Shouldn't be a problem returning.
The processing of your recent Sprint order is pending for one of two reasons:•All or a portion of your ordered items are on backorder.•The items you pre-ordered have not arrived in our warehouse.Please note iPhone News:•Shipping iPhone 5s: Will ship in 4-6 weeks from the order date.•Shipping iPhone 5c: Will ship in 1 to 2 weeks from the order date.•Tracking your order: Please continue to monitorsprint.com/myorder for the latest information. You will receive an email with your tracking number once the phone has shipped. Because we are processing so many orders at once, your email with your tracking number may arrive later than usual.•Cancellations and returns: Because of extremely high volumes, we may not be able to cancel your order before it ships. Please check that your color and memory choices are correct. If you would like to return your phone for any reason, please do not open the packaging. Visit sprint.com/returns for instructions.•For the latest shipping information you will receive an email with your tracking number once the phone has shipped.You'll be notified by email when the item(s) below are available. We may send multiple emails providing important details. You can monitor the progress of your order any time by entering your order number at sprint.com/myord