Author Topic: Missed spending on AMEX Delta  (Read 491 times)

Offline SamCan

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Missed spending on AMEX Delta
« on: March 16, 2018, 12:42:51 PM »
I missed spending on my amex delta gold by two weeks. Anyone ever had luck getting the bonus?

Offline JACKBLUE

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Re: Missed spending on AMEX Delta
« Reply #1 on: March 16, 2018, 12:47:17 PM »
I missed spending on my amex delta gold by two weeks. Anyone ever had luck getting the bonus?
call in they might give you an extension.

Offline Mr. CC

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Re: Missed spending on AMEX Delta
« Reply #2 on: March 16, 2018, 01:51:39 PM »
call in they might give you an extension.
AMEX?? seriously?
I guess he might as well try

Offline davidrotts63

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Re: Missed spending on AMEX Delta
« Reply #3 on: March 16, 2018, 02:00:45 PM »
AMEX?? seriously?
I guess he might as well try
3k goodwill points. And a easier time with retention is the likely outcome.
I'll tell you later

Offline SamCan

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Re: Missed spending on AMEX Delta
« Reply #4 on: March 16, 2018, 02:35:43 PM »
The first time I called in they didn't calculate it and just told me that it takes 6-8 weeks and maybe a bit longer for the bonus. When it still did not come I called them and they said that I had not meet my spend. BY then it was months later. I opened a case as they had told me I was going to get the bonus. They closed the case without even calling me back. When I called back they put me on hold for 40 minutes, and the line disconnected, but they never called me back. I called in again and they were willing to give me 10k points for my experience. But that was all.

 Can I get the bonus using my customer service experience?

Offline tzifanya54

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Re: Missed spending on AMEX Delta
« Reply #5 on: March 16, 2018, 06:27:36 PM »
The first time I called in they didn't calculate it and just told me that it takes 6-8 weeks and maybe a bit longer for the bonus. When it still did not come I called them and they said that I had not meet my spend. BY then it was months later. I opened a case as they had told me I was going to get the bonus. They closed the case without even calling me back. When I called back they put me on hold for 40 minutes, and the line disconnected, but they never called me back. I called in again and they were willing to give me 10k points for my experience. But that was all.

 Can I get the bonus using my customer service experience?
Keep trying.... A sympathetic US account manager can work wonders, but you need to get the right one.

Offline refill

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Re: Missed spending on AMEX Delta
« Reply #6 on: March 17, 2018, 08:47:04 PM »
Last year I goofed on the Hilton Surpass card (didn't subtract the AF), and they gave me a month extension on chat.

Offline Yehuda25

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Re: Missed spending on AMEX Delta
« Reply #7 on: March 18, 2018, 12:13:14 AM »
spend asap you might get lucky... sometimes they can give a few days
“To avoid criticism say nothing, do nothing, be nothing.”


― Aristotle

Offline SamCan

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Re: Missed spending on AMEX Delta
« Reply #8 on: March 22, 2018, 03:04:48 PM »
After complaining a lot they gave me 28,000 skymiles, and wrote in my notes if I ever get the card again and meet the spend, the supervisor strongly advises I should be given the bonus. He also gave me his name and Id. He said the supervisor in the future will have the final say though.

Offline Yehuda25

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Re: Missed spending on AMEX Delta
« Reply #9 on: March 22, 2018, 11:34:10 PM »
After complaining a lot they gave me 28,000 skymiles, and wrote in my notes if I ever get the card again and meet the spend, the supervisor strongly advises I should be given the bonus. He also gave me his name and Id. He said the supervisor in the future will have the final say though.
strongly advises... unfortunately means nothing.
“To avoid criticism say nothing, do nothing, be nothing.”


― Aristotle

Offline chayal101

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Re: Missed spending on AMEX Delta
« Reply #10 on: March 22, 2018, 11:39:31 PM »
After complaining a lot they gave me 28,000 skymiles, and wrote in my notes if I ever get the card again and meet the spend, the supervisor strongly advises I should be given the bonus. He also gave me his name and Id. He said the supervisor in the future will have the final say though.
You didn't complain enough, you just gotta tell them that you're card arrived late... And hope they don't check for date you first activated/used the card...

Offline Yehuda25

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Re: Missed spending on AMEX Delta
« Reply #11 on: March 23, 2018, 12:57:37 AM »
You didn't complain enough, you just gotta tell them that you're card arrived late... And hope they don't check for date you first activated/used the card...
+1
“To avoid criticism say nothing, do nothing, be nothing.”


― Aristotle

Offline SamCan

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Re: Missed spending on AMEX Delta
« Reply #12 on: March 23, 2018, 03:09:11 AM »
The first time I called they told me it takes time for bonuses to post. The second time they calculated it from date of activity.

Offline Yehuda25

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Re: Missed spending on AMEX Delta
« Reply #13 on: March 23, 2018, 10:59:37 AM »
The first time I called they told me it takes time for bonuses to post. The second time they calculated it from date of activity.
ah, well there it is unfortunately
“To avoid criticism say nothing, do nothing, be nothing.”


― Aristotle