I said they are "trying" to improve. Argument is wether a route is smart on El Al's part. And considering that they don't feel as hopeless as @ExGingi considers them to be, the argument of not using a disaster aircraft makes sense.
You know what it means when an Israeli tells you "I'll try", or "I'm trying"?
I might be the most vocal in my disdain towards LY, but I am a very open minded person, and when facts change, or if I am shown to be wrong, I change my mind.
I have stated around DDF previously that LY has a reputation of treating their elites very well.
And while I have blacklisted them personally since 2000, I have family members who flew with them, and I have even booked family members on LY.
The facts about the hard product are irrefutable (do they have WiFi on their 787s?).
The experience in Y is notorious.
Their Matmid program is of limited value (at least for North America based customers) at best.
Their attitude when things go wrong, doesn't need too much elaboration. Just try to look up what went on when they were having issues with their pilot union.
The first thing they need is a corporate culture DNA change. Once that happens (not sure if that is possible with Israelis) everything else will fall into place.
I will be delighted to be proven wrong.