supervisors of multiple departments didn't help. I'm using the age old DDF method: Bitochon, Tehillin, and HUCA!
u should def have paid those off b4 applying or get a business card to put those kind of transactions on

Offline Drago

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Re: Citi reconsideration
« Reply #100 on: September 05, 2012, 01:12:53 AM »
+1000

I just got declined for a 2BM AA Visa+Amex. I was surprised that the reason was: Monthly balance of Amex over 20k!
I explained that the high charges are business operating expenses and obviously not personal spending. Speaking to
multiple supervisors of multiple departments didn't help. I'm using the age old DDF method: Bitochon, Tehillin, and HUCA!
No doubt that with enough tehillim, Hashem will judge you favorably...

Offline compddd

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Re: Citi reconsideration
« Reply #101 on: September 05, 2012, 10:40:53 AM »
Not always true with Citi, I did HUCA till hell froze over and sent letters. They wouldn't budge.

Offline AJK

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Re: Citi reconsideration
« Reply #102 on: September 05, 2012, 12:40:01 PM »
u should def have paid those off b4 applying or get a business card to put those kind of transactions on

+1
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Re: Citi reconsideration
« Reply #103 on: September 20, 2012, 11:48:48 AM »
I applied 3bm Amex visa master card American Airlines credit cards got denied so far for 2 when I called they needed to verify my visa and Amex called 2 separate times for 2 separate applications and they denied me telling me that there is some kind of debt on my account but as far as I'm concerned I paid all my bills any ideas what I can do I would really appreciate it thanks

Offline AJK

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Re: Citi reconsideration
« Reply #104 on: September 20, 2012, 02:15:22 PM »
First thing you do is pull your credit report and verify it's clean.
2015: 116K bkd | 1.6M brnd | F: OZ,NH,AA,EK | J: UA,CA,TK,DL,TN,AF,VA | LIH,NRT,ROR,PEK,CNS,BOB,MEL,TLV & Pacific Hopper