@mrprez27 & @shapsam questions remind me of this
wow! that's a pretty large leap and a light accusation. lol!
Though an easy quick google search would give anyone the answer that IATA number, contracts with airlines and an ARC number is needed.
I was just curious if there are any benefits to start using a travel agent or keep booking my fares through matrix/google flights and how airlines allow them special privileges they don't allow consumers now adays.