I don't think any one really thinks you are wrong, but the way you posted the whole story with all caps and emotion you brought into it can turn people off.
Starting a thead title with "HELP" in caps is a huge read flag that OP is a nOOn and doesn't know what he's talking about.
I personally think you do what you are talking about, but you are just not presenting yourself in a professional matter rather like someone asking compensation for having to sit next to a crying baby, which most people aren'tinterested in hearing.