Our two daughters had a return flight from Melbourne to JFK with a 3 hour stopover in LAX.
Upon their arrival in LAX at 7pm, they were informed that their connecting flight was cancelled. They sent them to a hotel overnight and then put them on the following flights:
LAX to ORD ,1 hour stopover, and then ORD to EWR.
How should we proceed with requesting reimbursement? And what can we expect for these delays - flight cancellation, rebooked only for the next day, with an additional stopover, and a change in destination airport
Thank you!
American Airlines
(Qantas via AA from Melbourne to LAX, and then AA for the domestic)
BUMP. Any input, please??