Topic Wiki

Citibank Contacts:
Application status – https://www.accountonline.com/cards/acq/CardApplicationStatus.do?screenID=3187
(800) 695-5171 – Personal Application Status and Reconsideration Line with live rep
(888) 201-4523 – Application status
(866) 606-2961 800-695-5171 – Reconsideration Line
(800) 763-9795 – General Personal Application Inquiries with live rep
(800) 645-7240 – Business Application Status and Reconsideration Line, dial option 3 then option 1 for application status
(800) 288-4653 – Business Application Status and Reconsideration Line, dial option 3 then option 1 for application status
(866) 606-2787 – General Application and Account Questions with live rep

Many people have also had better luck writing to the office of the President for reconsideration on Citi cards:
Mr. Ken Stork
Office of the President
PO Box 6000
Sioux Falls, SD 57117

Random: see this great article about negotiating tactics with Customer Service Reps.
« Last edited by Dani on July 14, 2021, 10:12:17 AM »

Author Topic: Citi reconsideration  (Read 233311 times)

Offline a good yeshiva bachur

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Re: Citi reconsideration
« Reply #480 on: May 03, 2017, 12:56:19 AM »
im new to citi and just applied for the AA business card and was immediately denied, what now? who should i call?

Online mochjas

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Re: Citi reconsideration
« Reply #481 on: May 03, 2017, 06:29:22 AM »
im new to citi and just applied for the AA business card and was immediately denied, what now? who should i call?
see wiki

Offline a good yeshiva bachur

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Re: Citi reconsideration
« Reply #482 on: May 03, 2017, 01:38:45 PM »

Offline a good yeshiva bachur

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Re: Citi reconsideration
« Reply #483 on: May 04, 2017, 02:43:29 PM »
so... 
i was told to call the executive office and they said i was declined cause business is too new
so they submitted a request for a credit annalist to review and BH i was approved today! :D

Offline Yehuda25

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Re: Citi reconsideration
« Reply #484 on: May 29, 2017, 03:39:42 PM »
how long after a citi app can it be reconed? 30 days?
“To avoid criticism say nothing, do nothing, be nothing.”


― Aristotle

Offline dealtastic

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Re: Citi reconsideration
« Reply #485 on: June 02, 2017, 02:42:45 PM »
how long after a citi app can it be reconed? 30 days?
up to 30 days after they inform you of the denial.

Offline since1492

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Re: Citi reconsideration
« Reply #486 on: June 04, 2017, 02:36:53 AM »
was declined for a double cash spoke to a rep he told me not a long enough history and no bal on alot of your cards and no loan history bla bla.... being that I don't have 2 cards for 2 years is HUCA worth it or give it up?
the masmid atzum
מאז

Offline hide4

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Re: Citi reconsideration
« Reply #487 on: June 04, 2017, 06:32:07 AM »
was declined for a double cash spoke to a rep he told me not a long enough history and no bal on alot of your cards and no loan history bla bla.... being that I don't have 2 cards for 2 years is HUCA worth it or give it up?
If you don't huca now when is the right time to huca?!

Offline yossig

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Re: Citi reconsideration
« Reply #488 on: June 05, 2017, 02:18:09 PM »
so... 
i was told to call the executive office and they said i was declined cause business is too new
so they submitted a request for a credit annalist to review and BH i was approved today! :D
what is the executive office phone no?

Offline a good yeshiva bachur

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Re: Citi reconsideration
« Reply #489 on: June 05, 2017, 02:32:25 PM »
what is the executive office phone no?
why is it not in wiki? ???

Offline mmgfarb

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Re: Citi reconsideration
« Reply #490 on: June 08, 2017, 12:59:47 AM »
Applied for a Citi HH Reserve and it got declined for too many recent inquiries, I'm trying to get them to pull my EQ for a reconsideration but reps keep telling me that they can't choose the bureau and whatever they pulled is what's used for the recon. I know I've gotten them to pull EQ in the past for a recon and got a card approved that way. Any suggestions?
"JS [is] a fetid cesspool of unvarnished linguistic manure, with lots of useless drivel and post-padding." -Moishebatchy

Offline mmgfarb

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Re: Citi reconsideration
« Reply #491 on: June 08, 2017, 05:05:25 PM »
Applied for a Citi HH Reserve and it got declined for too many recent inquiries, I'm trying to get them to pull my EQ for a reconsideration but reps keep telling me that they can't choose the bureau and whatever they pulled is what's used for the recon. I know I've gotten them to pull EQ in the past for a recon and got a card approved that way. Any suggestions?
Bump- anyone?
"JS [is] a fetid cesspool of unvarnished linguistic manure, with lots of useless drivel and post-padding." -Moishebatchy

Offline rollingstone

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Re: Citi reconsideration
« Reply #492 on: June 08, 2017, 05:33:44 PM »
Bump- anyone?
What did they pull originally? Ex?

Offline mmgfarb

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Re: Citi reconsideration
« Reply #493 on: June 08, 2017, 05:33:57 PM »
What did they pull originally? Ex?
Yes
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Offline a good yeshiva bachur

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Re: Citi reconsideration
« Reply #494 on: June 09, 2017, 03:24:06 PM »
try speaking with the executive department

Offline mmgfarb

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Re: Citi reconsideration
« Reply #495 on: June 09, 2017, 03:44:16 PM »
try speaking with the executive department
Been there, multiple times
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Offline Mordyk

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Re: Citi reconsideration
« Reply #496 on: August 25, 2017, 10:38:17 AM »
i have a citi simplicity card for about 2 years. i want another new for the long 0apr period. will they approve me for a second? my credit is very good now so hoping for a large credit limit as well.
#TYH

Offline chinagel

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Re: Citi reconsideration
« Reply #497 on: August 25, 2017, 10:53:13 AM »
i have a citi simplicity card for about 2 years. i want another new for the long 0apr period. will they approve me for a second? my credit is very good now so hoping for a large credit limit as well.
yes

Offline Eliyohu

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Re: Citi reconsideration
« Reply #498 on: October 09, 2017, 08:56:55 PM »
I applied for aadvantage executive, got declined, huca'd atleast 10 times, they're telling me it's a systematic decline from the credit bureau, being I have no revolving debt and too many inquiries (I applied for 1 amex, 3 chase at the same time) and being that's the reason for decline they can't reconsider... And nothing they can do, the reps claim the only things is if there's incorrect info on the credit report I can correct it and reapply and they'll do another pull..

Offline yuguy

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Re: Citi reconsideration
« Reply #499 on: October 10, 2017, 11:54:58 AM »
Applied for Citi AA with frozen EX (i am in NY and they pull both EQ and EX). In the past it's never been a problem.

Today i got an email from citi that they couldn't complete my app because a bureau is frozen... is this new?